1. Chapter One: Foundations of Interpersonal Communication
The
Interpersonal Communication
Book 12th Ed.
Joseph A. DeVito
Chapter One: Foundations of Interpersonal Communication
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2. If your lips keep from slips Five things observe with care;
To whom you speak, of whom you speak,
And how, and when, and where.
W.E. Norris
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3. Why Study Interpersonal Communication?
Intellectual Benefits- theories
Understand how, why and what
Satisfy Needs for Knowledge or Forming Relationships
Practical Benefits-skills
Increase effectiveness in personal, social and professional life
Obtaining Results You Want
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4. Importance of Interpersonal Communication
Effectiveness as a Friend
Professional Success
Microsoft Image
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5. Interpersonal Communication is Everyday
Talking to Others
Giving/Receiving Compliments
Making New Friends
Asking for a Date
Instant Messaging
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6. Interpersonal Communication is Everyday
Maintaining and Repairing Relationships
Breaking Off Relationships
Applying for Jobs
Giving Directions
Persuading a Supervisor
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7. Nature of Interpersonal Communication
Interdependent Individuals
Inherently Relational
Exists on a Continuum
Verbal and Non-verbal
Varied Forms
Varies in Effectiveness
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8. Interdependent Individuals
What one person does impacts the other
Example: Families
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9. Inherently Relational
Takes place within a relationship
Defines the relationship
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10. Interpersonal Continuum
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11. Verbal and Non-verbal Messages
Non-verbal involves all senses
Including vision and touch
Verbal and non-verbal work together
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12. Forms of Interpersonal Communication
Often Face-to-Face
Online
Mailing List Groups
Instant Messaging
Chat Groups
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13. Effectiveness Varies Identify Choice Points Understand Reasons
Gain Skills to Enact Choices
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14. Elements of Interpersonal Communication
Universe of Interpersonal Communication
Source-receiver
Encoding-decoding
Messages
Channels
Noise
Contexts
Ethics
Competence
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15. Model of Interpersonal Communication
Source-Receiver
Encoding-Decoding
Messages
Feedback
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16. Types of Feedback Positive-Negative Person Focused-Message Focused
Immediate-Delayed
Low-Monitoring-High Monitoring
Supportive-Critical
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17. Functions of Feedforward
Open Channels of Communication
Preview a Message
Disclaim
Altercast
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18. Channels Multi-channels simultaneously Overload Selectivity Media
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20. Types of Noise Physical Physiological Psychological Semantic
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21. Context Physical Dimension Temporal Dimension
Social-Psychological Dimension
Cultural Dimension
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22. Ethics in Interpersonal Communication
What Obligations for Keeping Secrets?
Are Ethical Principles Objective or Subjective?
Ethical Obligations of Listeners
Ethical Obligations of Speakers
Ethical and Unethical Conflict?
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23. Competence Measures Quality of Communication
Knowledge of Appropriate Behavior
Skills to Perform
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24. Areas of Interpersonal Communication
Interpersonal Interaction
Health Communication
Family Communication
Intercultural Communication
Business and Organizational
Social and Personal Relationships
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25. Principles of Interpersonal Communication
Transactional Process
Purposeful
Ambiguous
Symmetrical or Complementary
Content and Relationship
Series of Punctuated Events
Inevitable, Irreversible, and Unrepeatable
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26. Transactional Process
A process
Ever-changing
Circular
Interdependent Elements
All parts of the communication are interdependent
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28. Purposes of Interpersonal Communication
To Learn
To Relate
To Influence
To Play
To Help
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30. Ambiguity Linguistic Ambiguity Precision Uncertainty
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31. Increasing Mindfulness
Create and Recreate Categories
Be Open to New Information and Points of View
Beware of First Impressions
Think Before You Act
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32. Symmetrical or Complementary
Mirrored behaviors
Complementary
Different behaviors
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33. Punctuation No beginning or end
Behaviors in response to previous events
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34. Content and Relationship
Real world referent
Relational
Relational referent
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36. Inevitable, Irreversible, and Unrepeatable
Non-intentional messages
Irreversible
Can’t take it back
Unrepeatable
Changing contexts
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37. Interpersonal Communication
The
Interpersonal Communication
Book 12th Ed.