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Coach others in job skills
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Technical job skills refers to the talent and expertise a person possesses to perform a certain job or task.
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Also called hard skills as opposed to soft skills which are personality and character
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Prepare for on- the-job coaching
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Identify the need for coaching based on a range of factors.
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Identify specific coaching needs through discussion with colleague to be coached.
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Where appropriate, organise coaching sessions according to organisation policy.
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Coach colleagues on the job
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Explain the overall purpose of coaching to colleague.
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Explain and demonstrate the specific skills to be coached
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Communicate clearly any underpinning knowledge required and check colleague's understanding
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Provide colleague with opportunity to practise the skill and ask questions.
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Provide feedback in a constructive and supportive manner.
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Follow up coaching
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Monitor progress with new skills in the workplace and provide supportive assistance as required.
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Report progress to the appropriate person as required.
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Identify performance problems or difficulties with the coaching and rectify them or refer them to the appropriate person for follow-up.
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Required Skills and Knowledge
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1.communication skills, specifically the use of questioning techniques and clarity in oral communication
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2. interpersonal skills to facilitate participation and encourage effective coaching outcomes.
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3. literacy skills to interpret workplace documentation as required by the job role
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4. context for workplace coaching, including objectives, scope and relationship to other workplace activities
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5. basic principles of training, such as explanation, demonstration, review, trainee explanation, trainee demonstration and feedback
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6. equal employment opportunity (EEO) and other relevant legislation impacting on workplace coaching.
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7. ability to provide supportive on-the-job coaching with constructive and supportive feedback
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THE END.... THANKS ……… PRESENTING BY ANJU KAUNDAL
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