1. Attributes of employees valued by employers

2. Job relatedJob related  Technical knowledge – knowledge of PASCAL, Visual Basic, VB Net if going for a programming job. What technical knowledge will the following people need Airline employees – employees are expected to respond in the same language that passengers are used. Sales representative – drive, have a clean driving licence. Some may provide a car but other employers may ask that you have your own vehicle. IT technician – your role is fixing PCs so you an employer would need to be able to use hand tools such as a screwdriver as well as using electronic testing equipment such as a multimeter.

3. Activity  Research the internet to find out what childcare facilities employers are expected to provide so that employees all have the same chance at jobs.  In groups of 3or4 search the local newspapers for examples of job adverts that specify the technical skills needed for ICT vacancies. List the attributes that employers seem to be seeking.  Make a list of the technical skills you have and grade your own level of competence.

4. Procedures  Working procedures and systems –  Shift work – working nights or at weekends  Risk levels – fire brigade/police/teachers/doctors  Theoretical – evacuation/fire drill procedures, sickness and absenteeism procedures, disciplinary procedures Some of the procedures in place at Swansea College

5. General  Planning and organisational skills – thinking ahead and planning a system that allows you to complete everyday tasks as efficiently as possible.  Time management – use of calendars and electronic diaries/PDA-blackberry.  Team working  Verbal/written communication skills  Numerical skills  Creativity

6. Blackberry  In a 3 panelled booklet comment on the following: Evaluate the blackberry PDA. Explain how it works, its features, appearance, ease of use – all assessed against cost. Create a table comparing where you can get the PDA and the costs of buying from each organisation.

7. Attitudes – produce a sentence to show your understanding of each of these.  Determined  Independent  Working with integrity  Tolerant  Dependable  Problem solving  Leadership  Confidence  Self-motivation

8. Organisational Aims & Objectives  General – relevant to all employees  Specific – relevant to individual roles e.g. you have different aims and objectives when you take on the tutor role