1. SELL Meeting Maria Teresa Costa Trieste, May 2008 Online Library of Knowledge

2. Portugal reports Strategic plan for 2007-2009 –Evaluation programme - visibility –Funding –Some for some model –Site and portal –Training –Juro4C –ERMS Future activities

3. Strategic plan for 2007-2009 2007 was the quality year = improve existing services –evaluation programme with 2 surveys (based on SERVQUAL) Users (b-onQUALutil) - 1708 answers Librarians (b-onQUALprof-ID) – 309 answers Management and strategic communication Marketing - Final report with some recommendations

4. - The Logo - It consists on displaying the consortium logo in the content provider platform every time a b-on user access it. -The banner - It consists on displaying the name of the consortium and/or the institution in a message of welcome or with a statement that access is provided by the b-on b-on visibility program

5. - SFX button - Identification in full-text/PDF - It consists on displaying the consortium reference (consortium name and/or institution’s name) in the pdfs downloaded by b-on end user b-on visibility program

6. Licensing for 2007-09 Changes in the funding model All universities, polytechnics and labs dependent of Science Technology and of Higher Education Ministry have 100% funding. All the other institutions keep 56% funding. Strategic plan for 2007-2009

7. Strated the some for some model B-on added, in 2007, 5 publishers in some for some model Strategic plan for 2007-2009 In 2008 added a nursing packadge with some Ebsco’s databases for nursing schools Cinahl Plus with Full Text MedicLatina MedLine With Full text Nursing Reference Center Psychology + Behavioral Science Collection SportDiscus With Full text

8. Strategic plan for 2007-2009 B-on provides access to more than 17 500 full text titles Subject coverage balanced

9. Strategic plan for 2007-2009 Number of downloads: - 2004 c. 2.120.000, - 2005 c. 3.230.000, - 2006 more than 3.600.000 - 2007 more than 4.220.000 Currently it has 72 institutions

10. Portal and site Level AAA - Accessibility Content reorganisation

11. Advanced search Portal and site

12. Cluster/ Grouped results Portal and site Full text display

13. Portal - SFX Subject area Citations

14. Add journals to my space Portal - SFX

15. National Training Program Training sessions - the number of sessions and the target audience has increased.

16. Juro4C Finished JURO Implementation (for consortia statistics handling)

17. Juro4C Faster process Simpler Less operator dependency More reliable Public interface (self-service for community) Enhanced reporting (easy to make reports) Offer a better service to the community Reduce consortium operations time Beneficts

18. ERMS Tender inviting bids from ERMS providers. The tender includes the following documents: Administrative and financial requirements Technical requirements Appendix A - ERMS Requirements Questionnaire

19. We had two answers: –Serials solutions - 360 Resource Manager –ExLibris - Verde Demo Guide To assist and guide the potentials bidders in the accomplishment of the mandatory demonstration defined in the Tender. The document is divided in three parts: ERMS Agenda Practical Cases Attaches

20. None of the systems full filled the consortium requirements. We postpone the implementation ERMS

21. Future activities Implementation of an ERMS; Continue to develop the JURO4C; Make an usability study of b-on’s site and portal; Implement redundant infrastructure to support the site / portal; Start the development of a preservation program of subscribed contents (allowing users to retrieve information);

22. Incorporating b-on in the federation RCTS. This will happen not only by activating the Shibboleth on content suppliers that already provide this service but also develop activities to lobby for the many providers that doesn’t do it); Integrate b-on’s front office with HP Service desk in order to collect indicators and improve the user support service; Develop an e-learning/blend-learning session in addition to the existing training program. Future activities

23. Thank you teresa.costa@fccnpt