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Published byVirgil McBride Modified over 9 years ago
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Foundational Habits for Effective Human Resource Leadership
Inside Out Leadership Foundational Habits for Effective Human Resource Leadership
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Why do we start on the inside?
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Daniel Goldman – Emotional Intelligence Self Awareness
Emotional self-awareness Accurate self-assessment Self confidence
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Stephen Covey – Private Victory
Proactivity Begin with the end in mind First things first
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Peter Senge – Personal Mastery
Capacity for personal growth and learning Clarify what is important to us Continual learning helps to see current reality more clearly
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Roland Barth – Reflection
Reflecting in practice Reflecting on practice
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Warren Bennis You are your own best teacher
Accept responsibility, blame no one You can learn anything you want to learn True understanding comes from reflecting on own experience
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Profile
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EFFECTIVE HABITS Internalized principles and patterns of behavior
Knowledge (what to, why to) HABITS Skills (how to) Desire (want to) EFFECTIVE HABITS Internalized principles and patterns of behavior
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Seven Habits Foundational Principles: Effectiveness
DEPENDENCE Habit 1: Be Proactive PRIVATE VICTORY INDEPENDENCE PUBLIC INTERDEPENDENCE Habit 6: Synergize Habit 5: Habit 7: Sharpen the Saw Seek First to Understand Then to Be Understood Habit 4: Think Win-Win Habit 3: Put First Things First Foundational Principles: Effectiveness Emotional Bank Account Habit 2: Begin with the End in Mind
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Reflective on Effective
Effectiveness can be defined as… I feel effective when… I feel ineffective when… A person that I know who is effective is ________________. He/she is effective because… Pair share
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Foundational Principle 1
Effectiveness: How do you define effectiveness? Getting things done? Covey’s idea of effectiveness: Getting things done while maintaining your assets P/PC Your production is based on your production capacity
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P/PC Balance: The Principle of Effectiveness
Effectiveness is a balance of two things: Production The desired results produced (the golden eggs, or P) Production Capability Maintaining, preserving, and enhancing the resources that produce the desired results (the goose or PC)
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Your P/PC Balance Mental Physical Human Financial Spiritual
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What have you sacrificed in order to work towards your degree/certification?
What assets have been impacted and in what way?
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Stephen Covey
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Human (Social/Emotional)
Dimensions of Renewal Physical Human (Social/Emotional) Mental Spiritual
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Human (Social/Emotional)
Dimensions of Renewal Physical Relationships Build New Friendship Service Making Deposits in the Emotional Bank Accounts of others Human (Social/Emotional) Healthy Habits Stay Fit Build a Healthy Diet Use Positive Ways to Deal With Stress Get Proper Sleep/Rest Mental Learning Developing Skills Nurturing Talents Expanding Horizons Gaining Insights Producing (poetry, papers, pictures) Spiritual Meaning Making Inspiration Purpose Mission Vision
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Physical Healthy Habits Stay Fit Build a Healthy Diet
Use Positive Ways to Deal With Stress Get Proper Sleep/Rest
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Human (Social/Emotional)
Relationships Build New Friendships Service Making Deposits in the Emotional Bank Accounts of Others
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Mental Learning Developing Skills Nurturing Talents Expanding Horizons
Gaining Insights Producing (poetry, papers, pictures)
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Spiritual Meaning Making Inspiration Purpose Mission Vision
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1. What things have you experienced that have caused P/PC imbalances among staff?
2. What assets are important to preserve within a school? Why? 3. What can a school leader do to help maintain an appropriate P/PC balance in a school organization? 4. Is there a relationship between a school leader’s P/PC (or school leadership team) and the P/PC balance of a staff?
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Emotional Bank Account
The amount of trust we have in a relationship. Deposit increase trust. Withdrawals decrease trust.
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Each day we are… making deposits making withdrawals keeping the status quo When withdrawals exceed deposits then we have overdrawn the account.
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Stephen Covey
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Foundational Principle 2
Building trust: How do you build trust? Covey’s metaphor for building trust.... “emotional bank account” Personal bank accounts translate into organizational bank accounts
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Managerial - Empowerment
Interpersonal - Trust Organizational - Alignment Personal Trustworthiness
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Character and Competence
A person with high character exhibits integrity, maturity, and an Abundance Mentality. Competence A person with high competence has knowledge and ability in a given area. Trust Trustworthiness Character Competence
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What do good leaders do to build trust in their organization?
What are trust busters?
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Coaching Relationships
Trust Builders Trust Busters
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Coaching Relationships
Trust Busters Trust Builders Does not return calls or keep in touch. Is unpredictable or erratic. Chooses not to be open. Criticizes frequently. Is threatened or competitive with others. Is accessible and available. Behaves consistently. Shares experience when appropriate. Acts non-judgmentally. Shows respect for people.
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Coaching Relationships
Trust Builders Trust Busters Maintains confidentiality. Listens. Admits errors and mistakes. Shows interest in others. Is sensitive and aware of feelings of others. Divulges a confidence. Talks too much. Fails to disclose errors and mistakes. Demonstrates. Is task oriented and business-like.
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Coaching Relationships
Trust Builders Trust Busters Follows through. Continuously builds competence. Pays attention. Does not keep commitments. Appears to have nothing to learn. Needs attention. A need to fix others.
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Listening Traps Tuning out
Concentrating on the impression you are making Jumping to conclusions Interrupting
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Listening Traps Failing to make eye contact Showing disinterest
Rushing the conversation Getting ahead of the speaker
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Foundational Principle 2
Share a deposit that was made in your EMB that made a difference in your life.
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“We first make our habits, then our habits make us.”
- Stephen R. Covey
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Habit 1: Proactive Behavior
Proactive people use the margin of freedom to make choices that best apply their values. Their freedom to choose expands as they wisely use the space between stimulus and response.
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Viktor Frankl
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FREEDOM TO CHOOSE ACCORDING TO VALUES
Proactive Behavior Stimulus Response FREEDOM TO CHOOSE ACCORDING TO VALUES
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Reactive Behavior Stimulus Response
Reactive people allow outside influences (moods, feelings, or circumstances) to control their responses. Stimulus Response
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Proactive and Reactive Language
Here’s an idea If only There’s nothing I can do I choose to go Forget about it I have to go Let’s explain some alternatives I can I have to do this
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“Nothing can make you feel inferior without your consent.”
“It’s not what people do to us that hurts us. In the most fundamental sense it is our chosen response to what they do to us that hurts us.” - Stephen R. Covey “Nothing can make you feel inferior without your consent.” - Eleanor Roosevelt
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Theories of Determinism
Reactive people blame their attitude and behavior on things they think they cannot control. They respond to stimulus, often attributing their behavior to three determinants: Genetic- traits we inherited Psychic- our upbringing Environmental- our surroundings
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The Four Human Endowments
Self-Awareness Examining thoughts, moods, and behaviors Imagination Visualizing beyond experience and present reality Proactive people exercise four endowments. Independent Will Acting independent of external influence Conscience Understanding right and wrong, and following personal integrity
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Describe a time you used one or more of the Four Human Endowments
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Focusing on the Circle of Influence
A person’s Circle of Influence includes those things he or she can affect directly. Circle of Concern A person’s Circle of Concern comprises all matters about which he or she cares. Circle of Concern Circle of Influence
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“You can choose your actions, but you cannot choose the consequences
“You can choose your actions, but you cannot choose the consequences. They are governed by natural laws or principles.” -Stephen R. Covey
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Stephen Covey
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Habit 2: The End in Mind Mental creation precedes physical creation
Personal Mission Statement is a vehicle to guide us to what we want to have, do and be.
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Habit 2: The End in Mind Example: My Mission
To live my life ever aware that who I am is as much what others see as it is what I believe. To live my life without excessive indulgences, aware that my mind and my body are my true assets. To love my family with many indulgences, aware that they are my only treasures. To deal with others with honesty and integrity, tolerance and compassion, evenness and consideration. To dedicate my remaining years to helping others find purpose in their lives, ensuring that my influence on others is consistent with my values and principles. To teach others that which I believe to be right in both the personal and professional stream, yet never presume that my way is the only way. To live my life on purpose and with purpose and use up all my potential. Example:
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Habit 3: First Things First
“Those things which matter most must never be at the mercy of those things that matter least.” - Wolfgang von Goethe
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Stephen Covey
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Time Management Matrix
URGENT NOT URGENT I Crises Pressing problems Deadline-driven projects, meetings, preparations II Preparation Prevention Values clarification Planning Relationship building True re-creation Empowerment Trivia, busywork Some telephone calls Time wasters “Escape” activities Irrelevant mail Excessive TV IV Interruptions, some telephone calls Some mail, some reports Some meetings Many proximate, pressing matters Many popular activities III The best use of our time focuses on the quadrants that emphasize importance (Quadrants I and II). Building relationships, planning, and preparation are all Quadrant II, PC activities. IMPORTANT NOT IMPORTANT
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