1. The Six Steps to Selling Follow These for Successful Selling the xxxx Way

3. Step One - Preparation -Appropriate Standard of Dress -Name Badges -Tidy Sales floor -Systems Operational -Positive Mental Attitude (PMA)

5. Step Two – Approach / Start a Conversation -Acknowledge Within 30 Seconds -Offering Assistance Within 2 Minutes -Not Can I Help You? -Positive and Smiling

7. Step Three – Establish Needs - Introduction to Customer Profile Sheet (CPS) -Knowledge? Main Use? Users? -Budget?Timescale of Purchase? -Hobbies and Interests?

9. Step Four – Summarise and Confirm -Bullet Point Customer Needs -Check Agreement -Closed Question; Is That OK?

11. Step Five – Match Needs -Positively Recommend a System -Benefits Linked to Needs -Demonstration For/involving the Customer

13. Step Six - Closing -Introduce Support Packages -Look for the Buying Signals -Attempt Relevant Close -Overcome Any Objections

14. The Six Steps to Successful Selling the xxxx Way -Preparation -Approach/start a Conversation -Establish Needs -Summarise and Confirm -Match Needs -Close