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Published byDrusilla Cross Modified over 9 years ago
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eKEY BlackBerry
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2 GE Security Supra eKEY BlackBerry Beta Training Overview Certified BlackBerry Devices: BlackBerry Pearl, Curve, 8800 series, Pearl Flip, and Bold devices Storm (touchscreen) to be certified by 12/15/08 eKEY Basic only eKEY Professional planned for release in March
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3 GE Security Supra eKEY BlackBerry Beta Training eKEY fob Necessary to convert Bluetooth/infrared signal Agents can purchase from Agent Services $49.95 + applicable tax Board can purchase at discounted price of $44.95 1 year warranty Available approx. 12/18
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4 GE Security Supra eKEY BlackBerry Beta Training eKEY fob When ready to use, press and hold until blue LED comes on Blue LED displays while searching for bluetooth Green LED displays while communicating with iBox Red LED displays when eKEY fob batteries are low power button Blue LED Red LED Green LED
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5 GE Security Supra eKEY BlackBerry Beta Training eKEY fob batteries Uses AAA batteries Batteries need to be replaced when red light displays Use screwdriver to remove battery cover
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6 GE Security Supra eKEY BlackBerry Beta Training BlackBerry Navigation Basics Trackball Roll the trackball to highlight an item Click (press) the trackball to select an item Menu button Press Menu button to open the menu on a screen Press Menu button to show list of applications Back button To close a menu or go back one screen
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7 GE Security Supra eKEY BlackBerry Beta Training Installing eKEY on BlackBerry Installed from Browser on BlackBerry Go to www.ekeymobile.com www.ekeymobile.com Select Download Supra eKEY link If asked to confirm permission changes, press Menu button and Save
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8 GE Security Supra eKEY BlackBerry Beta Training Authenticating eKEY software Launch eKEY application Enter 30-digit authorization code
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9 GE Security Supra eKEY BlackBerry Beta Training eKEY Home Icons Obtain Key Open Shackle Inventory eDATA Expired Key icon
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10 GE Security Supra eKEY BlackBerry Beta Training Updating As long as BlackBerry is turned on and in cell coverage, eKEY will remain updated If expired, it will update when eKEY application is opened Key updates automatically after key container opening or shackle release Can manually update: Press Menu and select Update Key
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11 GE Security Supra eKEY BlackBerry Beta Training Pairing BlackBerry and eKEY fob Similar to pairing other Bluetooth device Only needs to be done once Automatically tries to pair first time you Obtain Key or Release Shackle Enter passkey: 0000
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12 GE Security Supra eKEY BlackBerry Beta Training Obtain Key Select Obtain Key Enter PIN Check if CBS is req’d Press trackball Power on eKEY fob Once green light is on, point eKEY fob at iBox Key updates
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13 GE Security Supra eKEY BlackBerry Beta Training Feedback Feedback prompts if turned on in iBox
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14 GE Security Supra eKEY BlackBerry Beta Training Open Shackle Select Open Shackle Enter shackle code Press trackball to Enter Uncheck if don’t want to add keybox to inventory Power on eKEY fob Once green light is on, point eKEY fob at iBox Key updates
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15 GE Security Supra eKEY BlackBerry Beta Training Inventory Select Inventory List of KeyBoxes is shown Select KeyBox Press Menu button Additional options available Add Read Activity View Details View Activity
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16 GE Security Supra eKEY BlackBerry Beta Training Change KeyBox Settings Select Inventory Select KeyBox Make changes Press Menu button Select Program
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17 GE Security Supra eKEY BlackBerry Beta Training Showing Notifications Showing messages automatically display For all keyboxes in inventory Can be disabled in Settings
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18 GE Security Supra eKEY BlackBerry Beta Training Support From eKEY Home press Menu button Select About Press Menu button Call Support Hotline Go to Support Website Check for Updates – OTA site Troubleshooting
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19 GE Security Supra eKEY BlackBerry Beta Training Issuing eKEY BlackBerry Assign eKEY serial number If existing eKEY Basic user – no change If eKEY Professional user – Downgrade or wait If ActiveKEY or DisplayKEY user - Upgrade Sell eKEY fob Generate Authorization Code Provide eKEY BlackBerry QuickStart flyer
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20 GE Security Supra eKEY BlackBerry Beta Training Agent Handouts eKEY Fob User Instructions eKEY BlackBerry QuickStart Flyer eKEY BlackBerry User Manual – electronic only www.supraekey.com Agent Education Resources
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Thank you!
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