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Conducting Campus Investigations
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Standards Of Proof Beyond a reasonable doubt
Clear and convincing evidence Preponderance of the evidence Good faith investigation / Reasonable conclusion
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Initial Meeting
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Initial Meeting - Purpose / Objective
Identifying all issues Gathering all material facts Determining if formal or informal investigation is needed Instilling confidence in the system and you
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Confidence In You As Investigator
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“To tell you the truth, I don’t feel that you are the right person to handle this issue. Only an African American can understand the kind of discrimination minorities at this College face every day of the week.”
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The Initial Meeting Who? What? When? Where? Why?
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Issue Confirmation Memo - Key Points
Identify issues (confirmation) Identify facts provided by employee to support issue Confirm these are all issues raised
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Issue Confirmation Memo - Key Points (continued)
Identify name of person investigating issue and confirm his/her impartiality and fairness Identify roadmap for investigation Outline the College’s expectations for the employee raising the issue
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Planning the Investigation
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Planning the Investigation - Important Considerations
What facts / documents can you unilaterally gather? Who should conduct the investigation? Who should be interviewed? How should the interviews be conducted?
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Carrying Out An Effective Investigation
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Preparing For And Conducting An Effective Investigation
Contracting for expectations Showing sensitivity toward interviewee Putting interviewee at ease
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Preparing For And Conducting An Effective Investigation
Stressing that no conclusions have been reached Minimizing risk of retaliation Protecting the investigation’s integrity
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Meeting With The Accused
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Meeting With The Accused: Outlining Your Approach
OUTLINE YOUR ISSUES -- carefully analyze all issues raised
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Meeting With The Accused: Outlining Your Approach
LIST THE FACTS that relate to each issue. LEAVE ROOM underneath each fact to work in the individual’s answers.
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Meeting With The Accused: Outlining Your Approach
NOTETAKING IS CRITICAL -- do the best you can to get down key facts during the interview and complete your notes IMMEDIATELY after the interview is completed while the information is still fresh.
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Asking Effective Questions
Broad to narrow questions Leading questions Tough questions Follow-up questions Avoid compound questions Committing interviewee to a story / chronology
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What If The Accused Denies Wrongdoing?
Explore possible ill-motives Ask: “Do you have any idea why she/he would make this up?” “Have you had any conflicts or problems with her/him?”
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Concluding Interview Offer general time frame for investigation
Encourage the supplying of facts Stress need for confidentiality Stress no retaliation
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Interviewing Witnesses
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Interviewing Potential Witnesses - Different Kinds
Reluctant witness Witness who loves the limelight Witness with an axe to grind
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Assessing Credibility
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Assessing Credibility
Demeanor Logic / consistency of story Corroborating evidence Circumstantial evidence
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Reaching A Conclusion
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Reaching A Conclusion DON’T BE AFRAID TO BE WRONG!
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Reaching A Conclusion Timeliness Pattern & Practice Motivation
Truthfulness
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Wrap- Up And Conclusion
Curiale Dellaverson Hirschfeld Kelly & Kraemer, LLP Wrap- Up And Conclusion
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