1. HR Introduction to Civil Service pensions

2. Purpose of today’s presentation
To provide you with an overview of the Civil Service pension (CSP) arrangements
Help you in your HR pensions role when dealing with staff
To introduce you to sources of pensions guidance
This presentation is designed to provide an introduction to the Civil Service pension (CSP) arrangements and the roles and responsibilities you as the employer have in administering the pension schemes.
The presentation also introduces you to sources of pensions guidance and support and is designed to complement the Employers’ Pension Guide (EPG). In all cases you must refer to the guide.
You will find the EPG and further guidance for employers and information on the Civil Service pensions (CSP) website at

3. Objectives By the end of this presentation you will:
Understand your roles and responsibilities in delivering the CSP arrangements to staff
Know where to go for support and what guidance is available to you
Have a better understanding of the Civil Service pension arrangements

4. A few facts and figures The Civil Service pension Scheme:
- Has 1.5 million members, including
Active
Deferred, and
Pensioners
- Pays out £3bn a year in pensions
- Pays pensioners who now live in 130 different countries 
- Has over 1000 pensioners aged over 90, and 300 aged over 100!
There are 3 categories of members in the CSP arrangements:
Active – members who are currently working and paying contributions.
Deferred – members who left the Civil Service under the scheme pension age and have pension benefits which they can claim when they reach scheme pension age or earlier in some circumstances (these benefits are also known as preserved benefits). This also includes those who were divorced and have been awarded a pension by a Court.
Pensioners – members who are retired and are drawing their pension.

5. Civil Service Pensions – who is involved?
Minister for the Civil Service
Scheme Sponsor
Payroll
St Ives
Printers and
distributors
Cabinet Office Scheme Management Board and Executive
MyCSP
Pension
Service Centres
Capita
Pensioner
Payroll
The Minister for the Civil Service is responsible for the Civil Service pension arrangements.
Cabinet Office Scheme Management Board and Executive manages the arrangements.
Capita Hartshead pay the pensions (under contract to CSPD).
As an employer you are responsible for delivering Civil Service pensions to your staff.
You will have a contract with your payroll provider who will deduct the employee and employer contributions, pay these over to CSPD and pass payroll information to the PSC to update the members record.
Your Pension Administrator will be MyCSP. If you don’t know who your PSC is you can find out by visiting the CSP website.
Currently the printing contract is with St Ives.
The scheme medical advisor Capita Health Solutions (CHS) provide advice to employers and MyCSP PSCs eligibility for medical-related pension scheme benefits including compensation and injury benefit schemes.
Scheme Medical Advisor
Capita Health Solutions
Civil Service
Employers
Scheme members

6. Cabinet Office Permanent Secretary Scheme Management Board
Executive
Employers
Participation
Agreement
Contract
Scheme Members
This slide shows the governance arrangements for Civil Service Pensions.
The Scheme Management Board manage the scheme via the Scheme Management Executive.
The Scheme Management Board is accountable for management of the scheme to the Cabinet Office Permanent Secretary.
SME has participation Agreements with all scheme employers setting out the pensions requirements and responsibilities.
Employers deliver these responsibilities to their staff, but the pensions administration is delivered by MyCSP under contract to the Scheme Management Executive.
MyCSP manages the pensioner payroll and print / Starter pack fulfilment under contracts with their providers, Capita Hartshead and St Ives.
MyCSP
St Ives
Capita
Hartshead

7. Cabinet Office, SME– what does it do?
Employer
Support
Manages the Scheme via contract with MyCSP
Cabinet Office
SME
Complaints
Policy
See Section 2 of the EPG for more information.
Cabinet office (SME) is responsible for ensuring that the rules of the pension arrangements reflect current Government legislation
SME provides support for employers and produces scheme information for members.
The Civil Superannuation vote is the Civil Service pensions account. Members’ contributions and ASLCs (Accruing Superannuation Liability Charges) which are the employers’ contributions are paid into it and Civil Service pensions are paid from it.
Civil
Superannuation

8. Scheme Management Executive
Where do I fit?
Member
Payroll
Provider
Employer
Cabinet Office
Scheme Management Executive
Please see Section 2 of the EPG for further information.
As employer you are responsible for ensuring that every member is given the opportunity to join the Civil Service pension arrangements and entered into the correct pension scheme
Cabinet Office (SME) also supports you by providing you with guidance and advice.
You must ensure that you implement any changes in policy or process as advised by Cabinet office (SME).
Your payroll passes member data required for pensions administration to MyCSP. Payroll also calculates and pays over employer and employee contributions to the CS vote.
MyCSP will support you in your responsibilities and will carry out the day to day pension administration.
MyCSP

9. Overview of main pension schemes
nuvos
premium (closed)
classic (closed)
classic plus (closed)
partnership pension account
NB: some exceptions to access to classic and premium
Please see Section 3 of the EPG for more detailed information.
nuvos is a defined benefit scheme. The pension builds up at a rate of 2.3% of pensionable earnings each year. It was introduced on 30 July 2007 and is available to new entrants.
premium is a defined benefit pension scheme based on final salary. Introduced 1 October 2002 and is now closed to new entrants (but open to some rejoiners).
classic is a defined benefit scheme based on final salary. It was open from 1972 – The name classic came into being on 1 October 2002 and is now closed to new entrants (but open to some rejoiners).
classic plus is a defined benefit pension scheme based on final salary. It was available from 1 October 2002 for staff in post on 30 September 2002 and is now closed to new entrants.
The partnership pension account is a defined contribution (money purchase) stakeholder pension. It hasn’t been available to new entrants from 1 October 2002.

10. Other schemes Civil Service Compensation Scheme (CSCS)
Civil Service Additional Voluntary Contributions Scheme (CSAVCS)
The Civil Service Injury Benefit Scheme (CSIBS)
The partnership pension account death benefit scheme (PPADBS)
The partnership pension account ill health benefit scheme (PPAIHBS)
Designated stakeholder scheme
For further information please read Section 3.3 of the EPG
The CSCS provides benefits for staff who retire early under compulsory or approved early retirement or are made redundant.
The CSAVCS allows you to buy AVCs which are extra amounts that you can pay to increase your pension benefits. They are invested with a financial institution to build up until you are able to buy an annuity (pension). You can also take a cash lump sum. (Further detail on CSAVCs is provided on a later slide.)
The CSIBS provides compensation to Civil Servants who have reduced earnings as a result of being injured while on duty.
The PPADBS provides a lump sum death benefit to dependants of partnership members who die in service.
The PPAIHBS provides a lump sum to partnership members who retire on ill health grounds.
The designated stakeholder scheme is a money purchase arrangement to which members can contribute.

11. What does MyCSP do? What does your MyCSP Pension Service Centre do?
Applies the rules of the pension scheme
Maintains members’ records on PenServer
Deals with applications for boosting pensions
Provides and issues pension booklets and leaflets
Processes leavers and retirements and notifies Capita to pay pensions
Issues Annual Benefit Statements
Operates a help line for member queries
Your relationship with MyCSP
Please see Section 2 table 2 of the EPG for further detailed guidance
Your MyCSP Pension Service Centre will deal with the day to day running of your pensions administration.
Here are some of their functions:
They will set up members’ records on PenServer and maintain and amend them.
Deal with applications for boosting pensions.
Depending on the terms of your SLA or contract with them, they will hold all member pension records and forms, including death benefit nominations, partner declarations, gender recognition and civil partnership confirmations.
Provide a helpdesk for you and members to contact.
Keep stocks of pensions booklets.
It is important that you have an excellent communication route with your MyCSP Pension Service Centre so that they promptly informed of any changes to members’ circumstances.

12. What does your payroll do?
Sets up deductions of contributions
Pays member contributions to Cabinet Office
Pays Accruing Superannuation Liability Charges (ASLCs)
Pays partnership contributions to providers
Sends member data via an interface to MyCSP
What is your relationship with your payroll?
Communicating changes on policy and processes
Ensuring correct pension contributions are paid
Ensuring accuracy of member data
Your payroll deducts contributions from your members’ salary according to the pension scheme(s) they are in and pays this to Cabinet Office and the partnership pension provider, as appropriate. They also pay any contributions for Added Years or added pension. We will look at Added Years and added pension in more detail later.
From time to time Cabinet Office will send out information, usually in the form of an Employer Pensions Notice (EPN) that will impact on the role of your payroll. A full list of EPNs issued can be found on the CSP website.
As employer you are responsible for ensuring that this information reaches your payroll manager and is implemented accordingly. You must also have a system in place that tells your payroll promptly of any changes to a member’s personal details, pay or employment status.
You must ensure that all member data passed to your payroll is accurate as this information is passed to PenServer, which is the software used by your MyCSP PSC to calculate members benefits.

13. Who is the pensioner payroll provider?
What do they do?
Pay lump sums, pensions and death benefits
Refund contributions to members who have less than 2 years’ service
Calculate and apply abatement for re-employed pensioners
Deal with all correspondence and enquiries relating to pensioners and deferred pensioners
Operate a call centre for pensioners
Capita Hartshead are responsible for paying pensions, lump sums, death benefits and other related pension benefits.
They deal with all pension related enquires from pensioners.

14. Who are St Ives? Printers for Starter Packs, leaflets and booklets
Distributors for Starter Packs, leaflets and booklets
Orders for Starter Packs should be made using Despatch Request Form 2 (DRF2)
Further detailed guidance can be found in Section 4 of the EPG
St Ives are the scheme printers and distributors of pension material.
Employers order member Starter Packs from St Ives.
It is the employers’ responsibility to ensure that each new entrant receives their Starter Pack within 2 months of their start date. You must order your Starter Packs through St Ives using the DRF2 form or spreadsheet that you will find on the CSP website. You will need to download the form and it to St Ives at
Fax or post it only if you can’t – your handouts have the address included
You must make sure that you complete the form accurately so the new starter receives their Starter Pack. If the member does not receive their Pack it is your responsibility to contact St Ives.
The member must not be referred to St Ives under any circumstances.
Your PSC will order all the booklets you need, but you may order the “Thinking About Retirement” booklet and the Pension Choices overview leaflet, order form as above, directly from St Ives.
You will find all the publications listed on the Civil Service pensions website.

15. Who pays for a member’s pension?
Significant part of the total reward package
Member makes a contribution
Employers pay a significant amount towards members’ pensions
Based on a percentage of the members’ salary
More detailed information can be found in Section 3.5 of the EPG
Pension provision forms a significant part of the employee’s total reward package.
Employers make contributions to classic, classic plus, premium and nuvos. These contributions are known as Accruing Superannuation Liability Charges (ASLCS).
Members make the following contributions to their pensions: See Section 1 of the EPG
For partnership you pay an age-related contribution and if the member contributes you pay an additional matching contribution up to a further 3%. These contributions are paid to the provider chosen by the member.
For partnership members employees also pay a mini ASLC of 0.8% of pensionable earnings for risk benefits, these are death-in-service or ill health retirement.

16. Communication with members
Key responsibilities
Pension Starter Packs
Provide Pension Scheme Information
Annual Benefit Statements
Office Notices
Please see Section 4 of the EPG for detailed guidance on your pension responsibilities when staff join your organisation.
Under the Disclosure of Information Regulations 1996, all scheme members must be provided with pension scheme information (Letter of Appointment and Starter Packs) within 2 months of becoming eligible to join the CSP arrangements.
Annual Benefit Statements must be sent out each year (these are produced by your MyCSP PSC) to members so that they are aware of their pension benefits.
You will sometimes receive information attached to EPNs that needs to be conveyed to members. The EPN will tell you what action you need to take and may involve issuing an Office Notice or a Newsletter.
When someone starts in the Civil Service they will need to make a pensions choice even though you generally enrol new entrants into the nuvos scheme on joining. It is your responsibility to make sure that each new entrant receives the correct pension Starter Pack.

17. Your roles and responsibilities
Working patterns
Change of circumstances
Opting in and out
Switching
Member transfers
Topping up a pension
Complaints
Injury at work
Retirement
Partial retirement
Leaving before pension age
Death in Service
Re-employment
The following slides cover some of the important elements of your pension responsibilities.

18. Changes to working patterns
Part-time, term-time and seasonal
Flexible and shift working
Partial retirement
Different kinds of breaks
Career breaks
Special leave, maternity, paternity, adoption leave, parental leave and time off for dependants
See factsheets on
If you have any requests from members about changes to their working patterns you will need to understand how these changes impact on their pension so that you can tell them.
You will find a series of factsheets on the CSP website that explain how to deal with changes to working patterns.
We will look at partial retirement in more detail later.
In all circumstances where there is a change to a members working pattern you must let your MYCSP PSC know immediately.

19. Change to personal circumstances
Marriage
Divorce
Civil partnership
Gender Recognition Certificate
When a member tells you of a change to their personal circumstances you must pass the information to your MyCSP PSC and payroll provider without delay.
If a current or former member of staff tells you they have a Gender Recognition Certificate you must notify your MyCSP PSC on their behalf. You will need to provide written confirmation that you have seen the certificate and send it to your MyCSP PSC gender recognition officer.

20. Opting in and out of the CSP arrangements
For information on opting in and out:
Direct member to the information on the CSP website
Direct member to MyCSP
Opting out
Stop paying over member and employer contributions
3 month rule
Opt in
One option to rejoin
Not treated as new entrants
MyCSP will deal with requests
Pay over contributions
For further detailed guidance you must read the information on the Civil Service website/Publications/website.
Any individual who requests to opt out of the CSP arrangements should be directed to the factsheets on the CSP website Opt 1 for nuvos and premium members and Opt 2 for classic members.
If they still wish to continue you will need to direct them to contact your MyCSP PSC who will deal with their case.
If a member makes a decision to opt out within their first 3 months, their pay will be backdated to the start date. If they opt out after 3 months, adjustments will take effect from the next convenient pay period. Your PSC will tell you when to instruct your payroll to stop payment of the member and employee contributions.
If a member opts out of the CSP arrangements and does not join partnership they will automatically become a member of the State Second Pension scheme (S2P).
Opt in
If a member changes their mind and wishes to join the CSP arrangements, they have one option to do this, during the same period of continuous employment in the Civil Service.
They should not be treated as new entrants and you should refer all enquiries to your MyCSP PSC.
Your MyCSP PSC will then deal with their request and ask you to instruct payroll to start paying contributions.

21. Members wishing to switch between schemes
Can only switch between partnership and premium and partnership and nuvos
Once each way
1 April or 1 October
Pension switch form
3 months notice
Members who joined partnership, premium or nuvos can switch once each way in either direction. They cannot switch from premium to nuvos.
The switch can only take place in April or October each year.
You must ensure the member completes a Pension Switch form which you will find on the CSP website.
The member must give the MyCSP PSC 3 month’s notice of their intention to switch.
Members who were already in service at 1 October 2002 and opted to join premium cannot switch.

22. Member transfers
Members who transfer between employers covered by CSP arrangements can remain in the same scheme providing:
no break in service (28 days or less)
Employers must complete:
CSP TRANS1 – to MyCSP PSC
Form E18(08) – to new employer
Please see Section 6.1 of the EPG and EPN 218 for further detailed guidance on handling staff transfers.
If a member transfers between employers covered by the CSP arrangements, without a break in service (less than 28 days) then there will be no change to their pension service.
You must complete form CSP TRANS1 (which you will find on the CSP website and in Annex 6A of the EPG) and send it to MyCSP. They will transfer Penserver records and any other relevant electronic or paper records to the new employer’s Pension Service Centre.
You must also complete an E18(08) form (found on the CSP website and in Annex 6B of the EPG)
You will need to send the member’s HR file to the new employer.
For members of partnership you will need to complete both forms.
You also need to complete the change of circumstances form, which you must send to the partnership provider. You will find this on the CSP website.

23. Topping up a pension Added pension
Civil Service Additional Voluntary Contributions Scheme (CSAVCS)
Stakeholder pensions
Active members can boost their benefits by buying added pension, either as a lump sum or by monthly contributions.
When a member asks about buying added pension you should direct them to the CSP website or their MyCSP PSC where they can get a copy of the leaflet “Added pension for classic, classic plus, premium and nuvos”. You should also advise them to use the added pension calculator on the CSP website.
The current providers for Additional Voluntary Contributions are:
Scottish Widows and
Standard Life
We do have members still with CSAVC investments in Equitable Life but this particular scheme is closed to new investors.
If any member wishes to buy AVCs you should direct them to the website and to the leaflet “The Civil Service Additional Voluntary Contribution Scheme”
If a member wishes to take out a stakeholder pension you should again direct them to the website and the leaflet “Stakeholder pensions”.
The stakeholder pension provider is “Standard Life”. Contact details can be found on the CSP website.

24. What happens when a member complains?
Internal Dispute Resolution (IDR)
The Pensions Advisory Service (TPAS)
Complaints Leaflet on CSP website
Pensions Ombudsman
Further information can be found in Section 9 of the EPG
The Internal Dispute Resolution is a formal complaints procedure where a member can ask for their dispute or complaint to be investigated. There are 2 stages to this process. For the first stage the case is handled by your MyCSP PSC; they may seek some comments from you. If the member is not happy with the MyCSP PSC decision they can appeal to Cabinet Office SME for a review, this is called the 2nd stage.
The member can also go to The Pensions Advisory Service (TPAS) . TPAS is an organisation that provides information and guidance on state, occupational and personal pensions. The scheme member can contact them at any time.
If the member is still not happy after the 2nd stage they may take their complaint to the Pensions Ombudsman.

25. When staff are injured at work
Civil Service Injury Benefit Scheme (CSIBS)
All employees are covered
MyCSP PSC decides who qualifies
You will find further detailed guidance in Section 5 of the EPG
If an employee, (regardless of whether they are in the pension scheme, or not) is injured at work and they are unable to carry out reasonable tasks they may receive compensation for loss of earnings under CSIBS.
All injury benefit cases must be referred to MyCSP PSC for handling.
Your MyCSP PSC will decide if the injury meets the CSIBS qualifying conditions, in consultation with the scheme medical adviser.

26. Staff approaching retirement
Scheme pension age
45 years’ service
Pre-retirement course
Give My CSP PSC plenty of notice
The scheme pension age is the earliest age at which members can take their pension without any actuarial reduction (actuarial reduction is when pension is reduced because it is being paid early).
Members with a partnership pension account may take their benefits at any time between age 50 (age 55 from 2010) and 75.
There are tax implications on members’ pensions if they continue to work past their 75th birthday. You will need to contact your MyCSP PSC.
The earliest age that a member can claim an unreduced pension depends on which scheme they are in.
For classic, classic plus, and premium members this is age 60.
For nuvos age 65.
Members can work beyond pension age, building up their pension to a maximum of 45 years’ service.
You should invite members approaching retirement to attend a pre-retirement course. You will find models of pre-retirement letters with suggested text that you could use, in EPN 151 updated.
You will need to invite members to a pre-retirement seminar to give them as much information as possible about retirement. You can download a booklet called “Thinking about retirement” from the CSP website or order hard copies from St Ives.
The “Pre-retirement” presentation and handouts which can be presented either by yourself or your MyCSP PSC is on the CSP website.
Once you know the date the member wishes to retire you must give you’re MyCSP PSC plenty of notice. You must give at least 3 months.

27. What is Partial Retirement?
Gradual transition from work to retirement
Members can draw some or all of their pension (and lump sum)
Must reshape job
Earnings reduced by at least 20%
Impact on final pension and income
To be agreed by employer
You will find guidance in the Partial Retirement booklet found on the website
Partial Retirement allows members who wish to make a gradual transition from work to retirement to do so.
They must reduce their pensionable earnings by at least 20% and can take some or all of their pension (and some or all of their lump sum).
If a member is thinking about taking partial retirement the employer must discuss with them how they can reshape their present post or if there is another post they could move to.
It is the employers decision whether the member can work part-time or down-grade, and the employer must agree to this before the member can apply.
The member must understand that they have to reduce their earnings by at least 20%. This will have an impact on their present income and final pension once they retire.

28. Partial Retirement checklist
Direct member to use the calculator on the website, read “Partial retirement” booklet and complete CSP15 form
Earnings to reduce by at least 20%
Set timescales with employee
Employer must sign CSP15 and CSP16 form
Employers do not need to complete CSP 13 form
EPNs 204 and 221 provide detailed guidance on handling partial retirement applications.
Members must discuss their wish for job reshaping with their line manager and/or HR department.
If the job reshaping is agreed, the member will need to complete the application form CSP15 from the booklet “Partial retirement – A guide for scheme members” this can be found on the Civil Service website. The employee must understand that they must reduce their pensionable earnings by at least 20% to qualify.
You will need to direct them to use the calculator on the website for an indication of their benefits and how much they may earn without abatement of pension.
You may want to set timescales for the application and reshaping date so that the member can receive their pension quote before they reshape their job
You must authorise the form (CSP 15) to confirm that reshaping will be taking place or has already done so and confirm the details of the employee’s new salary and the date of job reshaping before sending it to your MyCSP PSC.
You should not complete a CSP 13 form, regarding abatement. There is a later slide about abatement.
Your MyCSP PSC will send the individual an estimate of their pension and ask them to indicate how much, if any, they would like to take.
Your MyCSP PSC will send you a CSP16 form for you to sign and confirm that the members details have not changed and that partial retirement action can go ahead. Capita Hartshead will send out the pension award and will assess details of the new salary, to see if abatement applies.
You will continue to pay ASLCs relating to the individual’s salary after job reshaping in the normal way.
Employees can apply before the date of their job reshaping and no later than three months afterwards.

29. Staff who leave before pension age
Resignation or dismissal
Early retirement and severance including ill-health retirement
Resignation
More than 2 year’s service
Less than 2 year’s service
Dismissal
Further information can be found in Section 6 of the EPG.
Staff who leave the CSP arrangements before pension age do so for one of the following reasons:
Resignation or dismissal
Early retirement or early severance, including ill-health retirement
For further information on resignation or dismissal please see Section 6.2 of the EPG.
There will be a cost to the employer for staff who leave on early retirement or severance, and possibly on dismissal, please see Annex 6C of the EPG for further details.
Your MyCSP PSC will deal with cases where a member resigns with 2 or more years’ qualifying service and wishes to transfer their pension benefits to another pension scheme. If the member wishes their benefits to stay in the CSP arrangements, these are known as ‘preserved benefits’ and can be claimed when the member reaches pension age.
Members with less than 2 years’ service must either take a refund of their contributions or transfer their notional benefits to another pension scheme. If they choose a refund you must ask your MyCSP PSC to put them back into the State Second Pension (S2P). Capita Hartshead will reimburse the member for any contributions they have paid, less tax and a S2P contribution .
For pension purposes, employees who are dismissed are usually treated as though they resigned.
In all cases you must tell your MyCSP PSC promptly when a member is leaving.

30. Staff who leave before pension age
Early retirement and early severance
Approved early retirement
Voluntary exit
Voluntary redundancy
Compulsory redundancy
Ill-health retirement
The latest guidance on the Civil Service Compensation Scheme (CSCS) is on the Civil Service website.
The cost of the compensation is met by the employer.
There are different categories of early retirement and severance, these are listed in the slide. Each has it’s own criteria which sets out minimum age limits and qualifying service. Section 6 of the EPG sets this out in further detail.
There are a number of booklets on the publications section of the Civil Service website under the heading “Leaving before age retirement”.
Where a member has a long standing or significant period of ill-health and this is likely to be permanent, they may be eligible for medical retirement. It is your responsibility to refer them to the scheme medical adviser. You must read the Medical Guidance notes which you will find on the CSP website under employer guidance.

31. Death in Service Contact MyCSP and payroll immediately
Next of kin details or personal representative
MyCSP will advise information required
Capita will pay death benefits
Family and dependent benefits may also be paid
You must contact your payroll and MyCSP PSC as soon as you aware of a death in service. Your MyCSP PSC will ask you for any information they require. This will include the death certificate.
MyCSP will instruct Capita Hartshead to pay the death benefit as soon as possible.
Section 6.4 of the EPG explains this in more detail.

32. Pensioners and abatement
Re-employed pensioner
Pension Questionnaire and Rejoiner Calculator
Abatement
CSP 13 (Estimate)
CSP 13
Further detailed guidance can be found in Section 4.3 of the EPG.
It is essential that you send out a Pensions Questionnaire to all new entrants and rejoiners to the CSP arrangements. You will find the Pensions Questionnaire and Calculator on the CSP website. This will help you identify the pension choices for returning pensioners.
Once the questionnaire is returned to you, you must input the information into the calculator to identify the correct choice of pension, the Letter text to use and which Starter Pack to order for them.
If the member has received a compensation payment and has returned to employment within 28 days then the compensation must be repaid. The calculator will tell you what to do.
When a pensioner is re-employed, if their new salary plus their pension is more than their salary at the time they retired, their pension will be reduced during their period of re-employment. This is known as abatement.
You must make sure that a re-employed pensioner knows that their pension may be subject to abatement. You can download a leaflet from the website or ask your MyCSP PSC to send out the abatement leaflet.
You will need to download and complete forms CSP13 (Estimate) and CSP 13.
You must send CSP13 (Estimate) to Capita Hartshead to see if there is any need for abatement.
You must send CSP 13 to your MyCSP PSC.
You will need to ensure these forms are completed as quickly as possible as there could be potential for large overpayments of pension.

33. What support is there for me?
MyCSP Pension Service Centre
CSP website at
The Civil Service Pension arrangements cover a wide range of benefits across a number of schemes.  These can often seem complicated, however there is plenty of support available to you and your organisation.
If you have a query about a member’s pension you should contact your MyCSP PSC in the first instance.
The Civil Service pensions website at has dedicated employer pages.
You will find the Employers’ Pension Guide (EPG) on this site and all the forms that you need.
All the booklets and leaflets are available on the website under publications. You can get hard copies of all booklets and leaflets from your MyCSP PSC.

34. Further support Employers’ Pension Guide (EPG)
Employer Pensions Notice (EPN) and Pension News
Training
There are several sources of guidance available to you to help you administer the CSP arrangements.
You can find the Employers’ Pension Guide (EPG) on the CSP website. If you need guidance you should go to the EPG first.
Employer Pensions Notices and Pensions News tell you about any changes to policy or procedures and update the EPG where necessary.
EPNs can be found on the CSP website under employer guidance.
If you are not on the distribution list and feel that you should be, please
There is a training section on the website which lists external training providers.

35. Any Questions?