2. Working Towards Affordable Warmth in Sefton David Colbourne Sustainable Energy Officer Technical services 0151 934 4216 HECA Conference, Bournemouth, May 2005

3. Affordable Warmth in Sefton Sefton?? The scale of the problem Programme Achievements Lessons/Future Referees Adverts

4. Sefton???

5. The scale of the problem

6. What Problem? CSE: FP assessment March 2003 (LASP) Used 1991 Census and 1996 English House condition survey 28% Fuel poor in Sefton (33% M/side, 23% Eng) 9 of 23 wards, worst 10% 31,893 households best Ward Harrington 13%, 611 households How reliable is this?

7. Funding NRF BLP, 2 wards, £15K pa NRF MLC, 5 wards, £7.5K pa NRF FGF, 3 wards, £7.5K pa HAZ, 7 wards, £13K, 1 year npower community scheme, 5 wards, £12K, 5 months ScottishPower EEC, £65K, 4 years npower EEC, £5.1K, 5 months

9. A. Referrers identified by HLC, PCT, SMBC, MEEAC and others as agreed. B. Induction/Training of Referees. Issued with referrer number and faxback forms. C. Referrers visit or see potential clients for SEARCH assistance. And send through fax referral. D. Filter process of Clients F. Client completes a DIYHEC over the phone and passed on to agency. G. Warmfront H. Client can navigate without Home Visit or non- priority group J. Client offered Home Visit I. Advice Sent M. HOME VISIT N. Client unable to receive any SEARCH help other than advice in-situ O. Client recommended for SEARCH grant award. P. Client recommended for HtW grant award.

10. Partners BLP, FGF, MLC, SHISS, MF, EPP, MEEAC, referrers, Sefton Council 178 trained referrers 454 home visits 188 direct grants 340 measures 152 referred to other grants

11. Lessons Don’t limit your measures Referrers treat them like spouses (don’t forget them, at least 3 cards a year) long term exit plan (what happens when you run out of money) Market the scheme (decision-makers)

12. Referrers

13. Bumper Sticker