1. Liberate Boot Camp Miami May 2014 14-23 May

2. Payments L IBERATE 2Liberate Boot Camp| 14-23 May

3. Payments – Credit Control automatic path Allocated (A) Working (W) Default (D) Barred (B) TOSed (T) Pre-Cease (S) Ceased (C) Written Off (E) Closed (F) Liberate Boot Camp| 14-23 May3

4. Payments – who, what and why? PAYMENT IS DUE CREDIT CONTROL TOS PAYMENT IS MADE CREDIT CONTROL ROS EVERYBODY IS HAPPY! Liberate Boot Camp| 14-23 May4

5. Payments – POS – what is it? Point of Sale (POS): A relatively new touch screen based application Invoked on demand from Liberate CSR can navigate using keyboard, mouse or touch screen based monitor Note: Payments module is also available in Liberate itself Payments on Liberate can be processed individually or in batches Liberate Boot Camp| 14-23 May5

6. Payments – POS – what does it cover? POS options: Adjust Inventory Bills Payment Deposits Payment Service Order Payment Airtime Sales Browse Payment Items Payment Summary Print Duplicate Receipt Liberate Boot Camp| 14-23 May6

7. Payments – configure Payment Type: -Standard (Bill) -Deposit -Deposit Refund -….. Payment Method: -Cash -Cheque (record number) -Direct Debit -Standing Order -Credit Card (record number) -Reward Points -….. Liberate Boot Camp| 14-23 May7

8. Payments – processing Payments can be voided – unless: The payment was charged to next bill Cash drawer has been settled Payment has been posted to ledgers by the batch run. Bounced cheques can be recorded on Liberate. A Cash Drawer is settled on a daily basis: Only a User who belongs to a “Cashier department” (payment Department Function 16) can settle a Cash Drawer. After a daily Cash Drawer has been settled no more payments can be recorded against it. Liberate Boot Camp| 14-23 May8

9. Payments on Liberate – how? Processes Liberate Boot Camp| 14-23 May9 Account has no working Services or Sub-Accounts –meaning it is not billed Payment Reference Data: Maintain Bank Codes – process ref. 552I Maintain Bank – 737B Maintain Bank Branches – 737B Maintain Bank Account Ledgers – 552U Maintain Direct Debit Bank – 737A Maintain Cashier Office – 04C Maintain Payment Methods – 04B Maintain Bad Cheque Actions – 552N Payment Processing: POS (Point of Sale) – 552A Single Payment – 22A Batch Payment – 22B Card Payment – 552X Generate BACS Direct Debit Claim – 736A Maintain Unacceptable Credit Card – 810A Settle Cash Drawer – 552D Void Payment – 552B Bad Cheque Processing – 552C Payment Enquiries: Payment Enquiries – 552O

10. POS (Point of Sale) was developed based on the Liberate Payment module Payments can be made individually or in batches (Liberate only, not POS) Various Payment Methods can be configured and applied: Cash Cheque Credit / Debit Card Foreign Currency Rewards Points Others …. Payments can be reversed (voided) provided they were not posted to Ledgers Bounced cheques can be flagged and Bounced Cheque Actions applied to subsequent Cheque Payments. Payments 10Liberate Boot Camp| 14-23 May