1. Prabhjit Kaur Manager for Wales Skills for Health A brief overview of competences and the work we do!………………

2. Content of presentation Who are Skills for Health? Competences and workforce development Accessing and using competences

3. Introduction to Skills for Health Licensed in 2004 as the Sector Skills Council for Health by the Sector Skills Development Agency (SSDA) under the Department for Education and Skills (DfES) Formed with the backing of the four UK health departments (DoH), independent health sector, voluntary organisations and staff associations 1 of 25 SSC’s licensed by DfES; working collaboratively through the Skills for Business Network to share NOS and work projects e.g. Work with Skills for Justice, Skills for Care & Development, AssetSkills

4. How can Skills for Health assist with workforce development? Profile the UK workforce Identify and articulate sector skill needs Drive forward and manage national workforce competences Improve workforce skills Influence provision of education, training and development

5. What are National Occupational Standards? Are “competences” agreed by the UK Education Act Regulatory Bodies (QCA, ACCAC etc.) Same format and development process as National Workforce Competences Are recognised across the UK – therefore are “transferable”

6. Competences links to NHS KSF All Skills for Health competences linked to KSF Link clearly identified Give specifics to NHS KSF dimensions and levels Enable appraisal and Personal Development Plans to be developed using KSF post outline with specific applications of National Workforce Competences / NOS

7. However remember……. Linked but separate – competences are NOT necessarily linked to pay KSF is broad – competences are detailed All competences match across to KSF – electronic tool to read across / drill down is on our website SfH is on the Knowledge and Skills Framework (KSF) Board

8. Competences – Building blocks & applications Building Blocks National Workforce Competences National Occupational Standards Framework applications Competences grouped by a related function or context e.g. Mental Health Services Remote and Rural Coronary Heart Disease Other Applications Competences assembled into structures for specific purposes e.g. Team Development Career Development Qualifications

9. NOS & NWC  ‘What do people, clients, patients and their carers need?’  For use by anyone working in any role, within any field of practice, at all levels, in all UK geographical locations  Competences are fundamentally about the function being performed – not who does it, where it is done etc Patient-centred, UK-wide recognised, transferable competences

10. Key issues for health Huge, complex sector - NHS, independent and voluntary employers Need for growth and change – world class workforce Key skills shortages – particularly in specialised areas such as diagnostics Highly professionalised and regulated workforce Increased need for ‘up-skilling’ – particularly support workers Major pay reform allied to skills / competence Huge direct training expenditure Historical lack of investment in non-professional workforce Key policies demanding more and different skills

11. Service improvement Local Service problem Service Redesigned New Roles identified Knowledge and Skills needed Analysis of training needs Detailed competences required PDPs agreed Evaluate and Review... Process re-design NHS KSF NOS Role re-design

12. Application purposes Individual Role Descriptions Induction / Appraisal Personal Development Planning / Career Development Team Profiling and Development / OD / Succession Planning & Promotion Workforce Planning / Service Reviews / Redesign / Performance Management Clinical Governance Education Commissioning / Learning Programmes Design Qualifications Frameworks and Qualifications

13. Workforce development tools – Current functionality Current tools allow creation of KSF profiles from competences and vice versa. Search the database Construct a role / roles Manage a team Develop a service Identify the resource consequences of skills mix change Track changes resulting from skills mix change

14. SSA The stakeholder map Employers – healthcare commissioning and delivery Regulation & QA Professional & Employee Representative Bodies Health Sector Workforce Development and E&T Commissioning Funders Education Providers Regulation & QA Examination & Awarding Bodies Training & Workforce Development

15. Stakeholder Map Commissioning – Health care Services Education Funding bodies & sources Education & Training Providers Statutory Education Regulation, QA & Inspection agencies Examination & awarding bodies Economic & Regeneration Bodies Education & Workforce Development Bodies Welsh Development Agency (WDA) Department of Social Justice and Regeneration Welsh Local Government Association (WLGA) Health Sector Development/ Innovation Bodies Employers – Health Care Delivery Providers Statutory Health Regulation, QA & Inspection agencies Representative Bodies & professional Organisations Sector Skills Councils Skills for Health Skills for Care & Development Development & Economic Regeneration Health Education

16. Commissioning – Health care Services Employers – Healthcare Delivery Providers Statutory Regulation, QA & Inspection agencies Representative Bodies & Professional Organisations NHS Independent Voluntary & Community Local Government Primary, secondary & tertiary Tertiary Tertiary, specialist & All Wales Services Inspection & investigation Regulation & standard setting Employers Employees Health Sector Development/ Innovation Bodies Workforce Development Healthcare Policy Health Promotion Health Stakeholder Map Local Health Board Regional Offices for Health Health Commission Wales (HCWSS) Department of Health and Social Care Trusts Hospitals GPs/medical centres Private Practitioners Dental FPA Cymru Hafal Create Swansea Depression Alliance Cymru etc Environmental Health etc Health Inspectorate for Wales (HIW) Social Services Inspectorate for Wales (SSIW) Healthcare Commission (CHAI) National Public Health Service (NPHSW) Council for Healthcare & Regulatory Excellence General Medical Council (GMC) Nursing & Midwifery Council (NMC) Health Professions Council (HPC) Community Health Councils (CHC) General Dental Council General Optical council General Chiropractic Council Royal Pharmaceutical Society GB General Osteopathic Council Royal colleges Academy of Medical Royal Colleges Care Council Wales Professional Associations and Trade Unions (RCN, BMA, CSP, RPS, COT, Unison, Wales ASU, Independent Midwives Association etc) NHS Confederation Wales council for Voluntary Action (WCVA) Care Forum Wales Welsh Independent Hospitals Association (IHA) Skills for Health Royal Colleges Professional Associations National Leadership &Innovations Agency for Healthcare (NLIAH) Health Professions Wales (HPW) Welsh Assembly Dept of Health & Social Care (WDHSC) Wales Centre for Health WDHSC & Wales Office of Research & Development for Health & Social Care (WORD) Skills for Health Medical Councils (e.g. GMC, NMC etc) Welsh Assembly Dept of Health & Social Care (WDHSC) NICE Wales Centre for Health Healthcare Standards for Wales National Occupational Standards (NOS) and Competence Frameworks

17. Education & Training Funding Bodies & Sources Education & Training Providers Statutory Regulation, QA & Inspection agencies Post 16 / Further Education (FE) Higher Education (HE) / Professional Private / Independent training providers Post 16 /Further Education Workforce development funders Higher Education (HE) / Professional School & Further Education (FE0 Higher Education (HE) / Professional School &Further Education (FE) Higher Education (HE) / Professional Other examination & awarding bodies EmployersWork based learning Training & Workforce Development bodies Education Provider Representing Bodies Skills Development Employment / Career Support agencies Education Stakeholder Map Examination & awarding bodies Education & Learning for Wales (ELWa) Higher Education Funding Council for Wales (HEFCW) Welsh Assembly Government – Health & Social Care Dept Employers – training budgets Trade Unions – WULF ILAs Support workers FE Collefes Open College Network Cymru(NOCN) Learn Direct / University for Industry Universities Open University Royal Colleges Medical Deanery Welsh Joint Educaiton Committee (WJEC) Universities Royal Colleges Postgraduate Medical Education and Training Board (PMETB) * Open College Network Cymru (NOCN) AQA OCR Edexcel City and Guilds etc Key: * Not yet fully operational Qualifications, Curriculum & Assessment agency Wales (ACCAC) Estyn Adult Learning Inspectorate (ALI) Quality Assurance Agency for HE (QAA) Professional GMC NMC HPC General Dental Council General Optical council Royal Pharmaceutical Society GB Royal Colleges (post- graduate Adult Learning Inspectorate (ALI) Universities UK (Higher Education Wales) Fforwm Cygnor Medical Deanery etc Sector Skills Councils including Skills for Health, Skills for Care & Development (Care Council Wales) Sector Skills Development Agency (SSDA) Dysg etc Job Centre Plus Careers Wales Wales Management Council Welsh TUC etc E.g. [ARE THERE ANY PARTICULARLY STRONG IN HEALTH/WALES?] Health specific bodies Education Policy Welsh Assembly – Education and Lifelong Learning Division Etc CQFW – Credit and Qualification framework for Wales

18. Prabhjit Kaur Manager for Wales Competence Application Tools A brief overview………………

19. What are our key products? Competences as building blocks: National Workforce Competences (NWC) National Occupational Standards (NOS) Why use application tools? To assist the sector to embed and implement NWC and NOS into learning and practice

20. Step 1: Register on-line

21. Registration continued

22. Application Tools – The developments An improved search function Improved filtering of the results from the KSF mapping tool A new Team Profiling tool A new Team Assessment tool Increased functions within Role & Team profiles e.g. move, copy delete Interactive guides Step by step instructions & feedback function

23. Application Tools – The developments

25. Application Tools – Finding competences

29. Example of an advanced search

30. Results

32. Creating & saving lists of competences Role Profiling Tool Team Profiling Tool

33. Role Profiles

34. Role Profiles – Example for Service Manager

35. Role Profiles – Example of Team Leader

36. Role Profiles OR

37. Role Profiles

38. Improved search engine Can hide competencies that are not needed

39. Example: Ability to hide unnecessary competences

40. Summary with indicative links to NHS KSF

41. User-friendly competence print-outs

43. Role profile mapped to NHS KSF

44. Results

45. Application Tools – The developments Performing assessments using: Role profiles – using the individual self assessment Team profiles – using the team assessment tool

46. Self Assessment Tool

47. Creating a Team Assessment

49. Team Assessment continued

50. Results

51. Team Assessment continued - Another view!

52. Future developments! The Health Functional Mapping Tool Another way of locating and searching competencies through domains

53. Health Functional Mapping Tool (Browsing option)

54. Health Functional Mapping Tool (using the Wizard)

55. For more information contact: Prabhjit Kaur / Maria Whittaker 01978 310999 / 07768995962 prabhjit.chana@skillsforhealth.org.uk / maria.whittaker@skillsforhealth.org.uk