1. Chris Luty Director Joanne Robb Operations Manager Kate Gough Accredited Awards Manager Sue Baker 14-19 Team Manager Louise Tomkins Finance & Contracts Manager Lisa Calder ER Contract Manager Sarah Stanworth ER Contract Manager Venetia Hardiman Business Development & TAW Manager Lesley Jackson KSG Contract Manager Adele Hurley Audit & Claims Manager Lyn Whitehouse PA to Director & Ops Manager Management Team April 2013

2. Claims Team Adele Hurley Audit & Claims Manager Jevon Davies Lead Claims Administrator Sue Stevens ER Administrator Andy Jones ER Administrator Pauline Walker-Shelton Review & Loans Co-ordinator Sebastian Hesom Claims Team Apprentice

3. 14-19 & KSG Team Sue Baker 14 – 19 Manager Lesley Jackson KSG Contract Manager Iain Cole KSG Pastoral Support Mike Smith KSG Pastoral Support Jemma Bimson Contracts Officer

4. Information, Advice & Guidance Team Jo Robb Operations Manager Emma McTaggart ER IAG Officer Iain Cole ER IAG Officer Mike Smith KSG Officer

5. Accredited Awards Team Kate Gough Learning & Development Manager Lyn Whitehouse Awards & Accreditation Administrator Sam Wood General Administrator Mark Bass Freelance Assessor Jane Bonehill Freelance Assessor Jo Dunn Freelance Assessor Yvonne Peers Freelance Assessor Steve Putnam Freelance Assessor Iain Cole Assessor Emma McTaggart Assessor

6. The Apprenticeship Works Venetia Hardiman Agency Manager Debbie Adams Apprentice Broker Steve Burnet Apprentice Broker Lucie Bonehill Apprentice Administrator Emma McTaggart Unemployed Support Iain Cole IAG Officer

7. Finance Team Louise Tomkins Finance & Contracts Manager Nick Holland Finance Officer