1. Psychosocial Support Program – Solidary Chile Context in which it is being developed jointly with Civil Society August 2011

2. Psychosocial Support Programs in Solidary Chile Bridge Program 2002 to present For families living in extreme poverty Links Program 2007 to present For seniors who live by themselves Support Program for Social Integration of Street Persons 2008 to present For street people Opening Paths Program 2009 to present For minor and adolescent children of Persons Deprived of Liberty Implementation FOSIS Municipality Implementation FOSIS Municipality Implementation SENAMA Municipality Implementation SENAMA Municipality Implementation Civil Society Implementation Civil Society Implementation Civil Society Implementation Civil Society

3. Psychosocial Support Programs Obtain pertinent quality information regarding the opportunities offered by the support networks. Expand communications and interpersonal relationship abilities. Attain concrete goals and achievements based on effort. Strengthen confidence in self, others and institutions Develop basic Psychosocial Conditions Subsidy to pay for water consumption Family Subsidy Pro stay-at-school grant Subsidy to pay for ID card Social Allowance Acces to subsidy and guaranteed cash benefits Family Dynamics Support Programs Employability and Income Generation Support Programs Technical Assistance for the Physically Challenged Pre-school and school Readiness Support Programs Others Preferential Access to social services & benefits

4. Intervention Design Autonomy Generating conditions to enhance people’s capacity to work in organized fashion. Develop notions for self-generated solutions (autonomous problem solving). Social Inclusion Network approach. Synergic Action by actors in the field. Services and benefits available in local social network based on demand. CRISIS INTERVENTION NETWORK INTERVENTION SOCIAL CAPITAL Empowerment Generate conditions to strengthen human and social capital. Restore capacity to function. Support the generation of basic resolution competencies.

5. Intervention focuses on the internal sphere of people and families Understood as all actions and discussions aimed at mobilizing internal resources (relation and attitude based) which are installed as new repertoires of action in individuals & families Intervention focuses on the external relations of people and families Understood as all actions and discussions aimed at managing and mobilizing external resources (context based) to solve problems. Relations with networking and community. Intervention Design

6. Operational Model

7. MIDEPLAN SERPLAC In the Street Program Opening Paths Program People Living in the Streets Children of People Deprived of their Liberty Public or Private Executor Central Level Regional Level Local Level (community) Municipalities Municipalities, Governorships Non-Profit Foundations, NGOs, Universities

8. Civil Society Participation Executors: Foundations, NGOs, Universities (Civil Society) Executors: Foundations, NGOs, Universities (Civil Society) Ministry of Planning ( MIDEPLAN ) transfers financial and technical resources to enable civil society organizations to run programs. These organizations must comply with pre-determined standards associated with quality and experience with interventions in these kinds of populations. The organizations replicate a defined model of intervention, with latitude to adjust methodology. MIDEPLAN performs technical supervision and support to insure correct program implementation. MIDEPLAN IN THE STREET PROGRAM OPENING PATHS PROGRAM Local Level (comunity)

9. National In-the-Street Plan 2011- 2014 The Way Toward a Public Policy for People Living In the Streets

10. Information Protection & Outreach Network Children and Adolescents Decent Night Program Citizen Commitment Gather and analyze relevant information with regards to the at-risk population and those already living in the street, to support decision making regarding public policy at the different territorial levels Strengthen range of public programs through evaluation, articulation and creation of initiatives aimed at improving the quality of life and overcoming the condition of living in the street. Design a strategy that involves a comprehensive approach to preventing, mitigating and eradicating the situation that leads to children and adolescents living in the street, working jointly with the new National Service for Minors SENAME Lend support to the coordination of inter-ministry initiatives and those of other agencies to insure availability of lodging alternatives for people living in the street (shelters, hospices, nursing homes and rent subsidy) Promote a culture based on respect and solidarity among all social groups in order to eradicate prejudice and discrimination against people living in the streets This governmental strategy is aimed at the design and implementation of a Public Policy for People Living in the Street. This is an initiative lead by the Ministry of Planning (MIDEPLAN) with the participation of various public services, social and business organizations. It works in five areas: National In-the-Street Plan 2011 - 2014

11. Our Commitment There are multiple causes for being in a situation of living in street: personal, family breakdown, structural, institution exit (release from prison, discharge from children’s institution. Prevent : The people living in the street are subject to conditions that are conducive to risks to their physical, emotional and mental wellbeing. Alternatives must be deployed to mitigate this situation at all levels, with diversified intervention strategies to reveal the diversity of options Protect: People living in the street possess skills and strengths that can be deployed to carry out their life projects. It is essential to support the active inclusion of people through jobs and working jointly to this end with the labor market. Promote: National In-the-Street Plan: Toward the Design of a Public Policy

12. ACTIVE CITIZENS Participating in programs Evaluating initiatives Organizing collective efforts OPPORTUNITIES Mixed Funding & RSE Inclusive Projects (job support) COMMITMENT & INNOVATION New initiatives Fostering Volunteerism Generating knowledge of volunteerism, NGOs & RSE Street Network LEGISLATION AND INSTITUTIONS Information updates Coordinating public services Subsidies to organizations Develop new services Detailed services charter Regulations State Civil Society Persons Living in the Street Business Actors and Roles National In-the-Street Plan

13. Decent Night Program Component of the National In-the-Street Plan 2011- 2014

14.  This program is the result of a presidential announcement in the May 21 speech, which reflects a government commitment to People Living in the Street and is considered a fundamental element of public policy aimed at this population.  At least two components are considered: (i) Winter Plan; (ii) Openings in temporary lodging for the remainder of the year in a mode that makes it possible to get off the street (spending the night under a roof).  This program was presented to the Treasury budget office with a $8,664 Billion budget, which comprises coverage for 6,000 daily openings in temporary lodging, including shelters, hospices and homes throughout the year.  The Decent Night users will extend beyond the Solidary Chile users  Should it be approved, this program will work in the SEPS and a task force shall be established and administration expenses assigned for the implementation of the technical model. There will be a communications strategy linking the community to the volunteer. Principal Features

15. 52 deaths among Persons Living in the Street in 2010, 15 PLS deaths in 2011 from January to the present. Arrangement with Hogar de Cristo and its Network of Collaborators 5,000 different persons assisted Services: – 190 street teams on the beat, delivering food, clothing, and protection to individuals. – Temporary lodging in a Network of 39 Hospices (35 HC & 4 Network of collaborators) – 30 new shelters (in 29 communities around the country) Coverage of lodging to 30 July: 2,100 additional beds (97% covered) Coverage of Fraternal Soup-Kitchens to July 30: 35 soup kitchens with 1,053 openings/day Coverage of Street Beats: 1,176 people assisted/weekly 300 HC workers and network, working full-time 500 volunteers a day backing up street beats Health Forum Response Facility: 30 Ministry of Health operators: 50 daily calls to Hogar de Cristo (70% in RM) 100% of the cases assisted during street beats. US$ 2.5 Investment 3.

16. Second National Registry of Persons in the Street To take place over the course of 6 consecutive days in all regions: August 16 to 21, 2011. 16 Roundtables in the country’s 15 regions starting March 2011, lead by SERPLACs & City government. 220 communities throughout Chile. Volunteer pollsters participating: Volunteer Campaign Kick-off, Wednesday, July 20. 10,000 volunteers across the country needed (shifts). Inclusion of Children and Youth Living in the Streets with active participation of National Services for Minors (SENAME). National Roundtable lead by MIDEPLAN and working with the Police, Ministry of Interior, SENAME, INJUV, Hogar de Cristo, Street Network, Chilean Municipalities Association, Public Policy Dep. at Catholic University, Volunteer Network, Private Business through their areas of Corporate Social Responsibility. This initiative would not be possible without the participation of Civil Society. www.catastrocalle.cl

17. MANY THANKS