1. Client Logo 1© The Delos Partnership 2006 January 2006 LEAN ENTERPRISE Implementation Workshop

2. Client Logo 2© The Delos Partnership 2006 January 2006 How will we proceed ? Day one :Team building and actual physical flow- mapping. Day two :Information flow-mapping, existing issues identification and documentation, flow techniques teaching, target flow design. Day three :Target flow presentation to sponsor, operational solution design for target flow and test. Intersession Day four :Performance measurement, change modelling, project execution structure design. Day five :Project planning, action plans, costs and benefits, return on investment, final presentation to sponsor.

3. Client Logo 3© The Delos Partnership 2006 January 2006 OBJECTIVE DAY 3 To achieve target flow rough design. To present target flow to sponsors. To integrate sponsors remarks. To detail and test target flow. To learn how to structure performance measurement. To develop project dashboard.

4. Client Logo 4© The Delos Partnership 2006 January 2006 PROGRAM DAY 3 Presenting and Analysing proposed target flow. Meeting with sponsors for presentation and critique. Lunch. Sponsors remarks integration. Target flow redesign integrating sponsors remarks. Target flow test.

5. Client Logo 5© The Delos Partnership 2006 January 2006 Design your new process to reach your objectives Physical flow. Information (support) flow. People: aptitudes, abilities and attitudes. Technologies & tools.

6. Client Logo 6© The Delos Partnership 2006 January 2006 Design your new process to reach your objectives 1h30Physical flow mapping. 3/4hInternal presentation. 3/4hSynthesis.

7. Client Logo 7© The Delos Partnership 2006 January 2006 New process proposal Group 1 Physical flow. Information (support) flow. People: aptitudes, abilities and attitudes. Technologies & tools. Questions and answers Group 2 Physical flow. Information (support) flow. People: aptitudes, abilities and attitudes. Technologies & tools. Questions and answers

8. Client Logo 8© The Delos Partnership 2006 January 2006 Design your new process to reach your objectives 1h30Physical flow mapping. 3/4hInternal presentation. 3/4hSynthesis.

9. Client Logo 9© The Delos Partnership 2006 January 2006 PROGRAM DAY 3 Presenting and Analysing proposed target flow. Meeting with sponsors for presentation and critique. Lunch. Sponsors remarks integration. Target flow redesign integrating sponsors remarks. Target flow test.

10. Client Logo 10© The Delos Partnership 2006 January 2006 Meetings preparation Preparation: The HEAT must reach a consensus on presentation content. Documents prepared. Answers to questions prepared. Time: You have one hour to prepare.

11. Client Logo 11© The Delos Partnership 2006 January 2006 Meetings preparation Roles SubjectWho Introduction- DELOS consultant Meetings agenda- Teams rules- Team- mission- Roles- Actual process- Lead-time- VA / NVA- Objectives- Target process- Physical flows- Information flows- People and attitudes- Technology- Questions and Comments- DELOS consultant

12. Client Logo 12© The Delos Partnership 2006 January 2006 Presentation to sponsors 1 hour

13. Client Logo 13© The Delos Partnership 2006 January 2006 Questions and comments How will we: ? -

14. Client Logo 14© The Delos Partnership 2006 January 2006 PRESENTATIONs CONCLUSION GO/noGO SPONSORS

15. Client Logo 15© The Delos Partnership 2006 January 2006 PROGRAM DAY 3 Presenting and Analysing proposed target flow. Meeting with sponsors for presentation and critique. Lunch. Sponsors remarks integration. Target flow redesign integrating sponsors remarks. Target flow test.

16. Client Logo 16© The Delos Partnership 2006 January 2006 Remarks integration What should we change to our solution in order to incorporate Sponsors remarks? One hour.

17. Client Logo 17© The Delos Partnership 2006 January 2006 Test du flux cible Reconstruisez le nouveau processus : En tenant compte des remarques du sponsor En utilisant vos acquis en matière de cartographie des flux En vérifiant par rapport aux dysfonctionnements documentés lors de lintersession. Cartographie : 1h Test : 2h

18. Client Logo 18© The Delos Partnership 2006 January 2006

19. Client Logo 19© The Delos Partnership 2006 January 2006 ANALYSE DES SUJETS À TRAITER Plan d'actions ------------------

20. Client Logo 20© The Delos Partnership 2006 January 2006 PROGRAMME 3 ème JOUR Synthèse des travaux dintersession : Identifier les problèmes Présenter et analyser les nouveaux processus proposés Réunion avec les sponsors pour présentation et critique. Déjeuner Intégrer les remarques des sponsors. Redessiner le nouveau processus en tenant compte des commentaires. Intégrer les solutions proposées et construire une proposition opérationnelle. La tester

21. Client Logo 21© The Delos Partnership 2006 January 2006 Test du flux cible Reconstruisez le nouveau processus : En tenant compte des remarques du sponsor En utilisant vos acquis en matière de cartographie des flux En vérifiant par rapport aux dysfonctionnements documentés lors de lintersession. Cartographie : 1h Test : 2h

22. Client Logo 22© The Delos Partnership 2006 January 2006 VALIDATION Will we achieve our targets with this new flow?

23. Client Logo 23© The Delos Partnership 2006 January 2006 Conclusion Your feeling Program for next session

24. Client Logo 24© The Delos Partnership 2006 January 2006 How will we proceed ? Day one :Team building and actual physical flow- mapping. Day two :Information flow-mapping, existing issues identification and documentation, flow techniques teaching, target flow design. Day three :Target flow presentation to sponsor, operational solution design for target flow and test. Intersession Day four :Performance measurement, change modelling, project execution structure design. Day five :Project planning, action plans, costs and benefits, return on investment, final presentation to sponsor.

25. Client Logo 25© The Delos Partnership 2006 January 2006 Intersession Your Mission, if you accept it : Look at actual flows with new eyes Physical Flow Information Flow Imagine and visualize new flows invented by both teams Identify problems Location Nature, and deep roots Data : frequency, costs, …

26. Client Logo 26© The Delos Partnership 2006 January 2006 Bonne route à votre équipe sur la voie du changement Prochaine session : 28, 29 & 30 septembre