1. Ophthalmic Payments National User Group Meeting 8 th July 2010

2. Electronic Links Activity Details –222 active stores 189 Specsavers 30 practices using the Optix system 2 Vision Express (Winchester 29/06) 1 Independent –18 activation requests outstanding –125 stores using automatic process –88 PCTs over 44 payment agencies

3. Electronic Links Claim Volumes –Period May 2007 – Jul 2010 1,238,683 manual approvals 1,406,723 automatic approvals 2,645,406 total claims

4. Electronic Links GOS 6 Claims –Pilot expected with Healthcall –During 2010 –Pilot site within West Yorkshire CSA

5. Electronic Links GOS 3, GOS 4 & GOS 5 –NHS development completed for April 2009 –Ocuco have sent test GOS 3, GOS 4 & GOS 5 claims for processing –No supplier asked to be accredited to submit GOS 3, GOS 4 or GOS 5 claims to live payment system

6. Closed Change Requests 3231 Essex, Extend the possible duplicate check to only use the previous 6 months Rejected by OPUG 21 st January 3342 Suffolk, A 6 month warning check on a GOS1, GOS5 or GOS6 claim 29 th January 3617 LASCAWithdrawn 3533 BromleyWithdrawn

7. Closed Change Requests 3529 Devon, Monthly expenditure reports to show number of claims per type 16 th February 3530 Devon, Monthly expenditure reports to all have CSV option 16 th February 3531 Devon, Monthly expenditure reports to have the ability to select multiple payment periods 16 th February

8. Closed Change Requests 3596 Cambridge, Monthly expenditure reports to have the ability to select multiple payment periods, include claim counts and total spend values 16 th February 3676 Suffolk, New Pension rules 23 rd February 3464 Kent, PCT read only user role 26 th February

9. Closed Change Requests 3392 LASCA, New report to show electronic submission batch details 5 th March 3733 LASCAWithdrawn 3668 LASCA,Alternate shading on some reports 30 th April 3808 DevonWithdrawn

10. Closed Change Requests 3470 Salford, A parameter switch to select to use the PCT telephone number or paying organisation telephone number on all reports/letters 7 th May 3395 LASCA, Enhanced service report to list claims using payment periods 27 th May 3783 Devon, Monthly expenditure total report to show levy value 30 th June

11. Closed Change Requests 3776 LASCA, Electronic claims to access archived payment cycles 30 th June 3528 WYCSA, Performance Indicator for GOS4 Small Glasses 2 nd July

12. Open Change Requests 3340 SuffolkPre-notification module to highlight higher fee when more than 2 GOS6 claims generated for same address (currently in peer testing) 3341 SuffolkAn extra column could be added to the 'Create new patient' screen in which a user could enter either a 1, 2 or 3 and this could be carried over to the Pre-notification Details screen (currently in peer testing)

13. Open Change Requests 3532 Bromley Include patient search when processing electronic claims 3815 WYCSA Enter GOS 3 in batches Advantages for change request 3815:- Cost saving Disadvantages for change request 3815:- A large slice of development time & costs will be required for this CR SBE 515 return will not show 100% vouchers and will therefore need to be completed manually at 100% SBE 515 2% sample option is no longer available Some Performance Indicator reports will show no information on voucher activity All Post Payment Checks will not include voucher claims All fraud prevention and detection tools will have no data for vouchers claims (tints and prisms per voucher etc) Open Exeter patient lookup will be not be available on voucher claims Possible duplicate voucher claims will not be identified

14. Open Change Requests 3883 North Yorkshire Remember position when using the List Contractor function 3927 LASCAStore and view the user code and date entered in ‘notes’ section on all GOS claims 3932 Cambridge Monthly Expenditure total payment value to have an option to include/exclude the levy value from the CSV 3939 Hertfordshire Batch method to update contractor code on selected incorrectly entered individual claims

15. Early Re-Test Codes –1. Patient is at risk of frequent changes of prescription for reasons not requiring medical referral or for reasons already known to a medical practitioner; –2. Patient has pathology likely to worsen, for example age-related macular degeneration, cataract, corneal dystrophy, or congenital anomalies;

16. Early Re-Test Codes –3.Patient has presented with symptoms or concerns requiring ophthalmic investigation: 3.1 resulting in referral to a medical practitioner; 3.2 resulting in issue of a changed prescription; 3.3 resulting in either no change or no referral (the patient's record should indicate any symptoms shown to support this category of claim, if necessary).

17. Early Re-Test Codes –4.Patient: 4.1 needing complex lenses; 4.2 with corrected vision of less than 6/60 in one eye.

18. Early Re-Test Codes –5. Patient: 5.1 has presented for a sight test at the request of a medical practitioner; 5.2 is being managed by an optometrist under the GOC referral rules, for example suspect visual fields on one occasion which is not confirmed on repeat, or abnormal IOP with no other significant signs of glaucoma; 5.3 is identified in protocols as needing to be seen more frequently because of risk factors.

19. Early Re-Test Codes –6. Other unusual circumstances requiring clinical investigation.

20. Early Re-Test Codes Summary of valid early re-test codes: –1 –2 –3.1 –3.2 –3.3 –4.1 –4.2 –5.1 –5.2 –5.3 –6

21. Standby Service Please use the stand by service during unplanned interruptions of the Open Exeter service and it’s associated applications https://nww.standby1.openexeter.nhs.uk/nhsia/index.jsp

22. General Purpose Audit Report Change Request Enhancements –More flexibility within searches –More capacity within searches –All payment cycles are now listed Multiple payment cycles can now be selected –Archived claims are now included automatically, depending on selection

23. General Purpose Audit Report

24. Viewing Results –Screen shows claim details –Further searches on results available

25. General Purpose Audit Report

28. Report screen shows available options: –Order options are: Optician code, month of claim, patient’s date of birth, patient’s surname, patient’s forenames and patient’s postcode –Output options are: Report, File (CSV) or Both

29. General Purpose Audit Report