1. Communication & Theatre 4/510: Advanced Interpersonal Communication elements of verbal communication & listening

2. The word is not the thing.

3. The map is not the territory.

4. denotative = symbol points to... chair

5. connotations = associations

6. Meanings are in people... Deetz = whose meanings are in people??

7. language changes... so we need to time bind.

8. specialized language... metacommunication verbal innovative deviance transactional exchange relational currencies

9. mountain biker slang... betty bacon fred skid lid

10. regional terms - North Carolina nabs precious plenty John Brown it! ax

11. cultural terms... British frock butty faggot plonk

12. a verbal strategy is a tactic, plan or method designed to obtain a specific outcome.

13. exclusion - gang slang gang banger jump in nut up tagger

14. inclusion - drug culture abe all lit up instant zen Nanoo

15. put downs... not the sharpest knife in the drawer a room temperature IQ. If brains were taxed, he’d get a refund. It takes her 1.5 hours to watch “60 Minutes.”

16. to build up... good job! excellent work! you look really nice What a great dinner

17. reveal self... (every time we speak we reveal ourselves.) Your snack sure looks good. I love you. You shouldn’t drink so much.

18. conceal self... The presentation was interesting What’s the matter? Nothing. Are you mad at me? Of course not. Why would I be?

19. CT 4/510: Advanced Interpersonal Communication Listening

20. Effective Listening in an Interpersonal Relationship = becoming aware of and responding to as much of what the other person is communicating as possible.

21. When listening the first thing you usually do in interpersonal communication is look at the other person Who is this person? What do you think he is like?

22. Try to be less selective and take in as much as you can

23. When trying to understand another first impressions are usually accurate. stay close to the sensory data interacting in your own culture

24. Be empathic

26. Trying to understand = suspend judgment, use your imagination, communicate your understanding.

27. Make a commitment to the relationship be active (one-way vs. two way) seek out information put aside other thoughts and pay attention

28. Acknowledge the other person perception check paraphrasing share your understanding of their intention (what you think they mean to communicate)

29. Model appropriate listening behavior and be: verbally active sharing trusting caring