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Published byHenry Burns Modified over 9 years ago
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Business Messaging and Collaboration Service
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Enhancing protection for the most valuable assets of the Knowledge Economy
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Hi-tech City facility, Hyderabad
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The only data center in India having dual active power sources from two different power generation plants Tier IV - (system) + (system) Architecture - Fault Tolerant with No Single Point of Failure Capability to provide 99.995 % SLA (100% Uptime since inception) Six Zone Security System Lean Six Sigma - ITIL Framework High Density IDC capable of handling 24kW racks Attached Office space for Business Continuity Carrier Neutral Datacenter ISO 20000-1 & 27001 Certified Advantage CtrlS
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Messaging System Setup Mobility Collaboration Best of Breed Technology Enterprise Grade 99.995% SLASecure & Reliable Predictable
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The Challenge 96% of companies impacted by Virus / Worm / Trojan attack 75% of all email is spam & growing exponentially Data security-Data retention- Data retrieval High capex on Severs/software/licenses/resources etc.. Severe shortage of expert resources 24/7 service availability Managing/trouble shooting/upgrading the services on regular basis
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Spam and virus infected email account for over 70% of all email sent today 80% of organizations believe email is more important than the phone Communication 41% of Internet users uses a wireless laptop or email- enabled cell phone Mobility An estimated 80% of an enterprise's information sits on individual’s computers Collaboration User tolerance for email downtime is less than 30 minutes IT Pros spend 70% of their time maintaining existing systems + + + + Sources: Meta Group, Pew Research Center, Gartner, End User Needs IT Burden Security Service Levels Costs / Mgmt The Challenge- Contd..
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THE SOLUTION
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Integration of Best of Breed email Technologies High-performance & reliable email systems Robust secure data storage Strong antivirus and anti spam protection Adaptive and Scalable Email Solution Scalable mail box numbers and sizes Dedicated Network allowing Full Outlook MAPI Collaboration services through Sharepoint, CRM Reduced TCO Low CAPEX as companies pay per user No yearly maintenance/upgrade costs Reliable and Easy Service Delivery Comprehensive Transition Planning Ready to Use/ L1 Helpdesk support/ Training Customer Service Management CtrlS Solution World-Class Data Operation Centre Operational Excellence with skilled resources 24x7 level 2 support Global Support Email & Live chat option
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Get More Done, Anywhere You Are You can access your business email, any where you are
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The Benefits Microsoft’s Exchange business-class messaging solution is much more than e-mail. You can get more done, anywhere you are, with benefits like:
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Key benefits to our customers Offer agility & competitive advantage by offering full-scale services Capitalize IT Budgets by timely upgrades to business applications. Budgets would not be wasted on email needs as we handle it for you Economical services across all areas: facilities, maintenance, hardware, software, resources, and tools resulting in Low Cost of Ownership End-users in all regions leverage the same tools, features and quality – consistent service globally Eliminate capital expense, get predictable growth costs as the model is based on Pay-per- User Improve ability to add new features quickly while insulating against staff churn and technology change. High availability with stringent 99.995% SLA commitment 24/7 support on demand
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Unified Messaging Services Portfolio Partnership Best of the Breed Technology and Solution Partners Strong network of partners / resellers for local touch points Tier-IV Data Center Facility Applications Infrastructur e Mobility Access extended over Blackberry Blackberry Services Email Archiving Services with Regulatory Compliance adherences Email Archiving MS Exchange platform Feature Rich Clients Proven Technology Enterprise Messaging Instant Messaging Web Collaboration Real-time Messaging Security Gateway AV-AS Solution SSL Digital Certificates Share Point Document Collaboration Process Applets Pan India Fully Resilient Access Network State-of-the-art Network Operations Center (NOC) with 24x7 highly skilled technical resource Customization Two Service Models Predictable Costs End to end Service Model The Stack
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Technology Platform Key Features and Functionality Anti-SPAMAnti-virus Data Backup and Archiving System and Network Security Message Recovery and Retention 24x365 Operations, Maintenance and support
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Anywhere access Shared Contacts Shared Calendars Shared tasks list Global Address list Distribution lists Key Features and Functionality
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All access points like desktop, laptop and mobile will have the same data and keep synchronized with servers continuously Users do need not update every time with your different devices, all the emails are available on all devices Synchronization
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ISO 20000 ITIL Framework certified ISO 27001 Security certified Power Management High Availability Systems Biometrics Access Security SAN Storage System Checkpoint Appliances Service Level Management Configuration Management Release Management Capacity Management Availability Management Incident Management Change Management IT Service Continuity Mgt ITIL Framework Security and Service Level
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VALUE PROPOSITION
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Minimal or NO up-front investment –NO risk Substantially increase ARPU (Average Revenue Per User) Provide additional services – email-Blackberry-sharepoint Full support by Exchange Server experts Web based control panel –Ctrl S Navigator Integrated provisioning, billing and management 99.995% SLA commitment On demand support Center –Build customer loyalty All services delivered instantly CtrlS Value proposition
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Availability Integrity Confidentiality Key Considerations At Affordable Price
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Features / PlansBasic PlanAdvanced Plan Professional Windows Mobility Plan Professional Blackberry Plan Microsoft Direct Push (ActiveSync) Outlook 2007 License 1 Outlook 2007 (RPC/HTTPS) Shared Calendar / Group Scheduling Shared Contacts / Shared Folders Global Address Book Personal Calendar IMAP/POP Outlook Web Access Distribution List Tasks / Notes Premium Anti Virus/ Anti Spam Mailbox Storage25 MB200 MB300 MB Public Folder Backup/Restore 2 Maximum Attachment SizeUNLIMITED Control Panel On Demand Support Service Level Agreement99.995%
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Our Customer Approach We Strongly believe that adding value to customers is just not fundamental to us but also defines our very purpose
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For More details, Reach us at: marketing@ctrls.in or 040-30580600 THANK YOU
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