1. HELLENIC REPUBLIC Ministry of Administrative Reform and e- Governance “EKDDA in a rapidly changing environment” Dr. Fani Komseli Deputy Secretary General/ Director of the Institute of Training 2014 DISPA Meeting Athens, 5 th – 6 th June 2014 N ATIONAL C ENTRE for P UBLIC A DMINISTRATION & L OCAL G OVERNMENT

2. Who we are I. Who we are II. Environment & Challenges III. Actions adopted within the organization IV. Actions adopted for the benefit of civil servants V. Perspectives 2

3.  The National Centre for Public Administration and Local Government (EKDDA) is the national strategic institution for the development of Human Resources of the Hellenic Public Sector  Founded in 1983  Public Entity supervised by the Minister of Administrative Reform and E-Governance 3

4. EKDDA’s STRUCTURE EKDDA National School of Public Administration & Local Government Institute of Training AdministrativeServices Documentation & Innovation Unit

5. Secretary General & 12-member Administrative Board Scientists/Experts in educational units Executives of Administrative units Teaching Staff that comes from EKDDA’s Registry of PA & Private Sector Experts 9-member Scientific Council 5

6. The improvement of the efficiency and effectiveness of the Public Sector through training, creation of highly qualified personnel, research and consulting. The upgrading of Public Administration’s human resources is succeeded through:  Staffing of the public sector with highly qualified civil servants,  Detection of training needs & training needs analysis,  Certified training,  Targeted training activities,  Innovation & Documentation for the public sector,  Support opengov.gr. 6

7. Greek Public Administration now is undergoing: Redesign Reform Reorganization & Workforce changes II. Environment

8. The most crucial issues originate from:  Economic Crisis,  Organizational changes within the Greek Public Sector,  Large number of civil servants under the mobility status. 8

9. 9 Challenges Public sector should have a flexible work environment responding to the needs of citizens, with civil servants capable to operate effectively with fewer resources. Sustainable development of the ability of the Institute to provide specialized services in public administration

10.   Mining the wealth that lies within the human resources of Greek public sector  Investing in people  Creating an effective and efficient public administration with high ethical and professional standards of governance Restoring the confidence of citizens in Greek public administration 10

11.  The increasing of demand for training, because of the administrative reform, the mobility, the new conditions created. (Demand comes from both individuals and institutions of the public sector)  New environment, changes & administrative reform is the ideal environment for the implementation of the mission of EKDDA  Thinking other ways for the delivery of training programs. 11

12. EKDDA’s human capital. EKDDA’s scientific and administrative staff possesses:  High level of expertise in several scientific fields,  Rich experience in designing, delivering & evaluating training programs,  Rich activity in research and knowledge of the Hellenic public sector. 12

13. EKDDA adapted in new conditions. So, in 2010 we:  Closed 11 regional units of the Institute of Training INEP ( There is only one Regional Institute of Training in Thessaloniki ). INEP cooperates since 2011 with the Departments of Education (Decentralized Administrations of Thessaly, Western Greece & Ionian Islands, Peloponnese, Epirus, Crete). At the same time EKDDA incorporated the Training School of the Ministry of Finance.  Closed down the National School of Local Government (established in 2004) 13

14.  Introduction of the so-called “Innovative Workshops” (5 were held in 2011 and concerned five important public policies which should be promoted fast)  In parallel with the usual procedure, EKDDA signs Memoranda of Cooperation with important public entities or Ministries on a bilateral basis in order to be even more effective dealing with these organizations.  Develops e-learning training programs.  Reduced its staff gradually. 14

15. 200920102011201220132014 # of personnel327270182172161154 Perc. Of Dif. (ref. year: 2009)0%-17%-33%-47%-49%-53% 15

16.  Digitization of the communication between EKDDA (mostly INEP) and civil servants,  Reduction of the administrative burden with the digitization of EKDDA’s certificates,  Electronic update both for individuals & departments of personnel  Redesign of the structure and functionality of EKDDA. 16

17. Digitization of (indicatively):  Application form  Evaluation form  Certification report  Request of Information 17

18. New Organizational Units Re engineering Our Processes in order to achieve the maximum efficiency 18

19. Short term and Long term Assessments of Educational Programs Detection of Educational Needs Design of Training Business plan & Educational Activities Implementation of Educational Programs LMS & ERP CRM & MIS 19

20. Management of Surveys Anonymous Personal Questionnaire e-Survey for Educational Needs Design of Educational Activities 20

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23. Design & Implementation of five training programs focused to reinforce:  Operational planning  Cooperation & Coordination  HR management  Training within the organizations  Reengineering of the services 23

24. Training Titles:  Business Plans  Building an Effective Team  Development of human resources  On the Job training  Trainers’ Training Redesign:  Management by Objectives  Reengineering Administrative Procedures  Negotiation Techniques  Training programs for the Directors 24

25. Redesign of the program “Trainers’ training in e-learning” Design of five e-learning training programs Draft of a Regulation concerning e-learning training programs Implementation of two e-learning training programs Facing the issues of the personnel under mobility status 25

26. Design & Implementation of three training programs targeted for civil servants under mobility status  Development of Personal Skills  Basic Principles of Administrative Action  e-Governance and Digital Services to Citizens Period of Implementation: Training programs: Participants: Period of Implementation: 11/11/2013 - 11/04/2014 Training programs: 106 Participants: 1.893 26

27. 27 RegionNumber of Tr. ProgramsAttica69 Central Macedonia 30 Thessaly3 Eastern Macedonia & Thrace 2 Epirus2 106

28.  Ready with our Projects till 2020  Top Management Programs following the new institutional framework  Design of training paths  Work more within the Public Services  Consultation to Public entities  Participation in EU co-funded projects 28

29. Ευχαριστώ πολύ! Vielen Dank! Suur aitäh! Muchas gracias! Grazzi ħafna! Köszönöm szépen! Велике спасибі! Dziękuję bardzo! Muito obrigado! Много благодаря! Mange tak! Grazie mille! Labai ačiū! Mulumesc mult! Tack så mycket! Merci beaucoup! Heel hartelijk bedankt! Paljon kiitoksia! Go raibh míle maith agat go mór! Děkuji moc! 2014 DISPA Meeting Athens, 5 th – 6 th June 2014 29