1. Group and Team Dynamics

2. Chapter Overview Group and Team Dynamics Building Mutual Respect
3. Establishing a Common Vision
Chapter 5, Lesson 1

3. Lesson Overview How can you work as a team?
What are characteristics of effective teams?
What are the four stages of team development?
How can you run an effective meeting?
Chapter 5, Lesson 1

4. Think of a time when you’ve been a member of a team or group.
Quick Write
Think of a time when you’ve been a member of a team or group.
What were the group’s goals? Write down the steps the team or group went through to accomplish its goals.
Were there any conflicts among group members? What obstacles did the group need to overcome to be effective?
Chapter 5, Lesson 1

5. Working as a Team
You might know of a sports team that has no stars, but that team wins game after game. Why?
One reason is that the players and coaches work together harmoniously
They put the team first
Chapter 5, Lesson 1
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6. Working as a Team What exactly is a team?
It’s a collection of individuals who are identified by others and by themselves as a group and who work together to accomplish a common goal
Each member’s conduct affects the actions of all the other team members
Chapter 5, Lesson 1

7. Team Dynamics
Team dynamics, or interactions, are complex because each member must direct his or her unique talents toward achieving a shared goal
A team’s leader or coach has a major influence on team dynamics
One of the team leader’s most important tasks is preventing distractions from interfering with the team’s work
Chapter 5, Lesson 1

8. Effective Teams
Every successful team or group has five common characteristics:
Goals
Rules
Roles
Communication
Participation
Chapter 5, Lesson 1
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9. Goals A goal is a team’s target or objective
It gives team members a sense of purpose or focus
When you know your target, you have a much better chance of hitting it
The goal should be specific and measurable
Chapter 5, Lesson 1

10. Rules Teams frequently rely on structure and rules
A rule is a guideline for membership, conduct, or performance
In some cases, a group makes its own rules
In other cases, the group must follow external rules that govern it and other competing teams
Chapter 5, Lesson 1

11. Roles
One of the advantages of teamwork is specialization—team members have different roles
A role is the specific job or task assigned to a team member
Roles can shift; they need not be permanent
But at any given time, each team member must know what his or her role is
Chapter 5, Lesson 1

12. Communication
Good communication is critical to effective team performance
Communication should be objective, honest, and focused on the team goal, rather than on personal matters
Chapter 5, Lesson 1

13. Communication
Team leaders have particularly important roles in communication
Good leaders know the value of positive feedback
But a good leader also knows how to offer constructive criticism in a way that encourages performance improvement
Chapter 5, Lesson 1

14. Participation
Team members typically focus on performance and collective improvement
To do this, members need to be interactive
Participation is balanced
Each member’s actions complement, or round out, those of the other members
Members build on each other’s strengths and make up for any weaknesses
Chapter 5, Lesson 1

15. Effective Teams Work together to reach team goals
Execute tasks thoroughly
Meet or exceed the standard
Thrive on challenges
Learn from experiences
Take pride in individual and shared accomplishments
Strive for continued improvement
Chapter 5, Lesson 1

16. Stages of Team Development
It takes work to mold a good team—it doesn’t just happen naturally
Conflict and resistance are natural during the early phases of a team’s development
Strong leadership at each stage can help minimize conflict and reduce resistance
Trust and commitment are also important to a team’s development
Chapter 5, Lesson 1

17. Stages of Team Development
Four stages, according to Tuckman’s model:
orming
torming
erforming
Chapter 5, Lesson 1
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18. Forming Stage
The period when team members meet and begin to create relationships among themselves and with their leader
At this stage, team members defer decisions to their leader
Chapter 5, Lesson 1
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19. Forming Stage Members have limited commitment to the team
Members are concerned about what’s going to happen in the future
They have not yet developed a high degree of trust
They focus on the task at hand rather than on long-term goals or results
Chapter 5, Lesson 1

20. Storming Stage
A period during which personalities begin to clash as members try to overcome their natural tendency to focus on their own needs
During this phase, communication may be unproductive, or even damaging
Chapter 5, Lesson 1

21. Storming Stage
Some members may be unwilling to accept group rules or norms
Some may confront each other or the leader
They are still unwilling to fully trust one another
Chapter 5, Lesson 1
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22. Norming Stage The team begins to work together as a whole
As a result of their leader’s patience, guidance, and role modeling, team members begin to see the advantages of teamwork
Trust grows as members share more and more experiences, training, and activities
Chapter 5, Lesson 1

23. Norming Stage
Team members give each other feedback and share thoughts and ideas
Team standards develop, and the team develops a shared work ethic
Team members begin to support one another, and individual differences become less divisive
A team spirit begins to emerge
Chapter 5, Lesson 1

24. Performing Stage The stage at which the team works at its best
You’ve heard the expression, “The whole is greater than the sum of the parts”
That’s a perfect description of an effective team
Chapter 5, Lesson 1

25. Performing Stage The team’s vision, roles, and processes are clear
Communication is open
Chapter 5, Lesson 1
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26. Performing Stage Members feel free to share their own views
They have a high degree of trust in their leader and each other
The focus is on continuing to improve performance rather than simply on completing a task
Chapter 5, Lesson 1

27. Performing Stage Team members are thinking about long-term goals
They make up for gaps in each other’s skills and knowledge, and they help each other learn
Chapter 5, Lesson 1

28. Running an Effective Meeting
Good meetings are an important team-building tool
Poorly run meetings waste everyone’s time
Chapter 5, Lesson 1
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29. Running an Effective Meeting
A few key points to consider:
Decide if a meeting is appropriate
Define your purpose
Decide whom to invite
Decide when and where the meeting should occur
Plan how you’ll record information
Send out an agenda
Start on time and follow the agenda
Chapter 5, Lesson 1

30. Running an Effective Meeting
Remember, meetings can be canceled
Before you take your team members away from their other activities, ask yourself if the team really needs to meet
You might get feedback that indicates an will do the job just as well
If you find that the key decision makers can’t be there, reschedule the meeting
Chapter 5, Lesson 1

31. Review
A team is a collection of individuals who are identified as a group and who work together to accomplish a common goal
Each member’s conduct affects the actions of all the other team members
Every successful team or group has five common characteristics: goals, rules, roles, communication, and participation
Chapter 5, Lesson 1

32. Review
A goal is a team’s target or objective; it gives team members a sense of purpose or focus
A rule is a guideline for membership, conduct, or performance
A role is the specific job or task assigned to a team member
Good communication is critical to effective team performance
With participation, team members typically focus on performance and collective improvement
Chapter 5, Lesson 1

33. Review There are four stages of team development:
Forming: team members begin to create relationships among themselves and their leader
Storming: personalities begin to clash as members try to overcome tendency to focus on own needs
Norming: team begins to work together as whole
Performing: team works at its best
Good meetings are an important team-building tool; poorly run meetings waste everyone’s time
Chapter 5, Lesson 1

34. Summary How can you work as a team?
What are characteristics of effective teams?
What are the four stages of team development?
How can you run an effective meeting?
Chapter 5, Lesson 1

35. Next Done—group and team dynamics
Next—we’ll learn about building mutual respect
Chapter 5, Lesson 1
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