1. Presentation Developed By: U.S. Department of Housing and Urban Development Office of Community Planning and Development Introducing the HUD Outcome Measurement System Agency Name Program Date

2. Page 2 Topics Introduce the HUD Outcome Measurement Framework Provide overview of objectives, outcomes, indicators & data collection requirements for program Next steps for implementation

3. Presentation Developed By: U.S. Department of Housing and Urban Development Office of Community Planning and Development Overview of HUD Outcome Performance Measurement System

4. Page 4 What is Performance Measurement? Performance measurement is a program management tool. It is …… an organized process for gathering information to determine how well programs and activities are meeting established needs and goals. Connects activities and results to statutory/program goals May be used in program funding decisions Will be used to demonstrate program results to decision-makers & public

5. Page 5 Federal Performance Measurement Now a requirement for all Federal programs Government Performance Results Act of 1992 OMB’s Performance Assessment Rating Tool (PART) HUD Consolidated Plan programs –HOME, CDBG, ESG, HOPWA –ConPlan regulations amended 2/9/06; effective 3/13/06 –Applies to new ConPlans submitted after 3/13/06 –Applies to all (old and new) activities not completed by 10/1/06

6. Page 6 Development of HUD’s System HUD needed a tool to capture data on program outcomes from grantees Working Group formed including diverse group of grantees, HUD & OMB Goals: –Collect data on program outcomes that can be reported nationally (required consistent framework) –Minimize the reporting burden on grantees (augment IDIS data reporting)

7. Page 7 Highlights of the System Common performance measures that apply to all four programs Outcome measures are driven by local intent –Not required to change criteria or program focus Indicators use data commonly collected by grantees Data collected will enable HUD to “roll up” results to national level

8. Page 8 3 Key Components Objectives: statutory purpose  Creating Suitable Living Environments  Providing Decent Affordable Housing  Creating Economic Opportunities Outcomes: change or result you are seeking  Availability/Accessibility  Affordability  Sustainability Indicators: standardized data that measure results

9. Page 9 Linking Objectives & Outcomes – Outcome Statements Outcome 1: Availability/Accessibility Outcome 2: Affordability Outcome 3: Sustainability Accessibility for the purpose of creating Suitable Living Environments Accessibility for the purpose of providing Decent Affordable Housing Accessibility for the purpose of creating Economic Opportunities Affordability for the purpose of creating Suitable Living Environments Affordability for the purpose of providing Decent Affordable Housing Affordability for the purpose of creating Economic Opportunities Sustainability for the purpose of creating Suitable Living Environments Sustainability for the purpose of providing Decent Affordable Housing Sustainability for the purpose of creating Economic Opportunities Objective #1 Suitable Living Environment Objective #2 Decent Housing Objective #3 Economic Opportunity Outcome Statements SL-1SL-2SL-3 DH-1DH-2 DH-3 EO-1EO-2EO-3

10. Page 10 Indicators Common Indicators (4) –Generally apply to all activities –Grantees only report data items that are currently required Specific Indicators –18 indicators, many with several data items –Applicable indicators determined by type of activity –Only report on data items relevant to the specific activity performed

11. Page 11 Common Indicators Amount of money leveraged Number of persons, households, businesses, units or beds assisted Income levels of persons or households –30, 50, 60, or 80 percent of AMI (only levels currently required) Race, ethnicity, and disability data for activities that currently report these data

12. Page 12 Roles HUD’s Role –Use IDIS data to summarize program outcomes, performance & trends nationally –Respond to Congressional/other inquiries Role of State Grantees –Classify activities using the framework –Report outcome data to HUD Role of Local Recipients –Collect & report data to States on all ConPlan activities

13. Page 13 Applying the System to Activities For each activity that a grantee plans and funds: 1.Determine the goal of the activity based on local intent 2.Identify one objective and one outcome for each activity in Con Plan submissions (e.g., next Annual Action Plan) 3.Indicate the objective and outcome in IDIS when setting up an activity 4.Report on applicable indicators in IDIS/CAPER/PER

14. Presentation Developed By: U.S. Department of Housing and Urban Development Office of Community Planning and Development Implementing Performance Measures

15. Page 15 Key Changes to Implement PM Changes to: –Process for funding activities (application/selection) –Written agreements –Data collection & reporting Opportunities to participate/comment during ConPlan process

16. Page 16 Funding Activities Application/RFP changes: –(list) Who specifies the objective/outcome: state or local recipient? Will the outcome system affect selection criteria? –More points for more outcome? –Points for specific types of outcomes?

17. Page 17 Agreements Update to standard agreements to require collection and reporting of performance data: –Type of data to be reported –Timeframe for submission –Files to be kept May need to amend existing agreements for activities not completed by 10/1/06 to require similar collection & reporting

18. Page 18 Data Collection & Reporting Approach: –Integrated PM within existing data collection effort –Data collection/reporting as early as possible –Data reporting is a condition of performance Forms (as applicable): –Revised application –Project setup –Project completion –Other data collection forms

19. Presentation Developed By: U.S. Department of Housing and Urban Development Office of Community Planning and Development Sample Outcome, Objectives, Indicators

20. Page 20 The Steps When setting up any activity, first identify the purpose/intent of the activity Then.. –Select the appropriate objective AND –Select the appropriate outcome And identify relevant indicators Finally, collect & report the data

21. Presentation Developed By: U.S. Department of Housing and Urban Development Office of Community Planning and Development Housing Activities

22. Page 22 Select Objective Suitable Living Environment Decent Housing Economic Opportunity Choose one objective based on: –Type of activity –Funding source –Local program intent Selecting an Objective

23. Page 23 Determine Outcome Improved Availability/ Accessibility Improved Affordability Improved Sustainability Choose an outcome based on: –Purpose for the activity - Why did the grantee fund this activity? Select one outcome for the activity Selecting an Outcome

24. Page 24 Indicators/Data Grantees are required to report on the following information: –Total number of housing units completed –# units available for purchase only by HHs below 80% of AMI –# years affordability restrictions apply (if applicable) –# units meeting Energy Star standards –# units meeting Section 504 accessibility standards –# units occupied by HHs previously in subsidized housing Additional measures apply to units designated as affordable: –# occupied by elderly households –# designated for persons with HIV/AIDS –# designated for homeless households –# specifically designated for the chronically homeless

25. Presentation Developed By: U.S. Department of Housing and Urban Development Office of Community Planning and Development Economic Development Activities

26. Page 26 Select Objective Suitable Living Environment Decent Housing Economic Opportunity Suitable living environment: possible for activities that improve living environment in a geogr. area  Commercial revitalization in blighted business district Decent affordable housing: unlikely for ED Creating economic opportunities: most likely  Job creation/retention, incr. economic activity/opportunity Selecting an Objective

27. Page 27 Determine Outcome Improved Availability/ Accessibility Improved Affordability Improved Sustainability Availability/accessibility: activities that improve availability/accessibility of goods/services or jobs Affordability: make capital affordable to businesses Sustainability: activities that increase sustainability of a geographic area Selecting an Outcome

28. Page 28 Objectives, Outcomes & Outcome Statements Outcome 1: Availability/Accessibility Outcome 2: Affordability Outcome 3: Sustainability Enhance Suitable Living Environment thru Improved/New Accessibility to Jobs, Goods/Services Provide Economic Opportunity thru Improved/New Accessibility to Jobs Provide Economic Opportunity thru Improved/New Affordability (capital for businesses) Enhance Suitable Living Environment thru Improved Sustainability of Area (e.g. Business District) Provide Economic Opportunity through Improved Sustainability of Area Objective #1 Suitable Living Environment Objective #2 Decent Housing Objective #3 Economic Opportunity Outcome Statements

29. Page 29 Example: Jobs Data Reporting E.D. activities that use the LMI jobs national objective must report on: –For job creation:  Total # jobs created in the program year  # jobs with employer sponsored health care  #persons who were unemployed prior to taking job created  #jobs by EDA job classifications –For job retention:  Total # jobs retained in the program year  # jobs with employer sponsored health care  # jobs by EDA job classifications

30. Page 30 Changes to Jobs Data Collection Have been reporting on # jobs created or retained But have NOT been collecting information on: –Jobs with employer sponsored health care –Jobs filled by previously unemployed persons –Jobs by EDA categories Need to provide guidance to businesses, subrecipients & involved parties on the new reporting requirements

31. Page 31 Businesses Assisted Reporting Applies to the following E.D. activities:  Comm/ind improvements (IDIS Matrix Codes 17A-D)  Rehab of comm/ind buildings (IDIS Matrix Code 14E)  Direct assistance to companies (Matrix Codes 18A-C) If one of the previously listed activities, collect:  Total # businesses assisted  # new businesses assisted  # existing businesses assisted (expanding/relocating)  # businesses with façade or business building rehab  # businesses providing goods/services meeting needs of area  DUNS no. for each business assisted

32. Presentation Developed By: U.S. Department of Housing and Urban Development Office of Community Planning and Development Public Facility & Improvement Activities

33. Page 33 Types of Public Facilities Activities Types of activities carried out: –Construction or installation of infrastructure improvements such as street, water, sewer, drainage improvements –Neighborhood facilities such as libraries, police stations, recreational facilities, parks & playgrounds –Facilities for persons with special needs such as:  Battered spouses, nursing homes, group homes for the disabled, transitional housing for the homeless

34. Page 34 Objectives & Outcomes Select objective that most closely reflects why activity was funded Select 1 outcome category for each public facility/improvement activity See Table on next page of sample activities and the objectives & outcomes that might be chosen

35. Page 35 Examples of Activities Outcome 1: Availability/Accessibility Outcome 2: Affordability Outcome 3: Sustainability Handicap access ramps Transitional housing Nursing homes Road improvements to factory Water treatment plant Public improvements in low/mod housing Community park Nghd police station Library Street/sidewalk impr. Public site improvements to serve low/mod apartments Objective #1 Suitable Living Environment Objective #2 Decent Housing Objective #3 Economic Opportunity

36. Page 36 Reporting on Public Facility & Improvement Activities Data Required –# persons assisted with new access to facility/infrstr. –# persons assisted with improved access to facility/infr. –(If facility/infrastructure will meet a quality standard or will measurably improve quality) # persons no longer only have access to substandard facility/infrastructure Grantees must report on public facility & improvement beneficiaries annually –Even when the activity is not yet completed

37. Presentation Developed By: U.S. Department of Housing and Urban Development Office of Community Planning and Development Public Service Activities

38. Page 38 Types of Public Service Activities –Employment services (e.g., job training) –Crime prevention –Child care –Health services –Drug abuse services (e.g., counseling and treatment) –Education –Fair housing counseling –Energy conservation –Welfare (excluding the provision of income payments) –Homebuyer downpayment assistance –Recreational needs

39. Page 39 Selecting an Objective Select one outcome for ea public service activity Suitable Living Environment –Ex: After-school program for high school kids to prevent/reduce crime in a target neighborhood Decent Housing –Ex: Housing counseling activities that assist low/mod income individuals resolve tenant/landlord disputes Creating Economic Opportunities –Ex: Job training & placement for persons with disabilities

40. Page 40 Selecting an Outcome Availability/Accessibility –Ex: Day care center for students so educ. opportunities remain available and accessible to young mothers Affordability –Ex: Free housing counseling to LMI families to enable them to obtain such assistance without charge Sustainability –Ex: Programs in a local community center to provide nghd. children with structured activities after school

41. Page 41 Public Service Data Collection Data Required: –# persons assisted with new access to a service –# persons assisted with improved access to a service –Where the activity will meet a quality standard or will measurably improve quality, report # of persons that no longer only have access to a substandard service

42. Presentation Developed By: U.S. Department of Housing and Urban Development Office of Community Planning and Development Homeless Housing Activities

43. Page 43 Selecting an Outcome & Objective Outcomes  Availability/AccessibilityAffordabilitySustainability Objectives  Suitable Living Environment - Emergency shelter - Transitional housing program - Essential services Decent Affordable Housing - Homeless prevention. - Rental rehabilitation - TBRA Creating Economic Opportunities

44. Page 44 ESG Activity Reporting Under IDIS 10.0, ESG data largely the same –But report actual counts v. %/averages –Phase I of new IDIS will add data for ESG (Fall 2006) Emergency Shelter data: –# adults and children (actual unduplicated count) –# households served by household type –# persons served by special need category –# persons served by facility type –# persons served by race and ethnicity

45. Page 45 ESG Activity Reporting, cont. Homeless prevention & essential services to non- sheltered homeless data: –# individuals served on an annual basis. –# persons served by race and ethnicity.

46. Presentation Developed By: U.S. Department of Housing and Urban Development Office of Community Planning and Development HOPWA Activities

47. Page 47 Choosing an Outcome & Objective Outcomes  Availability/AccessibilityAffordabilitySustainability Objectives  Suitable Living Environment Decent Affordable Housing - TBRA - STRMU - Rental rehabilitation - Facility-based housing operations Creating Economic Opportunities

48. Page 48 TBRA Data # households receiving TBRA, including: –# previously homeless households –# chronically homeless households # persons receiving TBRA, broken down by: –The number of persons with HIV/AIDS; and –The number of other family members. # persons assisted by age, gender, race, and ethnicity # households assisted by income category Prior living situation of household # households exiting the program, by destination or life event

49. Page 49 STRMU Data # households receiving STRMU assistance by: –# receiving mortgage assistance –# received assistance in prior reporting year –# received assistance in prior two reporting years # persons receiving STRMU assistance by: –The number of persons with HIV/AIDS –The number of other family members # persons assisted by gender, age, race, and ethnicity # households assisted by income category Prior living situation of household # households exiting the program, by destination or life event

50. Presentation Developed By: U.S. Department of Housing and Urban Development Office of Community Planning and Development Closing and Next Steps

51. Page 51 Using the Outcome Framework to Improve Local Performance In addition to serving national purposes, framework can be used for local program management –To assess grantee goals v. actual –To evaluate results of particular programs –To evaluate results of particular partners –To track progress against identified needs What possible uses do you envision?

52. Page 52 Using the Outcome Framework to Improve Local Performance Housing –How many units are created annually over time? –What is our cost per unit and how is it changing? –How much of our costs are paid with leveraged funds and is that improving? –What are the average incomes of our beneficiaries and how is that changing? –What are the other demographics of our beneficiaries and are we reaching our targeted populations? –Compare outcome data to other sources (Census) to assess other results, e.g.,reductions in substandard housing or increases in property tax revenues

53. Page 53 Using the Outcome Framework to Improve Local Performance Economic development: –How many jobs are created annually over time? –Are we creating jobs that fill a local need or that lead to family self sufficiency? –What is our cost per job and how is it changing? –How much of our ED costs are paid with leveraged funds -- especially private funds -- and is that improving? –Are we reaching our intended audience? –Compare outcome data to other sources to assess issues such as the rate of local unemployment, crime reduction in target areas or increases in business or wage taxes

54. Page 54 Using the Outcome Framework to Improve Local Performance Public services and facilities: –How many persons are we serving annually and how is that changing over time? –What is our cost per assisted person and how is it changing? –What are the other demographics of our beneficiaries and are we reaching our intended audiences? –Compare outcome data to other sources to assess issues such has the rate of potable water increased or the levels of literacy improved (data to be assessed depends on program type)

55. Page 55 Using the Outcome Framework to Improve Local Performance Homeless housing –How many units are created annually over time for homeless persons?  Are we creating units for chronically homeless persons? –What is the mix of permanent housing to temporary shelter and are we meeting our goals? –What is our cost per unit designated for homeless persons and how is it changing? –What are the other demographics of our beneficiaries and are we reaching any specifically targeted populations? –Are we meeting the goals of our Continuum of Care?

56. Page 56 Using the Outcome Framework to Improve Local Performance Housing For Persons With AIDS –How many units are created annually over time specifically designated for persons with AIDS? –Are we able to leverage HUD funds and offer associated services with the housing? –What are the average incomes of our beneficiaries and how is that changing? –Are we reaching our targeted special populations? –Have we been able to address the identified needs of our beneficiaries, such as reduction in rent burden or increase in persons living in standard housing?

57. Page 57 Next Steps - You Review the forms provided Prepare to collect data on all activities not completed by 10/1/06 Identify activities that can be completed by 10/1/06 –Get completion data in on those activities Discuss ways to make use of the additional data for local management

58. Page 58 Next Steps - Us ConPlan consultation & submission incorporating PM Next funding round – when and what changes When written agreements will be revised When data collection forms will be available When data reporting required

59. Page 59 Wrap Up Thanks for attending! For more information, contact