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Picking the NYT Picks: Editorial Criteria and Automation in the Curation of Online News Comments Nicholas Diakopoulos University of Maryland, College Park – College of Journalism @ndiakopoulos | nickdiakopoulos.com | nad@umd.edu
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“NYT Picks is the most popular comment queue. We spend a lot of time tweaking that and getting that right.” What are criteria for selection? How can we augment moderator capability to consider more comments?
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Criteria from Literature Negative / Exclusion Personal attacks, profanity, abusive behavior Positive / Inclusion Internal Coherence Thoughtfulness Brevity / Length Relevance Fairness / Diversity Novelty Argument Quality Criticality Emotionality Entertainment Value Readability Personal Experience
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Crowdsourcing Argument Quality Criticality Emotionality Entertainment Value Readability Personal Experience Internal Coherence Thoughtfulness Brevity / Length Relevance Fairness / Diversity Novelty RQ1: Do “NYT Picks” comments reflect positive editorial criteria identified in literature?
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Automation Argument Quality Criticality Emotionality Entertainment Value Readability Personal Experience Internal Coherence Thoughtfulness Brevity / Length Relevance Fairness / Diversity Novelty RQ2: Can algorithmic approaches to assessing criteria be developed?
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Automated scores point towards scalable opportunities for moderation and UX…
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But automation also raises questions about over-generalization across contexts, and algorithmic transparency
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Questions? Contact Nick Diakopoulos University of Maryland, College of Journalism Twitter: @ndiakopoulos Email: nad@umd.edu Web: http://www.nickdiakopoulos.com More Info N. Diakopoulos. The Editor’s Eye: Curation and Comment Relevance on the New York Times. Proc. CSCW. March, 2015.
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