2. Over 92,000 employees Worldwide Over 190 countries

3. five product divisions

4. Windows & Windows Live Division Server and Tools Online Services Division Entertainment and Devices Division Microsoft Business Division

5. 525 million copies have been sold The world's largest web-based email service with nearly 364 million users Windows & Windows Live Division

6. Entertainmen t and Devices Division Windows Phone have become the primary smartphone operating system for Nokia 65.8 million sold Worldwide

7. Online Services Division Currently the 14th most visited domain name on the Internet December 2011, Bing search queries share overtook Yahoo

8. Server and Tools SQL Server 2012 launches in March Transforming IT with Microsoft Private Cloud

9. Microsoft Business Division Almost 200 million licenses sold 300,000 businesses use Microsoft Dynamics applications worldwide

10. STORE DIRECTOR CONFERENCE 2013

11. ColorSkincareNailHairFragrance

16. CHANGE IS THE ONLY CONSTANT Typewriters Extinct, Spreadsheets Replace Calculators, Basic Tasks Become Easier The PC Becomes Intuitive To UseEmail, Search, eCommerce Information Everywhere, Social Computing, New Business Models

17. Will any of the travel expenses be paid by subs? ? ? ?

18. © Copyright 2011 ADP, Inc. Proprietary and Confidential Information It’s an amazing volume of activity – what does it tell us?

19. A life is not important except for the impact it has on other lives Jackie Robinson

20. Past

22. M:\>_

24. FebMarAprMayJunJulAug Consumer Preview February 29 LogoFest March 15 - 17 Spring Exec Tour March 19 – early April AMP 2012 - OEM Marketing Summit April 3-4 Regional AMP and OST Training Tour May 7 - 29 Computex June 7-11 World Wide Partner Conference July 12 Readiness Execution & Launch GTM Planning July 12 Long-Lead DesignChannel Sell-in Demand Generation

25. Year 1 Enterprise Leadership Leading at Scale Leadership Challenge Intentional Development Year 2 Executive Capability Leading Organizations Strategic Implementation Intentional Leadership Audience Executive Bench Senior Leader Leader Bench Emerging Leader Executives Building enterprise level leadership and corporate stewardship Building capacity to lead broad teams Increasing influence in all directions Building greater self awareness

27. Our vision remains strong Employees are proud and confident because they are informed, productive and connected to the people and info that matter. While we plan for the future, it is critical to keep the site healthy and stable by Ongoing technical fixes Current editorial programming Enhancements to existing experience rooted in user data Social and Search technologies evolving Maintain high traffic/reach and user satisfaction

28. Organization Diagram 28 Global Execution 8,000+ MS Certification experts 20 Microsoft MVPs 30 published authors We have more Microsoft qualified people than anyone else in the world We have many assets that accelerate our work and reduce risk Our methods help us to give you the right plan through complexity Our execution capability is global optimized lowering cost Our relationships provide thought leadership and leading edge skills Relationships People Assets Methods

29. MS NSATWEIGHT FY12 Actual FY13 Target YOY CHANGE 00 00 11 00 22 22 0 Key Themes 1 2 3 FY12 OEM NSAT +9