1. 1 © Copyright 2009 EMC Corporation. All rights reserved. EMC CONFIDENTIAL—FOR TRAINING PURPOSES ONLY View | Annotate | Redact | Secure Name Title Date Top 10 Redaction Mistakes Not to Make

2. 2 © Copyright 2009 EMC Corporation. All rights reserved. Who is Informative Graphics?  Founded in 1990  Leading developer of commercial software products for viewing, collaboration and redaction  Headquartered in Scottsdale, Arizona Documentum Partner since 1995 Designed for EMC Documentum 2004  Thousands of customers, millions of users worldwide View Annotate Redact Secure View Annotate Redact Secure

3. 3 © Copyright 2009 EMC Corporation. All rights reserved. How do Redaction Errors Happen? Government agencies, private companies, law firms, and courts have all been tripped up by improper electronic redaction The most common error people make is to overlay an opaque rectangle, usually using a drawing shape, over the text to be redacted. It is possible to “lock” a PDF to prevent users from copying text, PDF is an open format, meaning Adobe shares the format with other vendors so they can read and write PDF files as well. Even when doing proper redaction, users can be tripped by not carefully searching for all variations of a search term.

4. 4 © Copyright 2009 EMC Corporation. All rights reserved. Inadvertently expose the personal email addresses of Al and Tipper Gore Redaction Mistakes Not to Make #10

5. 5 © Copyright 2009 EMC Corporation. All rights reserved. Inadvertently sharing the details of a high-profile legal settlement Redaction Mistakes Not to Make #9

6. 6 © Copyright 2009 EMC Corporation. All rights reserved. Expose citizens’ personal information Redaction Mistakes Not to Make #8

7. 7 © Copyright 2009 EMC Corporation. All rights reserved. Reveal questionable actions by the President of the United States Redaction Mistakes Not to Make #7

8. 8 © Copyright 2009 EMC Corporation. All rights reserved. Reveal unlawful surveillance program by the NSA Redaction Mistakes Not to Make #6

9. 9 © Copyright 2009 EMC Corporation. All rights reserved. Expose weak points in international airport security Redaction Mistakes Not to Make #5

10. 10 © Copyright 2009 EMC Corporation. All rights reserved. Fail to conceal identifying descriptions in classified CIA report Redaction Mistakes Not to Make #4

11. 11 © Copyright 2009 EMC Corporation. All rights reserved. Expose Personal Identifying Information for Presidential Candidates and other political figures Redaction Mistakes Not to Make #3

12. 12 © Copyright 2009 EMC Corporation. All rights reserved. Fail to redact information that could cause a threat to national security Redaction Mistakes Not to Make #2

13. 13 © Copyright 2009 EMC Corporation. All rights reserved. Leak TSA airport screening procedures Redaction Mistakes Not to Make #1

14. 14 © Copyright 2009 EMC Corporation. All rights reserved. How to Avoid Redaction Mistakes Follow Redaction Best Practices  Identify a Redaction Expert.  Write a Formal Redaction Policy.  Select an Output Format.  Verify Proposed Redactions Before Finalizing.  Validate the Final Redacted Document.

16. 16 © Copyright 2009 EMC Corporation. All rights reserved. Informative Graphics Contacts Leslie Campbell Diephuis Business Development leslied@infograph.com +1.602.971.6061 x148 Tim Wikander Application Engineer timw@infograph.com +1.602-971-6061 Therese Harris Vendor Marketing thereseh@infograph.com +1.602.971.6061