1. easyJet and cloud

2. easyJet and IT What could cloud mean for easyJet? How is cloud changing IT strategy?

3. easyJet and IT

4. easyJet

5. A high growth company

6. What does high performance look like?

7. easyJet IT IT Budget = 0.75% of revenue Culture of differentiation Large use of partners 59 ftes

8. How important is IT? Bristol 03/09/06

9. How important is IT? Bristol 11/09/06

10. What could cloud mean for easyJet?

11. Cloud layers

12. Systems classifications Commodity Computing Airline systems easyJet specific systems

13. Systems classifications Engineering Schedule Planning Crew rostering Baggage handling Flight Planning O/S Security email Access methods File & Print Backup Payments systems Slot Managmnt Personnel Payroll Finance Reservation system Revenue Managmnt Departure Control Aircraft Systems Aircraft Systems Crew Systems 100% 99.99% 99.9%

14. Secondary Site Primary Site High Level Architecture Platinum Systems Gold Systems Silver Systems Gold Systems HQ

15. Systems classifications Commodity Computing Airline systems easyJet specific systems Cloud bar

16. Making the leap Infrastructure as a service – HA blade service – Virtual utility compute – Storage infrastructure Platform as a service – DNS load balancing – MS Exchange Software as a service – Crew rostering – Flight planning

17. How does Cloud help easyJet?

18. easyJet IT Approach “Competitive advantage through excellence in IT” We will strive to find solutions that offer the best value to the business We will be an enabler of rapid business change We will be innovative and pioneering when there is competitive advantage to be gained As a result, we will – Be recognised as the best IT department in the travel industry – Be recognised by the business as a valued partner – Drive change in the industry to the advantage of easyJet

19. Technology Strategy Cost effective and simple Use simple, standard solutions by default Promote innovative use of mainstream technology Continue to use Microsoft technology for our technical platform Provide scalable systems that never restrict the growth of the business Provide 100% uptime for business critical systems

20. Secondary Site Primary Site High Level Architecture Platinum Systems Gold Systems Silver Systems Gold Systems HQ

21. Secondary Site Primary Site High Level Architecture 2010 Gold Systems Silver Systems Gold Systems Silver Systems HQ Platinum Systems

22. Cloud services should… Reduce the complexity of providing scalable solutions Allow easyJet to get on with developing differentiating services Ease the burden of test system management and configuration Help move IT from technology focussed to service focussed

23. Cloud services could… Be a configuration nightmare Return us to an immature service monitoring and management position Introduce weak points in high availability services Complicate development and deployment

24. easyJet strategy Use simple, standard solutions by default Introduce cloud solutions only when they simplify things Promote innovative use of mainstream technology Continually test the market to measure capability Continue to use Microsoft technology for our technical platform Azure will be the natural choice, but we’ll try others Provide scalable systems that never restrict the growth of the business Look for areas where cloud will simplify the scaling of systems Provide 100% uptime for business critical systems Wait for cloud to mature before committing to HA usage

25. Questions?