1. LABOUR MARKET INFORMATION AT THE PUBLIC EMPLOYMENT SERVICE CENTRE OF QUÉBEC Normand Roy, Director Director for the CETECH and Labour Market Information (DCIMT) Emploi-Québec Workshop on Labour Migration and Labour Market Information Systems 25 February 2009

2. PRESENTATION OVERVIEW 1.Context and mission of the public employment service in Québec 2.LMI from Emploi-Québec 3.Characteristics, target public, fields of action, and LMI functions 4.Production of LMI and forecasting exercises 5.Dissemination of LMI and LMI On-Line

3. BRIEF FIGURES ABOUT QUÉBEC   Population of more than 7.5 million. Almost one Canadian out of every four (22.7%) lives in Québec.   The economically active population totals some 4 million people.   In 2008, the unemployment rate was 7.2%, broadly the same as in 2007.   40% of the population aged between 25 and 64 years has post-secondary or university education: one of the highest rates in the OECD countries.   Québec's per capita GDP is $29,000 (PPP USD), compared to $34,000 (PPP USD) for Canada.

4. MISSION OF EMPLOI-QUÉBEC The mission of Emploi-Québec is to assist the development of employment and workers, and to tackle unemployment, exclusion, and poverty, within a perspective of economic and social development.

5. EMPLOI-QUÉBEC: BRIEFLY   An agency of the Ministry of Employment and Social Solidarity (4,500 employees and 150 local job centres)   Clientele: individuals, companies, and associations   Services offered:   Universal information services on the labour and job markets   Specialized services (active measurements)   Annual budget of almost $1 billion ($ CAN):   250,000 workers assisted   40,000 employers assisted   125,000 people employed after the involvement of Emploi- Québec   Partners are involved with the agency’s management   Managerial model that is partnership-based, decentralized, and results-oriented (targets agreed on with the government in an action plan)

6. DEFINITION OF LMI Labour market information (LMI) is information of use to: person  any person who is looking for a job, wants to make a career choice, or wishes to improve his/her position on the job market, and employer  any employer who is in need of qualified workers to pursue his/her company's purpose.

7. DEFINITION OF LMI (2)  LMI primarily provides details about:  jobs available  skills sought  working conditions  training offered and sought  job descriptions  job market trends  and, in general, any facts that can help understand the dynamics of the labour market

8. CHARACTERISTICS OF LMI  LMI must be up-to-date, reliable, complete, and useful  INTERVENTION LEVELS: Local (around 150 local centres) Regional (17) and metropolitan National  PROVIDED ON SELF-SERVICE AND ASSISTED BASES

9. FIELDS OF ACTION AND FUNCTIONS OF LMI  Emploi-Québec is a user, producer, and publisher of LMI  Functions of LMI: 1.Dissemination: LMI is a universal service 2.Support for public employment services: Planning of measurements Support for measurements and services

10. TARGET PUBLIC OF LMI  Users: people with jobs and people without jobs, welfare recipients, unemployment benefit recipients, and students choosing a career businesses (at least 200,000 companies)  Participants: staff of Emploi-Québec, labour market partners…  Partners and external resources  Ministries and agencies of the government of Québec ( MELS, CSST, MICC, school networks... )

11. DISSEMINATION OF LMI Ways LMI is made available:  Comprehensive web site: LMI On-line  Web sites of Emploi-Québec and of the CETECH: studies, research, analyses  Collaboration with private outreach bodies  Printed materials

12. EXAMPLES OF LMI PRODUCTS Available at:http://emploiquebec.net/francais/imt/index.htm http://www.cetech.gouv.qc.ca/

13. Two exercises in forecasting and diagnosis by Emploi-Québec: Professional Perspectives Professions in Demand

14. PROFESSIONAL PERSPECTIVES  The professional perspectives model developed by Emploi-Québec has the following characteristics: Three components: expansion demand, replacement demand, and available workers Produced for the 17 regions of Québec and for the province as a whole Covers 500 trades and professions Updated yearly

15. PROFESSIONAL PERSPECTIVES SOME RESULTS  Slightly over 700,000 positions to be filled between 2008 and 2012, of which:  230,000 additional jobs will be created  480,000 positions requiring replacements (departures following retirement)  160 professions offer professional perspectives that are favourable or very favourable  The health sector will continue to enjoy very favourable perspectives  The IT sector will remain dynamic

16. PROFESSION CURRENTLY IN DEMAND A profession in which the current demand for workers by employers is judged to be enough to allow qualified job-seekers a reasonable chance of securing such a position

17. SOME EXAMPLES OF PROFESSIONS CURRENTLY IN DEMAND  General practitioners and family doctors (3112)  Dentists (3113)  Pharmacists (3131)  Audiologists and speech therapists (3141)  Physical therapists (3142)  Registered nurses (3152)  Community- and social-service workers (4212)  Kindergarten teachers and kindergarten assistants (4214)  Specialized teachers (4215)  Translators, terminologists, and interpreters (5125)  Graphic design technicians (5223)  Graphic designers and illustrators (5241)  Technical sales specialists: wholesale (6221)

18. THE PROFESSIONS CURRENTLY IN DEMAND EXERCISE ENTAILS… 1.Seventeen regional lists of professions in demand 2.One list for Québec as a whole 3.A sectoral list (according to NAICS sector groupings) 4.One list for the Greater Montréal Region

19. LMI ON-LINE www.emploiquebec.net

20. LMI ON-LINE LMI on- line

21. To provide, via the internet, a coherent array of information related to the labour market, with data that is easy to understand and interpret, and so allow informed choices to be made in connection with job-market matters GOAL OF LMI ON-LINE

22. In April 2003, Emploi-Québec made a labour market information service available on line. In 2007-2008, it received more than 2 million visits. LMI ON-LINE

23.  Personalized access to full labour market information (LMI):  trades and professions  professional perspectives  lists of professions in demand  training programs  overviews of different sectors  directory of companies FEATURES

24. FEATURES (CONT.)  Data for Québec as a whole and each of its regions  Links to training programs: Professional and Technical Training Information Highway (FPT Inforoute), and Web sites of Québec universities  Interaction with the on-line placement service of Emploi-Québec  A bilingual site

25. THE FOUR PORTALS Trades and professions –Professional perspectives –Professions in demand – Training programs – link to education (Inforoute) – Job offers – link to on-line placement – And plenty of other information Training programs – Professional and technical programs – link to education (Inforoute) – University programs – links to Québec's universities – And plenty of other information Business sectors – Sector overviews – Professions in demand – And plenty of other information Directory of companies – Name, address – Business sectors – Number of employees

26. LMI: BETTER PLANNING FOR IMMIGRATION TO QUÉBEC   Collaboration with the Québec Ministry of Immigration and Cultural Communities:   So that new arrivals are selected for training in trades that offer good job prospects   Identification of under-pressure professions (in conjunction with the Government of Canada) for the selection of temporary immigrants   Publishing LMI on the internet encourages the circulation of information:   Future immigrants can use LMI On-line to research Québec's labour market

27. Questions … Comments … Thank you!!! normand.roy@mess.gouv.qc.ca