1. Connecting Patients with Care: Developing “My Health GPS”

2. Hamilton Niagara Haldimand Brant CCAC Navigate the health system Remain in their home Avoid hospital (re)admission Access support services Understand long-term care options About CCAC Our mission is to help people:

3. Hamilton Niagara Haldimand Brant CCAC About CCAC Personalized health system navigation Accessing long-term care Our expertise is home and community care

4. Hamilton Niagara Haldimand Brant CCAC 800-810-0000

5. Hamilton Niagara Haldimand Brant CCAC

6. My Health GPS It’s not… Hamilton Niagara Haldimand Brant CCAC

7. My Health GPS It’s about providing health care connections

8. Hamilton Niagara Haldimand Brant CCAC My Health GPS It’s about people… …like Donna

9. Hamilton Niagara Haldimand Brant CCAC My Health GPS I&R Team EquippedEngagedSpecialized

10. Hamilton Niagara Haldimand Brant CCAC How it Works (so far…)

11. Hamilton Niagara Haldimand Brant CCAC How it Works (so far…) Call answered Needs clarified Info referral Translation Info package Follow-up

12. Hamilton Niagara Haldimand Brant CCAC www.hnhbhealthline.ca  Accessible Validated by CCAC Trustworthy

13. Hamilton Niagara Haldimand Brant CCAC

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15. Hamilton Niagara Haldimand Brant CCAC www.hnhbhealthline.ca I&R Team EquippedEngagedSpecialized

16. Connecting Patients with Care: CCAC, My Health GPS & hnhbhealthline.ca Thank-you