1. Innovation Central Cassidy Turley

2. 2 Innovation Central Team Alan Murray - Enterprise Solutions Architect Steve Baldwin – Senior Enterprise Solutions Specialist Adam Peter – Enterprise Solutions Specialist Matt Winkeler - Enterprise Solutions Specialist Niki Cassiday – Enterprise Solutions Intern

3. 3 Innovation Central Room

4. 4

5. 5 Applications / Projects Application Access SOC 1 Vendor Setup Time Tracker Closing Schedule Technical Wiki K-1 Vendor Contracts Award System Voucher Form BMS Revenue Portal BIDA Wireless Device Request New Hire Form IT Project Intake Financing Tool

6. 6 Wii Bowling

7. 7 Corn Hole

8. 8 Badges

9. 9 Vendor Form

10. Voucher Upload Application Accounts Payable

11. 11 Voucher Upload New ERP system Expensive licenses with limited license count Large investment to train 1000+ end users –Distributed geographically Custom business requirements –Would require expensive ERP customization Business Case

12. 12 Voucher Upload

13. 13 Voucher Upload

14. 14 Voucher Upload

15. Time Tracking Application Client Accounting

16. 16 Time Tracker Tedious existing time entry software –Inaccurate as a result Little to no business reporting Needed to maintain two data sets Existing time entry dependent on a system scheduled to be sunset Business Case

17. 17 Time Tracker

18. 18 Time Tracker

19. 19 Time Tracker

20. K-1 Pipeline Management Application Property Management

21. 21 K-1 No connectivity between legacy systems Model for future CRM –Expensive customization of CRM for Property Management Custom business needs for property onboarding Leadership needed visibility into property management data Business Case

22. 22 K-1 Previous Application

23. 23 K-1

24. 24 K-1

25. 25 K-1

26. 26 K-1 Market Dashboard

27. 27 K-1

28. Live Aging Application Corporate Accounting

29. 29 Aging 1000+ end users needing access to ERP data –Distributed geographically ERP licenses are expensive Existing distribution method is Excel –Data stale almost immediately Gathering feedback from the field on outstanding items cumbersome Business Case

30. 30 Aging

31. 31 Aging

32. 32 Aging

33. Wireless Device Application Procurement

34. 34 Wireless Application New, Enterprise-wide policy coming into effect –Consolidate multiple individual plans onto one corporate plan Need to consolidate requests related to wireless devices and service Geographically distributed administration function Custom business need to handle allocation of cost Business Case

35. 35 Wireless Application

36. 36 Wireless Application

37. 37 Wireless Application

38. 38 Wireless Application

39. 39 Wireless Application

40. 40 Wireless Application

41. 41 Wireless Application

42. Lessons Learned

43. 43 Lessons Learned Third party tools Custom interfaces/responsive Web design –InfoPath can’t handle everything Extensive UX/functional testing Performance testing Know your environment Version one sucks, but ship it anyway!

44. 44 Thank You