1. Marjan Miloshevic Danijela Miloshevic Technical Faculty Čačak - University of Kragujevac, Čačak, Serbia {marjan, danijela}@tfc.kg.ac.rs Suzana Loshkovska Faculty of Computer Science and Engineering Skopje, Macedonia suzana.loshkovska@finki.ukim.mk

2.  Quality of E-learning  Certification approaches and quality schemes  DL@WEB – BADEN  Epprobate o Aim, objectives o Procedure o Self-assessment document o Evaluation  Conclusion 2http://www.badennet.org

3. E-Learning Formal educati on NON FORMAL EDUCATI ON LLL 3http://www.badennet.org

4. The standard quality assurance (QA) procedures are not sufficient QA in e-learning is generally not a priority issue, even for QA agencies Numerous international projects were conducted to form a comprehensive, yet usable framework for quality assurance of learning. Specialized organizations have developed their own benchmarking procedures and tools and established labels as brands 4http://www.badennet.org

5.  There are several definitions of quality of e- learning, and each depends on its scope, objectives, focus and the methodology of the quality approach.  In this context, quality of e-learning is related to all: processes, products and services for learning, education and training supported by the use of information and communication technologies 5http://www.badennet.org

6.  We need ◦ an unified label  We have... ◦ Language issues ◦ Cultural differences ◦ Law issues 6http://www.badennet.org

7. 7 Label nameLevelReview processTypeReviewers UNIQUeUniversities Publicly documented, on site Quality markInternal E-xcellence University program Publicly documented; on- line and on-site (optionally) BenchmarkInternal ECBCheck University program Documents and accompanying web-site are in construction phase Quality MarkInternal SEVAQ+ Universities, Vocational studies Supporting documents and web-site are are available; on-line Self- evaluation tool Stakeholders (teachers, students,...) Procert Courseware for IT specialists Documents are not publicly available BenchmarkN/A epprobate General courseware Quality grid is public; review conducted on-line Quality Mark Internal and external http://www.badennet.org

8.  BAlkan Distance Education Network  Formed as result of DL@Web Tempus Project  BASIC GOALS: ◦ Affirmation and use of professional knowledge via e- learning and distance education ◦ Tuning into The European Higher Education Area (EHEA) ◦ Development of informatics society in the region 8http://www.badennet.org

9. 9 FULL TITLE: ENHANCING THE QUALITY OF DISTANCE LEARNING AT WESTERN BALKAN HIGHER EDUCATION INSTITUTIONS http://www.dlweb.kg.ac.rs

10.  Modernization of education by promoting regional and international cooperation  Raising the level of pedagogical and technical knowledge  Raising social awareness about the significance of e- learning and distance learning  Fostering and cherishing research spirit in the field… 10http://www.badennet.org

11.  Education through professional and research seminars and summer schools  Organization of professional lectures, trainings, symposiums and conferences with topics about e- learning and distance education  Promotion of distance learning through cooperation and participation on manifestations of domestic, regional and international importance  Participation in realization of projects at national, regional and international level  Promoting and placing of innovative and creative professional and research solutions 11http://www.badennet.org

12.  Carrying out commercially readymade solutions, individual courses or moderation services  Publishing activity from the primary and related fields  Creating and continual improvement of electronic knowledge basis from the fields of e- learning and distance education  Promotion of the lifelong learning concept  Creating and realizing accredited programs for professional training of the employed in education 12http://www.badennet.org

13.  epprobate (from the Latin 'approbare', to approve) is the first international quality label for eLearning courseware  The quality label is an initiative of three organisations: ◦ Learning Agency Network (LANETO) ◦ Agence Wallonne des Télécommunication (AWT) ◦ e-Learning Quality Service Center (eLQSC) 13http://www.badennet.org

14. 14http://www.badennet.org

15.  All kinds od courseware: ◦ Web based ◦ Mobile ◦ Blended ◦ Game based ◦ OER...  Educational institutions ◦ Universities, High Schools ◦ Non-formal education facilities  Individual courseware producers  Companies… 15http://www.badennet.org

16. Receive feedback and consultation Ensure compliance with state of the art quality measures Get international recognition for your courseware Increase the trust in your courseware 16http://www.badennet.org

17.  Since July 2012. BADEN is authorized to certify courseware at behalf of epprobate for Serbia, FYR Macedonia and Montenegro  BADEN has two certified head reviewers... 17http://www.badennet.org

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19.  Producers contact national partner (BADEN for Serbia, FYRM, Montenegro)  First step is self-assessment http://review.epprobate.comhttp://review.epprobate.com  Review is conducted by a 4 member TEAM, coordinated by head reviewer  Target group is represented by one team member  The review process is done using the epprobate quality grid 19http://www.badennet.org

20.  The team decision is built on a concensus  There is intensive communication between producer and the team  International awarding committee is responsible for the final decision about the awarding of the epprobate label 20http://www.badennet.org

21.  Review is not just a “tick list”!  The feedback to the courseware provider is more important than simply a decision about the label http://www.badennet.org21

22.  Criteria are organized into four main sections of the quality grid: ◦ Course design (Provision of course information, learning objectives; Constructive alignment) ◦ Learning design (Learner Needs; Personalisation; Instructional strategies) ◦ Media design (Media Integration; Interface; Interoperability and technological standards) ◦ Content (Accuracy and values of content; Intellectual property rights; Legal compliance) 22http://www.badennet.org

23. 23 For each topic the producer fills information in the following table Example http://www.badennet.org

24. 24 For each topic, each reviewer fills information in the following table There is no intention for any single criterion to be essential, but a courseware supplier in their self assessment document indicates to what extent they meet a specific criteria. To every characteristic is assigned a mark: A - Exceeds the requirements of the criterion B - Meets the requirements of the criterion C - Meets some but not all of the requirements of the criterion D - Fails to meet the requirements of the criterion http://www.badennet.org

25. 25http://www.badennet.org

26.  There is a certain progress made in quality assurance in e-learning. ◦ The challenges remains to be faced with, such as internationalization and usage of objective and comprehensive – yet not too complex – methodology. 26http://www.badennet.org

27.  Epprobate is an initiative that tries to handle mentioned challenges ◦ It is an international label, which engages numerous national partners, ◦ it treats e-learning at the courseware level, making the QA available to different types of producers (universities, education agencies, companies) and ◦ it uses a methodology that compounds all vital criteria through a well defined procedure 27http://www.badennet.org

28.  http://epprobate.com http://epprobate.com  http://www.badennet.org http://www.badennet.org  http://www.dlweb.kg.ac.rs http://www.dlweb.kg.ac.rs http://www.badennet.org28

29.  Questions http://www.badennet.org29