1. Single Stop An Opportunity to Make Life-Saving Differences for Millions of American Families TM Steven Lee Robin Hood Foundation

2. The Benefits Enrollment Network How it Works: The Single Stop Model 2 Legal Attorney provides legal counseling Coordinated by Single Stop USA Part-Time Attorney Benefits Manages site triage/intake Refers clients to legal, financial, and tax Point person with Single Stop USA Full-Time Site Coordinator Financial Counselor provides financial advice Coordinated by Single Stop USA Part-Time Financial Counselor Seasonal Staff / Local Partners Free Tax Prep Provides tax return filing for clients Coordinated by Single Stop

3. The Problem: Silos + Gaps = Weak Safety Net (Participation Rates [of those eligible] by Program) Housing Choice Voucher Child Care Children’s Health Medicaid (Adults) Food Stamps/SNAP EITC National School Lunch Program TANF 3 Only 7% of working poor families receive all four of the government’s major benefits and tax credits – including EITC, food stamps, Medicaid, and child care assistance.

4. Single Stop’s Model Connects Clients with Resources that Lead to Self Sufficiency Single Stop provides a suite of services... Typically distributed through community partners Targeted to under- served, low-income households Community Colleges Community-Based Organizations VITA Sites Health Clinics Workforce Development Centers Childcare Centers Settlement Houses Housing experts Food Pantries 4

5. 90,000 Low-Income Families Accessed Nearly $230 Million* through Single Stop in New York in 2009 Robin Hood Metrics **Assumes a $2,000 financial risk metric per client served. 5 Cost - $12m

6. SINGLE STOP - SCALABILITY 6 Cost - $12 million Participants – 90,000 Cost per participant - $133 Benefits: $230m ROI – 19:1 ($230m/$12m) Cost - $18 million Participants – 200,000 Cost per participant - $90 Benefits: $500 (including multiplier effect) ROI – 28:1 ($500/$18m) CBO/Scatter Site ModelLarge Scale Delivery Model Commercial Settings – e.g., Wal-Mart Client Settings (multiplier poverty fighting impact) Community Colleges (students - retention) Hospitals (patients - health) Prisons/Jails (Inmates - recidivism) City Settings Public Libraries Public Housing Facilities

7. Challenges to Singe Stop Scale Large, bureaucratic organizations Lessons from Rikers and CUNY Mission alignment Leadership buy-in Tracking outcomes Operational Hurdles 7