1. BMIS 235-01 By R obert Rosin A lex Power A nthony Nikula D avid Orella

2. Introduction  Established in 2010  Company is based on 5 Key Pillars Our People Our Process Our Partners Comprehensive Documentation Continual Improvement

3. Objectives to Achieve  An effective means for employees to search through our customer records and company data-warehouse  A fast and easy way for us to access our records to better assist customers  Create the tools to better understand customer behavior and purchasing decisions

4. Strategies and with SDLC approach  Fast and easy way to assess records and information.  Most important  Hardware, programs, database, procedures, and people  Phasing in the new system  Updating and staying current Systems Implementation Product: Operational System Systems Implementation Product: Operational System Systems Investigation (Definition) Product: Feasibility Study Systems Investigation (Definition) Product: Feasibility Study Systems Analysis Product: Functional Requirements Systems Analysis Product: Functional Requirements Systems Design Product: System Specifications Systems Design Product: System Specifications Systems Maintenance Product: Improved System Systems Maintenance Product: Improved System

5. Business Application  Website Registration Order Form CGI (Common Gateway Interface) ○ (Form Mail) ○ Process and e-mail results  Excel Spreadsheet Pivot Table

6. Web Page  http://barney.gonzaga.edu/~rrosin/TermP http://barney.gonzaga.edu/~rrosin/TermP  A means for our existing, as well as potential customers, to gain information about our company and make purchases in a fast and efficient manor

7. OLAP/Pivot Table Ability to choose and manipulate the Customer, Product and Price G:\School\Gonzaga\BMIS\Termproject\BMIS235-01-G7-Product.xls

8. Porter Model 1. Customers (Customer information systems) 2. Competitors (Rivalry- Office Depot, Staples, Office Max) 3. Suppliers (Manufacturers) 4. Threat of new entrants (Innovative and unique) 5. Substitutes (various office products)

9. Competitive Strategies & Value Chain  Focus- Pens instead of other office products  Differentiation- Quality vs. quantity  Wide selection of pens

10. Conclusion  With our system we effectively gain knowledge and trends from our customers.  Our system will allow us to generate business and effectively produce quality products in a timely manner.  Are there any Questions?