1. Webinar Instructions (you will need both your computer and a telephone to participate) If you have not already done so:  Dial 888-251-2909  When prompted, enter the meeting access code: 7158429# 1

2. 2 PERFORMANCE RECOGNITION PROGRAM DISTRICT

3. What is Journey to Excellence? Journey to Excellence is the new performance assessment, communication and recognition program for Councils, Districts and Units.

4. Journey to Excellence Task Force Hab Butler - Journey To Excellence Task Force Chairman Jamie Shearer - Program Impact Department Manager Neil Lupton – Vice President Program Boston Minuteman Council Bob Longoria - Assistant Commissioner Western Region Area 6 Bob Coons - National Commissioner Service Team Steve McGowan - Vice President Outdoor Adventure Central Region David Biegler - Vice President Council Operations Southern Region Jan Perkins - Regional Commissioner Western Region Chris Wolfe - Finance Impact Department Manager Mark Moshier - Council Fund Development Team Lead Jim Gilbert - Strategic Planning Team Lead Kenn Miller - Deputy Regional Director Central Region 4

5. A Special Thanks to the Task Force Larry Brown - Scout Executive Shane Calendine - Scout Executive Alan Anderson - Area Director Central Region Ignacio Gonzalez - Council Strategic Management Team Lead Mike Hale - Council Organizational Solutions Team Lead Stan Willey - Organizational Specialist Michael Watkins - Council Assessment Team Jeff Rand - Council Assessment Team Anthony Gibbs - Council Assessment Team Chuck Keathley - Mission Impact Department Manager Bob Paladino - Consultant 5

6. Here’s how we believe Journey to Excellence Program can help your District Incentive for Continuous Improvement Assessment Recognition Benchmarking Early warning of Potential Problems Support for your Units Support from the Council

7. Incentive for Continuous Improvement Better performance means better scouting for youth! Better Performance can earn a higher level of Recognition Friendly competition among Districts Key Criteria are tracked and improvement can be quickly identified

8. Assessment Your District’s Journey to Excellence Assessment gives An honest and objective evaluation of your District’s strong points and areas needing improvement Evaluation in overall performance and in 12 specific criteria including areas of: – Performance by Units (on their Journey to Excellence rating) – Membership – Program – Finance – Governance

9. Recognition Districts with a satisfactory performance receive the “Bronze” level of recognition On a voluntary basis, Districts which do better than satisfactory receive higher recognition – Effective Performance – “Silver” level – Excellent Performance – “Gold” level

10. Benchmarking Bronze, Silver and Gold levels are measured in overall performance and in each of the 12 criteria You can identify other Districts in your Council which are doing well in areas you need to improve and contact them to receive ideas, tips and techniques for improvement.

11. Early Warning of Potential Problems District Journey to Excellence assessment has several criteria shown to be leading indicators of District performance You can be alerted if these criteria become negative and take early action to head off more severe problems

12. Leading vs Trailing Indicators Captain, there’s an iceberg on the far horizon Captain, the inventory of the galley shows a lot more ice than we expected Trailing IndicatorLeading Indicator

13. Support for your Units Journey to Excellence evaluation is available for Districts and Units (Packs, Troops, Teams, Crews, Ships) Criteria are based on factors shown to produce successful, healthy, growing Scouting Journey to Excellence form supports unit planning for the year Recognition can be awarded based on performance measured versus these criteria: – Bronze – Satisfactory – Silver – Effective – Gold – Excellent Evaluation is made at time of unit re-charter

14. 2011 Recharter Month JanFMAMJunJASONDec These units have earned the 2010 Centennial Quality Award These units will earn the 2011 Journey to Excellence Award 2012 Recharter Month JanFMAMJunJASONDec These units will earn the 2011 Journey to Excellence Award These units will earn the 2012 Journey to Excellence Award 2010 Recharter Month OctNDec These units will earn the 2010 Centennial Quality Award Implementation Timing 2013 Recharter Month JanFMAMJunJASONDec These units will earn the 2012 Journey to Excellence Award These units will earn the 2013 Journey to Excellence Award 2014 Recharter Month JanFMA These units will earn the 2013 Journey to Excellence Award

15. Support by your Council Council Leadership has access to Journey to Excellence ratings Need for and benefit of help and support can be identified very early and provided in a timely manner Specific areas of strength and weakness are identified so assistance can be very focused

16. Your District’s Journey to Excellence Assessment gives you information in 12 measurable criteria Finance Advancement Unit Service Camping Retention Leadership Training Performance By Units Membership

17. How are Balanced Scorecard Criteria Determined? 3 Levels: Bronze Satisfactory Performance OR show a measurable improvement Silver Effective Performance OR show a measurable improvement and be over a minimum standard Gold Excellent performance OR show a measurable improvement and be over a good standard The Balanced Scorecard for Districts is determined based on a calendar year A key to Journey to Excellence is Continuous Improvement

18. Here’s an Example Membership - With the district membership chair, develop an annual membership growth plan which results in an increase in traditional market share, including exploring, or an increase in traditional membership including Exploring. Bronze: Increase traditional membership, including exploring, by at least one or increase market share. 100 pts Silver:Increase traditional membership, including Exploring by 3%, or increase market share by 1 percentage point. 200 pts Gold:Increase traditional membership, including Exploring by 5%, or increase market share by 2 percentage points. 400 pts

19. Here’s another Example Advancement – Increase the percentage of Scouts earning rank advancements. Bronze:Increase Cub and Boy Scout advancement OR 40% of Cub Scouts and 45% of Boy Scouts have advanced at least one rank. 50 pts Silver:55% of Cub Scouts and 55% of boy scouts advanced at least one rank OR meet the Bronze level and have a 2 percentage point increase. 100 pts Gold:75% of Cub Scouts and 65% of Boy Scouts advanced at least one rank OR meet the Silver level and have a 2 percentage point increase.

20. How is your overall rating determined? You receive points in each of the 12 Categories Gold, Silver, Bronze or no rating (no points) Your total points are added to give your total score Criteria are weighted with criteria which correlate most with success receiving the most points No one criterion is mandatory Your total score determines your overall rating For 2011 Gold is 1600 points plus earn Bronze and Silver, Silver is 1000 plus Bronze, Bronze is 700 plus complete 10 of the 12 requirements

21. Criteria Standards Change Each Year Each year, the criterion requirements will be reviewed to reflect the improved performance by districts New standards for 2012 will likely be announced in early 2012 – Performance for 2011 will determine the 2012 standards, so 2011 data will need to be collected and analyzed A Silver performance for 2011 might only rate Bronze in 2012 The criteria will likely be the same; it will never hurt to do better and improve.

22. Here’s how a Balanced Scorecard might be calculated for a typical District BronzeSilverGold 1)Performance Achievement for Units100200400 2)Youth Retention100200400 3)Membership100200400 4)Finance100200400 5)Training100200400 6)Unit Service (Commissioner Service)50100200 7)Advancement50100200 8)Camping50100200 9)District Leadership2550100 10)Nominating Committee2550100 11)District Committee2550100 12)Chartered Org. Relationships 25 SUM375500400 Total is 1275 points and District Meets 11 of 12 Criteria Bronze or better. Since Silver is 1000 and Gold is 1600, this District qualifies for Silver

23. Journey to Excellence for Units Bronze, Silver and Gold levels Requirements include several Program elements, Membership, Leadership, Budget Unit is rated at the time of its re-chartering Gold – 1600 points plus earn Bronze and Silver Silver – 1000 points plus earn Bronze Bronze – 700 point plus – Packs: complete 10 of 13 Pack Bronze requirements – Troops: complete 11 of 13 Troop Bronze requirements – Crews: complete 9 of 11 Crew Bronze requirements

24. Journey to Excellence Summary Measuring our Continuous Improvement Recognizing and Publicizing Outstanding Performance Identifying Potential Problems so they can be addressed and corrected Encouraging Mutual Assistance and Support Supporting the Local Council’s Balanced Scorecard Building Better Scouting for More Scouts Contact us at JTE@Scouting.orgJTE@Scouting.org All material can be found at www.scouting.org/Volunteer and click on Scouting’s Journey to Excellence found under Quicklinkswww.scouting.org/Volunteer