1. A Case Study of Kiva.org The world’s first p2p microfinance website

2. O UR RESEARCH PROBLEM Web 2.0 and social networking practices are affecting the way people and institutions lend, borrow and manage money.

3. O UR RESEARCH PROBLEM How do people judge microfinance lenders and applicants to determine who they support and to what degree? How do people judge microfinance lenders and applicants to determine who they support and to what degree? What implications does Web 2.0 have for philanthropic ventures? What implications does Web 2.0 have for philanthropic ventures?

4. From a sociopsychological perspective

5. From a cybernetic perspective

6. Q UESTIONS What is happening on the borrower’s side? What is happening on the borrower’s side? How do borrowers hear about Kiva?How do borrowers hear about Kiva? What do they actually see when they access the website?What do they actually see when they access the website? Do they have internet access and what do they know about the Kiva platform?Do they have internet access and what do they know about the Kiva platform? What is the relationship between MFIs and borrowers? What is the relationship between MFIs and borrowers?

7. Q UESTIONS Is Kiva more successful than traditional microfinance organizations? Is Kiva more successful than traditional microfinance organizations? How is success measured? How is success measured?

8. A N E THNOGRAPHIC S TUDY Kiva Fellows  How do they determine the credit worthiness of small MFIs and provide due-diligence to lenders using the Kiva platform? Borrowers  Ascertain their experience of the Kiva platform  How do they come to associate themselves with a given MFI?

9. D ATA C OMPARISON Kiva 98% repayment rate Traditional MFIs? Broader credit market?

10. D ATA C OMPARISON What are Kiva’s measures for success?  Loan repayment vs. sustained business ventures  MFI’s reports of borrower behavior  How do different MFIs intermediate between the Kiva platform and borrowers?

11. T EXTUAL A NALYSIS KivaMySpace How are conventions employed in Kiva’s design?

12. T EXTUAL A NALYSIS Kiva Facebook How are conventions employed in Kiva’s design? eBay

13. T EXTUAL A NALYSIS KivaFacebook How are conventions employed in Kiva’s design?

14. Through the CCT lens

15. I NTERDISCIPLINARY A PPROACH Communication Platform and MFIsLenders and borrowers Culture First and third worldCredit worthiness Technology Web 2.0Philanthropy

16. We welcome your questions Join the CCT 505 lending group http://www.kiva.org/community/viewteam?team_id=1711 http://www.kiva.org/community/viewteam?team_id=1711