1. Software Product Testing Challenges

2. Agenda State of Testing - ISV vs End-user enterprises System Testing – Generalized business products Innovative Test Approaches – Dealing with M&A Tester Attitudes in Product Testing Teams

3. ISV vs End-user enterprises The maturity of testing services for the end-user market and the ISV market is dramatically different Source: Gartner (August 2007)

4. Production Testing in Enterprise Source: Gartner (August 2007)

5. Generalized Business Process Finished Goods Components/Subassemblies Raw Materials Suppliers Lead Time Short Long Decoupling Points Make-to-Stock (MTS) Assemble to Order (ATO) Make to Order (MTO) Engineer to Order

6. System Test Approach V V V V BusinessProcessesBusinessProcesses B u s i n e s s t y p e s Business Flow Matrix Packages / modules Business Matrix Overview of bus. processes and business types, by indicating combinations that can/need to/will be tested during ST (Business Scenario driven)

7. Goal Level of Functionality Level of Integration Ideal Traditional Best Practice System Integration Strategy

8. Common Technology Platform The Tower-Bridge Metaphor

9. Common Technology Platform The Tower-Bridge Metaphor

10. Planner 2.0 ERP Stnd. Comp.Int. Comp. Integration Scope Assembly Test Planner - ERP Cross-Product Integration Testing

11. Tester Attitudes Design Test Project Design Tests Execute Tests Make Product Design Product Design Dev. Project Dev Focus Test Focus

12. From Downstream Subcontractor to Upstream Co-maker From Downstream Subcontractor to Upstream Co-maker Tester Attitudes

13. From Development Driven to Customer Focussed Tester Attitudes

14. Dev and Test Relations