1. Better Boards Conference From Director to CEO – A Personal Journey Carmel Ackerly

2. Carmel Ackerly – Who am I? Carmel Ackerly is Interim CEO of the Australian Institute of Management VT and Interim CEO of Idria Carmel has a Masters of Management (Norwegian Business School), two Graduate Diplomas in Education and she is a CPA She represented AIM VT on the Victorian Premier’s recent Super Trade Mission to China and at the American Training & Development Conference in Denver, USA.

3. Carmel – continued….. Prior to joining AIM, she was the Executive Director of Hyland Business Services Pty Ltd for 12 years. Her client list included: the Australian Institute of Management; NAB; Family Life; GM Holden; the Guild Group; Franchise Council of Australia; Bridgestone; Bakers Delight; and Barwon Health.

4. Board Experience State Sports Centre Trust Nine Years Driver Education Centre AustraliaFive Years BFC (Bristol Decorator Centres)Two Years Electrical Safety CommissionOne Year

5. Executive Leadership Interim CEO10 Months Director Client SolutionsTwo Years Principal Director12 Years

6. The most important relationship Board CEO Separation of roles Efficient Board processes An analytical approach to issues management

7. The CEO presents and interprets, plans, implements, monitors, reviews and reports The Board’s role is to recruit the right CEO, then critic, evaluate and approve. The Board has only one employee Separation of roles

8. The Right CEO

9. Board operational processes Nurturing the Board Team Run efficient Board Meetings Relationship with the Chair

10. Board Member Selection

11. Board Member Induction

12. Board Meetings

13. Board Minutes

14. Relationship with the Chair

15. The Board ‘WRAP’

16. Key Questions Does the business of the entity serve and protect its: Money Brand Customers/Clients

17. Money

19. Brand

20. Be ‘One Eyed’ Balancing Priorities: Present vs Future Internal vs External environment The staff team vs the Board team

21. Future Focused

22. The Board

23. A critical partnership Board CEO Separation of roles Efficient Board processes An analytical approach to issues management