1. DELIVERING BETTER SERVICES FOR COMMUNITIES
Lorraine McMillan Chief Executive, East Renfrewshire Council Chair of the Local Government ICT Board on behalf of SOLACE
DELIVERING BETTER SERVICES FOR COMMUNITIES
Technologist by background, many years Economic Development
Competitive advantage gained by technology
Innovation, wireless, electronics but certainly not an ICT expert C

2. Local Government ICT Board
Formed in response to John McClelland’s review of Public Sector ICT infrastructure in Scotland
Recommendation that each sector have a sectoral board
Role of Board is to Provide leadership
Strategy
Implementation
To join up strategic opportunity with technology opportunity

3. The Board Chief Executives through Solace SOCITM Scotland Excel
Improvement Service
Scottish Government

4. The Environment for ICT in Local Government
Cost pressures
ICT cost reduction
ICT to automate and reduce process cost
McClelland Review of Public Sector infrastructure
Customer expectations
More services on-line
24/7
Digital Scotland
Increasing demand for services
Ageing population
Health and social issues
Christie Commission (prevention, partnership, people, performance)

5. What do we want a strategy to deliver?
Public services that are high quality, continually improving, efficient and responsive to local needs.
Enabling Public Sector reform (Better public
services enabled
by ICT)
Digital Public
Services
(more Services
on-line)
Reduced
costs

6. Principles Customer Driven Simple Standardised and automated
Reuse and share

7. Approach to Delivery
Build on national initiatives led by the Scottish Government
Partnership with other public sector bodies , especially the NHS
Work across the 32 councils in Scotland

8. Actions – Building on the National Strategy
A Shared Infrastructure (SWAN)
Authentication
Scottish government website
Skills development
Data sharing

9. Actions for local Government
National or cluster contracts
Develop any new solutions once not x32
Shared approach to agile workforce
More digital services
Capture ICT requirements for Public Sector Reform e.g. Health and Social Care Integration

10. Governance Political Management group Chaired by Michael Cook
A Cross section of Members with a specific ICT interest and others with service interests
Local Government ICT Board
Digital
Reducing costs
Enabling reform
Support
Developing a model for sharing of services and joint commissioning

11. Enabling reform
Many reform agendas ongoing for local Government services
Most involve changing what we do and partnership working
Welfare reform, health and social care integration, self directed support, early years collaboratives
Some involve changing how we work
Agile workforce, data sharing

12. Data sharing Data, information and analysis
An exciting area of development
Business information
Data analytics
Big data
Touch point of policy and technology

13. Conclusions
Data sharing between public sector partners is core part of the reform agenda
The work of the DSTB is closely linked to the ICT strategy and wider work on data sharing
Support for the direction of travel
Will provide a supportive governance framework
Exciting Opportunities to improve services