1. North Carolina Department of Agriculture & Consumer Services Food & Drug Protection Division

2. NCDA&CS Food & Drug Lab Who we are now

3. Prologue: Once Upon a Time…

4. Management Commitment

5. Chapter 1: The Journey Begins SpeakerAffiliation Joe ReardonNCDA&CS Food & Drug Protection Division Director Steve TroxlerNC Commissioner of Agriculture Dr. WellsNCDA Meat & Poultry Inspection Division Director Dr. Jeff Engle NC Dept. of Health & Human Services, Division of Public Health Phil MintzNCSU IES, Manager ISO 9000 Products Gary DykstraFDA SE Region Food & Drug Director Dr. Marion Aller Director, Division of Food Safety, Florida Dept. of Agriculture & Consumer Services Cathy PentzChief – Microbiology QA Branch, USDA/FSIS Laboratory QA Division

6. So, what do I have to do? (You don’t know what you don’t know)

7. Digging In

8. Challenges & Benefits

11. Chapter 2: Halfway There

12. Time to make a schedule

13. Take Advantage of Opportunities

14. Chapter 3: Application

15. Chapter 4: Assessment

16. Chapter 5: Praise & Party

17. Epilogue: Reflections

18. The Journey Continues…..

19. Thank you