1. CPS Certification Recertification Issues Michigan Traffic Safety Summit February 28, 2006

2. Overview Course Administration Student Registration Course Changes (cancellation, substitution, rescheduling) Retake Course

3. Overview Recertification Process Certification Renewal Course Technician Proxy Online Services Exam Process

4. Course Administration Must have authorization to schedule course Authorized course administrators include: Certified Instructors, State CPS Coordinators, and Safe Kids Coalition Coordinators If you would like to set-up a course, you must submit a Course Administrator Application (Found on the Web site Resources->Forms) Resources->Forms

5. Public Course Steps A public course is open to all individuals 1.Student must reserve spot & submit payment for course 2.When payment is accepted, the reservation automatically becomes a registration 3.Student will receive notification via email

6. Controlled Course Steps A controlled course is open only to individuals approved by the lead instructor. 1.Student must reserve spot in course 2.Lead Instructor must approve/deny reservation

7. Controlled Course Steps 3.If approved, student has 10 days to submit payment 4.When payment is accepted, reservation becomes registration 5.Student will receive notification via email

8. Payment by Purchase Order 1.Student must reserve spot in course 2.Student must print out registration form, which is filled-in except for the payment information 3.In controlled course, student needs approval from lead instructor before form will print 4.Registration form and purchase order must be received by the NY Office within 10 days

9. Substitution Policy Registration may be transferred from student to student Substitute must have SK log-in & password Registered student must have the substitute’s SK ID to make the change Once a substitute is registered, a refund will not be issued for any reason

10. Taking a Different Course Student may reschedule online to any future public course with no penalty No limit to number of times a student can reschedule

11. Refund Policy Refund is processed by cancellation date; 10 or more calendar days before the course starting date = refund minus a $10 cancellation fee 9 to 1 calendar days before the course starting date = refund minus a $30 late cancellation fee Cancellations on the first day of class = no refund

12. Retake Course (Retest) Technician candidates who fail the written exam but pass the hands-on skills testing and attend the car seat check are eligible for this course at no charge Retests must be returned for scoring no later than 90 days after student receives notification of their original test score

13. Recertification Process Log-In Choose “Seat Check Activity” Choose “Add/Review” (under Action) for the seat completed Enter date of activity Enter instructor number (look-up option is available) Email will be sent to instructor. If instructor does not approve within 14 days, activity will automatically be approved.

14. Recertification Process Upon instructor approval, technician will receive email notification Upon completion/approval of all seat check activity, technician may register for recertification exam When payment is received/verified, a test password will be issued via email & snail mail

15. Recertification Process Click here to recertify Button appears when you are eligible.

16. Certification Renewal Course (CRC) One-day course For formerly certified technicians whose certification has expired Must have maintained CPS knowledge and hands-on skills

17. Certification Renewal Course (CRC) Alternative to retaking the certification course Not intended to be a shortened version of the certification course

18. Certification Renewal Course (CRC) After successful completion of the course, student will be sent online testing info To complete the renewal process, student must pass the online exam

19. Certification Renewal Course (CRC) If student does not pass the hands-on portion or the on-line exam, student MUST retake the original certification course to become certified

20. Certification Renewal Course (CRC) Any previously certified technician may take the CRC one time $ 70 fee which includes: Student CRC Manual Online (recertification) exam 2 year certification

21. Technician Proxy Option Began April 11, 2005 Voluntary option for instructors Qualified technician to act in instructor ’ s place Offered because check-offs by an instructor (preferred) are not always a feasible option Instructor makes final approval online Most Michigan instructors will not designate a proxy

22. Online Services Go to CPS Certification Home Page at www.safekids.org/certification www.safekids.org/certification Click “Online Services” on the right side Current Technician/Instructors must log-in If you do not know your log-in information, contact customer service at 1-877-366- 8154

23. CPS Certification Home Page

24. Online Services: Logging In

25. Online Services Technicians can: Add seat check activity Report/review recertification activities Find/register for a course View course registration history Update profile and contact information Change Password

26. Online Services Instructors - Everything a technician can do plus: Add a new course Manage courses Review/approve seat activity View instructor hours Change certification status to technician

27. Online Services: Action Items Instructors Techs/Instr. Everyone Instructors Techs/Instructors Everyone

28. Exam Process Once student registers for the exam, they have 30 days to complete it 30-day period starts when exam password is issued, NOT when exam was started

29. Exam Process Student may log-in & out as many times as they need to while taking the exam Student may “mark” questions to review before test submission

30. Exam Process If test is not completed within 30 days, it will be scored based on completed answers If failing score is received, student may retake the test for a $20.00 fee. This may be done ONE TIME only.

31. Certification Info www.safekids.org/certification As you use the new system, email specific suggestions for improvement to kchausmer@safekids.org

32. Safe Kids Contact Info Safe Kids Worldwide CPS Certification 1301 Pennsylvania Ave., NW Suite 1000 Washington, DC 20004 Phone: 202-662-0639 (direct line) 202-662-0600 (main line) 202-393-2072 (fax) Email: kchausmer@safekids.org