1. © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential011608 1 Business Continuity Moving from Disaster Recovery to Constant Availability Dan Kent Cisco Systems

2. © 2008 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialFederal 011608 2 Requirements for Constant Availability  Take an enterprise or system approach  It is not just about products - processes and operations are critical to true continuity  Embed as much resiliency in all components and systems as possible

3. © 2008 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialFederal 011608 3 Teleworker Data Centers Mobile Force HQ / Region Holistic Approach to Continuance Branch/ Field Office Citizens Internet Intranet Application Aware Network

4. © 2008 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialFederal 011608 4 Integrated Security A Different Point of View Provide access to data through applications during normal and stress conditions. Ensure always on capability. Network as a utility in all conditions. Staff can perform their functions under various threat or suboptimal conditions Maintain critical communications within and between agencies, and to customers and the public Business Continuance Application Resilience Communication Resilience Network Resilience Workforce Resilience

5. © 2008 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialFederal 011608 5 Scenario Solution Technologies Reliable, fault-tolerant hardware WAN redundancy High-speed, integrated load balancing Advanced integrated security Network operations;  optimized design;  fault and anomaly detection mitigation;  training;  best practices Loss of Headquarters or Campus Loss of Data Center Security Alert (Worm /Denial of Service [DoS]) High-Availability Networking Optimized Network Design Organization-Wide Integrated Security Network Resilience

6. © 2008 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialFederal 011608 6 Scenario Solution Technologies Continuous Data Protection/Continuous Data Remote Replication (CDP/CRR) DWDM/CWDM Small Computer Interface over IP (iSCSI)/Fibre Channel over IP Application load balances/Global sight selector Stateful Failover Nonstop forwarding Loss of Data Center Loss of Application Server Point Failure Data Center Mirroring Application Balancing/Failover High-Availability Hardware & Design Application Resilience

7. © 2008 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialFederal 011608 7 Scenario Solution Technologies IP Communications (Call-Processing Resilience) Integrated Mobile Communications IP Call Centers (Call- Center Redundancy) Quality of Service (QoS) Remote Management Loss of Central Office Loss of Call Center Loss of PBX/Key System Distributed Central Office-Based Voice Gateways Distributed Call Centers Distributed Call Processing Survivable Remote Telephony Communication Resilience

8. © 2008 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialFederal 011608 8 Scenario Solution Technologies Secure Wireless LAN IPSec VPN IP Communications Remote Management Flood/Fire/Terrorism Loss of Physical Structure Inclement Weather Workforce Cannot Go to Office Sick Child/Car Wont Start Individual Cannot Go to Office Workforce relocation To Another Facility Dispersed Workforce Workforce Telecommuting Workforce Resilience

9. © 2008 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialFederal 011608 9 Teleworker/ Mobile Force Data Centers AIRPORT Public/CitizensCampus DWDM/CWDM CDP/CRR Server Load Balancing Virtualization Virtual COOP (teleworker) solution VPN/Soft Phone Solution SSL VPNs, Global Sight Selector Application and content caching, redundant links HA design UC deployment HA Campus design HA WAN Integrated Security Integrated UC Nonstop forwarding Cisco Solution for Continuance Branch/ Field Office End-to-End Integrated Architecture

10. © 2008 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialFederal 011608 10