1. Energy Networks Association Root cause solution for unregistered sites / MPRN creation David Mitchell 1 st November 2013

2. Root Cause Solutions – MPRN Batches 2 Energy Networks Association Xoserve are now issuing smaller batches of MRPNs in an effort to influence the behaviour of parties who allocate new MPRNs to sites. Batches are relevant to the number of new connections that the requester makes. A maximum of 5000 MPRNs will be issued at any one time. New batches are only issued once 85% of the previous batch have been used.

3. Root Cause Solutions – MAMCoP Change 3 Energy Networks Association It was identified that an amendment to MAMCoP was needed to facilitate with the process of preventing unregistered sites. Change order MAM/13/002 has been raised titled “Ensuring appropriate Supply Contracts Are In Place Before installing a gas meter. ” The change has been discussed at length at the MAMCoP board during the course of 2013 due to the change having a material effect on the operations of MAMs. The proposed change would appear to have universal support. A vote on the change is planned this month

4. Root Cause Solutions – Customer Communication Leaflet 4 Energy Networks Association GDNs have agreed on the format of a customer communications leaflet to be left following the installation of a new service. The leaflet provides details on how to establish if a supplier is in place for a property: Explains what an MPRN is and where is can be found Where names of suppliers can be found Provides useful contact numbers The leaflet clearly states that the use of gas without a supply contract is illegal.

5. Root Cause Solutions – MPRN Allocation Document 5 Energy Networks Association A new MPRN Allocation document is being produced. The document will outline the MPRN creation process and will cover areas such a requesting MPRNs. It will explain what to do with MPRNs if the project does not go ahead and the action needed to prevent duplicate MPRN’s and MPRN remaining at a status of Live. The document will outline when and where a new MPRN is required. The document is due to be released in early January 2014.