2. iiNet’s Broadband Network Bringing the iiNetwork to your Exchange Delivering DSL to your home Evolution - Naked DSL - Broadband2+ Connecting you to the world Service Assurance Agenda

3. iiNet’s broadband network 62 exchanges 93% coverage 94 exchanges 91% coverage 54 exchanges 72% coverage 42 exchanges 77% coverage Metropolitan coverage We didn’t wait around for an ADSL 2+ network, we created our own: the iinetwork. Total coverage – 286 Exchanges Nationwide, servicing nearly 160,000 Broadband customers

4. Bringing the iiNetwork to your exchange iiNet DSLAMS are installed in the TEBA

5. cont. Transmission Moves data from the exchange site to our Access network Usually using a fibre opic based metro Ethernet system Access Turns your PPPoE or PPPoA session into IP Moves your data to and from the Internet Authentication, Traffic accounting, Shaping Management Network Monitoring User Provisioning (adds, modifications, deletions) DSLAMs Provides sync Moves data to and from your DSL modem Performs error correction

6. Delivering DSL to your home

7. Evolution and innovation Building the iinetwork has put us in a great position to innovate… Feb 2005 iiNet is the first ISP in Australia to offer up to 8000 kbps to customers June 2005 iiNet launched ADSL2 with speeds of up to 12000 kbps December 2005 iiNet flipped the switch to provide ADSL2+ speeds of up to 24000 kbps November 2006 Telstra launch ADSL2+ with speeds of up to 24000 only to Bigpond customers, and only where a competitor is offering ADSL2+ already November 2007 Launches Naked DSL, removing the need to have a phone service to use your broadband

8. Broadband2+ Provided by iiNet’s own DSLAMS Speeds up to 24576/1024 kbps VoIP Delivered via ‘LSS’ Terminology : LSS vs SSS ? LSS (Line Spectrum Sharing ) is the process used to provide broadband services on our own hardware while still making use of Telstra’s Voice Network SSS (Spectrum Sharing Service) is the product we acquire on each customers line that allows us to do it.

9. Broadband2+ Exchange MDF (Main Distribution Frame) Voice Network/PSTN (Public Switched Telephone Network) DSLAM

10. Naked DSL Provided from iiNet’s own DSLAMS Speeds up to 24576/1024 kbps Can apply even if you don’t have a phone line currently connected Customers can port their existing phone number to iiTalk (VoIP) or take a new number Provided using ULL (Unbundled Local Loop)

11. Naked DSL Exchange MDF (Main Distribution Frame) Voice Network/PSTN (Public Switched Telephone Network) DSLAM

12. Connecting you to the world

14. Service Assurance Customer Service staff have access to detailed information from our DSLAMS to assist with troubleshooting and fault diagnosis. Can view real-time information on the line condition (connection speed, attenuation, SNR, ADSL mode)

15. Questions?