1. 12 th April 2015 Innovative Training Methodologies: e-learning Indian experience in e-Governance training for Government Dr. Piyush Gupta Associate Vice President

2. 2 e-Governance is about Transformation InfoThela

3. NeGP Capacity Building objective To develop requisite capacities within Government to design and implement e-Governance initiatives.

4. e-Governance requires different set of knowledge, skills and attitudinal training Training is not on priority list by most departments e-Governance project team member selection is not by choice or required competency Mostly busy officers are deputed on e-Governance projects as additional work No time for classroom training No training linked performance incentive in Government system

5. These are inherent constraints in Government systems. We need to adopt highly effective training/learning methodologies to mitigate these constraints.

6. Develop Credit based system leading to recognition & Certifications ILT Classroom learning e-learning – Synchronous; Asynchronous Virtual Classroom Webinar Stand alone digital learning Innovative Blended Learning methodologies

7. e-Governance : Pilot eLearning Courses 2014 Objectives 1.Spread knowledge about e-Governance, overcoming the barriers of geographical distance and time; 2.Provide continuous, self-paced learning opportunities to Government employees; 3.Facilitate life-long learning for our participants, using blended learning approaches for our standard trainings.

10. Three courses administered in e-learning mode 1.Introduction to e-Governance 2.Introduction to e-Governance Project Life Cycle 3.Introduction to Government Process Re-engineering (GPR)  Total hours of learning: 7  Used ppt with voice over audio, faculty video, Quiz, champions video shots, reference resources.  Used Cloud LMS model (TalentLMS).  One month time given for completion to participant.  No. of participants targeted for Pilot: 85 e-Governance : Pilot eLearning Courses 2014

11. Over 70% respondents Did not face any issues with connection/access. 100% respondents Found the course/s to be easy to navigate. Over 95% responded Course/s fulfilled their stated objectives and learning outcomes.

12. Over 80% responded Course/s met their expectations. Over 95% responded Course/s provided the basic knowledge in a manner that is easy to understand and apply. Over 91% responded Would recommend course/s to others.

13. 1.Scattered availability of training courses – Single window front-end portal under DoPT – Develop credit based Recognition/Certification plan – Monitor and Evaluate the learning – Re-usability of content 2.Adhoc approach for identifying participants – Align training courses to Role based Competencies – Link with Government HRMS 3.Lack of resources within government to develop e- learning content – Leverage technical resources from industry and domain resources from Government – Setup Institutional Centre of Excellence within selected ATI’s Food for Thought……

14. e-Governance is a journey, Not the destination…. piyush.gupta@nisg.org Training efforts are costly, BUT not to Train is still costlier