1. Tetra Pak Systems MicroTech Solutions Proudly Supports

2. MicroTech Solutions Started in May 2004 Started in May 2004 Having good experience in Having good experience in Quality system Quality system Environmental Health and Safety System Environmental Health and Safety System News paper subscription system News paper subscription system Local delivery management and Tracking System. Local delivery management and Tracking System. Having Customers like Having Customers like Tetra Pak, Singapore, Tetra Pak, Singapore, TNT, Bangkok Thailand, TNT, Bangkok Thailand, News Direct, Singapore etc.. News Direct, Singapore etc..

3. QA System Overview

4. Home – Home page of QA System. Home – Home page of QA System. Administration – Controls the creation of users, groups and access patterns. Administration – Controls the creation of users, groups and access patterns. Management Announcement – To publish message to the QA users. Management Announcement – To publish message to the QA users. Audit Trail – Audit trail of the QA system. Audit Trail – Audit trail of the QA system. Change Password – Allows the user to change their own password. Change Password – Allows the user to change their own password.

5. QA System - Modules Claims and Complaints (CNC) Claims and Complaints (CNC) Non Conformance Report (NCR) Non Conformance Report (NCR) Alufoil Performance Reporting Alufoil Performance Reporting Supplier Claim Report Supplier Claim Report SPC / QR SPC / QR Customer Overview Customer Overview

6. Claims and Complaints Claims and Complaints module is used to keep track the claims and complaints submitted by Tetra Pak customers. Claims and Complaints module is used to keep track the claims and complaints submitted by Tetra Pak customers. From the Summary page the manager can know the status of each claim/complaints From the Summary page the manager can know the status of each claim/complaints It is easy to know the details of the claim/complaint in a single click from the summary page. It is easy to know the details of the claim/complaint in a single click from the summary page.

7. Claims And Complaints (CNC)

8. CNC Entry Page

9. Non Conformance Reporting NCR Entries are classified by Semi-finish and finish goods. NCR Entries are classified by Semi-finish and finish goods. NCR module is link with the PAS system. When user key in the PO NO, the system will automatically retrieve the other PO information from the PAS legacy system. NCR module is link with the PAS system. When user key in the PO NO, the system will automatically retrieve the other PO information from the PAS legacy system. NCR have lot of reports which can be viewed using Qlikview. NCR have lot of reports which can be viewed using Qlikview.

10. NCR Summary Page

11. NCR Entry Page

12. NCR Performance Qlikview Report

13. Alufoil Performance Reporting This module will help to keep track the alufoil usage. This module will help to keep track the alufoil usage. This module will help to maintain less wastage of Alufoil. This module will help to maintain less wastage of Alufoil. From summary page, the production users can easily identify the partially used coil and completely used coils. From summary page, the production users can easily identify the partially used coil and completely used coils. Having lot of reports which can be viewed using qlikview. Having lot of reports which can be viewed using qlikview.

14. Alufoil Performance

15. Alufoil Performance Reporting

16. Alufoil Performance QA Verfication

17. Alufoil Qlikview Report

18. Alufoil QlikView Report

19. Supplier Claim This modules helps to keep track the claims that are claimed to supplier. This modules helps to keep track the claims that are claimed to supplier. When Production user finds any problem in raw-materials, they will key in the PMR. When Production user finds any problem in raw-materials, they will key in the PMR. QA will verify the PMR and raise the claim to the supplier. System will send the email to the supplier. QA will verify the PMR and raise the claim to the supplier. System will send the email to the supplier. Once the supplier respond the claim, then user have to update the status to this module Once the supplier respond the claim, then user have to update the status to this module

20. Supplier Claim Summary

21. Supplier PMR

22. Claim Report

23. PMR Email Configuration

24. Supplier Claim Qlikview Report

26. SPC/QR All the target, lower spec and upper spec limits will be set in the master spec for all the tests. All the target, lower spec and upper spec limits will be set in the master spec for all the tests. When user key in the test result and any test page, the system will identify the result and show * when the result fails. When user key in the test result and any test page, the system will identify the result and show * when the result fails. From the Overview and Laminating page user can easily identify whether the results are pass/fail. It has a good traffic light identification. From the Overview and Laminating page user can easily identify whether the results are pass/fail. It has a good traffic light identification.

27. SPC/QR (Contd…) Each test result entry page have a graphical representation of last 20 test results, which will help the managers to check the status of the test. Each test result entry page have a graphical representation of last 20 test results, which will help the managers to check the status of the test. QR will be generated from the Laminating page. The system will automatically take only the pass result from each test and show in the QR. QR will be generated from the Laminating page. The system will automatically take only the pass result from each test and show in the QR. QR will be published to the customer by using the overview page. QR will be published to the customer by using the overview page. Marketing Team over various countries can view the QR from the Customer View menu. Marketing Team over various countries can view the QR from the Customer View menu.

28. SPC/QR

29. Master Spec

30. Master Spec - Detail

31. SPC OVERVIEW

32. SPC - RCS

33. SPC – RCS – Test data Entry

34. SPC - Laminating

35. Quality Report

36. Customer View

37. SPC/QR – Qlikview Report

38. SPC/QR Qlikview - RCS

39. Reference Singapore Tetra Pak Singapore Tetra Pak Mr. Soo Kee Tan (sookee.tan@tetrapak.com) Mr. Soo Kee Tan (sookee.tan@tetrapak.com)sookee.tan@tetrapak.com Mr. Duncan Kwek (duncan.kwek@tetrapak.com) Mr. Duncan Kwek (duncan.kwek@tetrapak.com)duncan.kwek@tetrapak.com Mr. Kelvin Chong (Kelvin.chong@tetrapak.com) Mr. Kelvin Chong (Kelvin.chong@tetrapak.com)Kelvin.chong@tetrapak.com Mr. Kelvin Tan (kelvin.tan@tetrapak.com) Mr. Kelvin Tan (kelvin.tan@tetrapak.com)kelvin.tan@tetrapak.com Mr. Henry Chun (Henry.Chua@tetrapak.com) Mr. Henry Chun (Henry.Chua@tetrapak.com)Henry.Chua@tetrapak.com Mr. Edward Goh (Edward.goh@tetrapak.com) Mr. Edward Goh (Edward.goh@tetrapak.com)Edward.goh@tetrapak.com

40. Thanks Your valuable feedback are most welcome!!!. If you have queries/concern, feel free to contact MicroTech Solutions, Singapore. Ph: (65) 6444 9239 Fax: (65) 6234 4645 Email: feedback@microtechsolutions.com.sg