1. SECO Engineering Services Database June 12, 2013 Joey Nichols System Project Engineer Sumter Electric Cooperative, Inc.

2. 2012 17 employees 4,670 Service Orders 1,878 Work Orders 140,899 Construction Man Hours Designed SECO Service Planning Workload 2

3. How do you: Track Performance? Balance Workload? Monitor Standards? Improving a Fragmented System 3 OR?

4. Old System: Note pads, emails, folders Important phone numbers CIAC Permits Scheduling Spreadsheets Manual Workload Calculations Improving a Fragmented System 4

5. Main Menu 5

6. SERVICE ORDERS Customer service level accountability Vacation coverage and workload sharing Permanent Archive Standard Format 6

7. WORK ORDERS 7 Workflow Control Permits Easements CIAC Vegetation Exports to reporting Warehouse Scheduling Inspections

8. Dashboard 8

9. PRODUCTIVITY & WORKLOAD Group or Individual Reporting CMH Work Type Work Pending Customer Service Calls Site Visits 9

10. Inspections 10

11. POLE INSPECTIONS Summary and recall of data YTD status Replaces manual spreadsheets 11

12. Pole Inspections 12

13. Pole Inspections 13

14. Misc Reporting 14

15. SCHEDULING SRD Based Exportable to Excel Filterable 15

16. 16 CRITICAL MATERIAL Early warehouse notification NO RUSH MATERIAL ORDERS!

17. 17 Budget Reporting

18. 18

19. Engineering Services Database 19 Questions?