1. Managing Contractor Safety Operator Forum

2. Roundtable Goals PICS – The Nature of the Consortium – An Operator’s Perspective (Tommy Braaten) Services – Current Services Lingo – Customizable Options

3. Roundtable Goals Process Lessons Learned – Risk Rankings and Flag Colors – Managing Risk and Forced Flags – The Site PICS Team – PICS ‘Reach-back Support’ – AM’s and Auditing Site Features and Tools – InsureGUARD – Underutilized Features – PICS System Enhancement Recommendations

4. The Nature of PICS Safety Compliance Company used as a tool during the Qualification Process Repository Verification and Auditing Team Secure Website Database Consortium

5. Contractor registers providing trades performed, evaluation questions and self risk ranking. Initial Ranking is determined based on answers provided Audit Team Reviews Discrepancies Contractor Risk Ranking

6. Managing Risk Reviewing Data Forcing flags –What does “Red” mean? –What does “Yellow” mean?

7. Operator Lessons Learned Triple Check Process Managing PICS vs. Operating PICS Granting Security Access Forming the Site PICS Team

8. Current Service Terminology PICS Organizer Web-based tool used to organize and report contractor data. Prequalification Form (PQF), and Annual Updates. Citation search. Verified annually. Detailed review of the entire safety manual and regulatory requirements. Every 3 years. An audit of the implementation of the safety program. Performed every 3 years. DocuGUARD Manual Audit Implementation Audit

9. Other Services Available Interface to manage contractor insurance certificates, including coverage type, limits, expiration and AM Best Rating. Verified annually. Custom audits/evaluations housed in PICS database conducted by employees or PICS. Performed on request, PICS field evaluations on a given site or for a given contractor. Orientation Videos, HSE Competencies, Craft Skills Assessments, Operator Qualification. InsureGUARD GUARDBuilder EmployeeGUARD Field Audit

10. Customizable Options Watch list Tags Site Specific PQF Washington State Audit Employee Level Audits (EmployeeGUARD)

11. Audit Roundtable Audits – OSHA and/or EPA site visits – Audit experience

12. Leading vs. Lagging Indicators Lagging indicators are a collection of data for events that have already occurred – (e.g. incident rates) Leading indicators should be our trend in qualifying contractors. Provide predictive data! Types of leading indicators for which we look- “verification of implementation” data

13. Evaluating Under-Performing Contractors Ad-Hoc Real-Time Data Reporting – Flag Color/Criteria – Pending PQF and Annual Updates – Fatalities – EMR/Incident Rate “Pushed” Reports – Established in Email Subscriptions on Home Page

14. Key Features and Tools Home Page Details to the Flag and Stats Chart Tags Email Wizard Search by Question Sourcing Registration Requests

15. The Impact to the Qualification Process Sourcing Contractors in PICS Recognize Need/Host Bid Notify Contractor of PICS Requirement Contractor Loads Data Make Preliminary Decisions Execute Contract/A ward Bid Ad-Hoc Reports Begin Work Search PICS for Contractor Audits 2 days – 3 weeks

16. InsureGUARD Requirements –Address Policies to approve Auto approve

17. What You Can Do to Help PICS and Your Contractors Paperwork – Contractor Open tasks – Communication Email Wizard Enforcement – No site access without Documentation Competition – Consider choosing a replacement for the existing Contractor – Search for New Contractor – Registration Request

18. Contractor View Open Task Checklist

19. What You Can Do to Help PICS and Your Contractor PICS Site Team (primary contact and power users) – Review Current documentation Force flag requests – Request Additional documentation, through Account Manager – Decide Put contractor through a wavier process, attaching documentation and forcing the current flag Utilize and take advantage of all Reporting features in PICS

20. Primary User Responsibilities Maintain PICS navigation skills and knowledge Obtain the latest updates prior to full roll-out Provide on-going education for site users Assist in Pilots for Operator Developments Approve new site users Train new processes, system functionality and new team members

21. Questions Comments PICS Operator Navigation