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B Y L ARRY C HONKO, P H.D. T HE U NIVERSITY OF T EXAS AT A RLINGTON The Decision Making Process presents
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The Decision Making Process Problem Recognition and Information Gathering Identify Alternative Courses of Action Evaluate Alternative Courses of Action Estimate Probabilities Calculate the Expected Values and Make a Decision Justify the Course of Action Chosen
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The Decision Making Process Key Questions Concerning Decision Making When Ethics Are In Play Which alternative respects the rights and dignity of the stakeholders and can be universally applied? Which alternative will produce the most good and the least harm? Do any of the alternatives violate a conventional moral rule? Which alternative can you personally live with?
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The Decision Making Process Additional Thoughts Focus on consequences that have a high probability of occurring The greatest good for the greatest number of people Think broadly Consider importance of stakeholders
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The Decision Making Process What Is Your Ethics Confidence? Have I/we thought broadly about the ethical issues associated with the decision I/we have made? Have I involved those who might have some right to input or involvement in the decision I/we have made? Does my/our decision respect the rights and dignity of stakeholders? (which?) Does this decision product the most good and the least harm to stakeholders? (which?) Does the decision I/we have made uphold moral rules by which I/we live? Can I/we live with this decision in the long-run? Does the decision I/we have made allow for growth in my/our character?
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The Decision Making Process BIASES Obedience to Authority Social Proof False Consensus Effect Over-Optimism Overconfidence Self-Serving Bias Framing BIASES Process Sunk Costs The Tangible and the Abstract Time-Delay Traps Loss Aversion
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