1. Ethics Dr. Jeanette Kersten, EdD

2. Ethics Doing what is right in every circumstance Business ethics – Standard that guide acceptable behavior Common unethical behaviors – Lying – Falisfying information – Conflict of interest – Stealing – Violation of company policies

3. What is Right? Right vs. Wrong “No one will know if I do not pay taxes on this under-the-table income, so I can save myself quite a bit of money.” Right vs. Right Selecting the best option ▫Truth vs. Loyalty ▫Individual vs. Community ▫Short-Term vs. Long-Term ▫Justice vs. Mercy

4. Ethical Self Assessment  Is it legal?  Does it comply with our rules and guidelines?  Business conduct rules  Is it aligned with our organizational values?  Corporate governance  Will I be comfortable and guilt-free if I do it?

5. Ethical Self Assessment… Does it match our stated commitments and guarantees? Would I do it to my family and friends? Would I be okay with someone doing it to me? Would the most ethical person I know do it?

6. Common HR Dilemmas Employee references Safety hazards Financial results ▫Countrywide Mortgage Confidentiality of information Truth in claims, data, and recommendations ▫Enron, Tyco, etc ▫MMR testing and autism Balancing organizational and individual needs and interests ▫Ponzi schemes

7. Ethical Principles Know what you believe. ▫Clearly think through what is legally and morally right and wrong. Understand why you believe what you believe. Develop your ability to influence. ▫Offer creative solutions to difficult situations. Be able to walk away if your ethical standards are jeopardized.

8. Ethics in organizations Establish a climate of integrity Build ethical infrastructure Set ethical and socially responsible expectations ▫“Stakeholder health vs Stockholder wealth” Address confidentiality & privacy ▫Ethics Hotline ▫Ethics training Instill ethical decision making processes ▫Peer review boards ▫Ethics committees ▫Ombudsman

9. Ethics in organizations Awareness of technology in organizations Awareness of global and diverse cultures ▫Business Continuity Plans ▫Country Laws ▫Training programs that think, lead, and act globally with ethical frameworks Philanthropy Volunteerism ▫Service Dialogue

10. Ethics Training Programs Senior management takes an active role Employees are educated about the importance of values – in addition to laws and rules – to inspire principled behavior. The program encourages active participation. The program is relevant to actual "real world" scenarios that employees encounter. Learning is applied to on the job experiences ▫reinforcing the ethics training program and course content ▫specific

11. Ethics Training Programs Should include examples of behaviors that are similar to participants Instructors should review and positively reinforce behaviors Participants should learn to assess and manage their experiences and stressors ▫Self awareness and assessment ▫Self regulation Codes of conduct should be an integral part of the training