1. ICT in Serbia and Montenegro Prague 22.- 23. October 2004 olivera@pks.co.yu

2. JISA  Established in 1994. Year  Secretary General – Mr. Djordje Dukic  ICT development in SCG  Harmonization of all informatics' societies  Improves the Cooperation among representatives of the Government, providers and users of ICT technologies

3. JISA Activities  Organization of JISA CONGRESS  Publishing of JISA INFO Magazine  Institution of the DISCOBOLOS award  JISA aid campaign  SEFICT (South East Forum for ICT)  International communications

4. JISA CONGRESS  10 years of success in promoting new ideas  Cooperation with competent Ministries and Chambers  First Promoter of the newest results in combining mobile units and informatics solutions  The most important users of ICT society in SCG participated in Congress activities

5. JISA INFO Magazine  Founded in 1993. Year  Exchange of experiences of research organizations, industry and companies  Monthly with over 10.000 readers  Unique in SCG for representing leading companies as business partners of the largest world companies in the field of ICT

6. DISCOBOLOS award  Annual award for top informatics achievements  Members of the Jury are selected among famous IT experts and scientist  The most quality achievements, which could contribute to father development of the society, have been elected and awarded  Categories: production and designing, managing and social activities, finances, healthcare and services  Special awards: ICT conferences, Radio and TV shows, publishing industry and foreign partners

7. ICT in Serbia and Montenegro  Network access  ICT in workspaces  ICT in everyday Life  ICT employment Opportunities  B2C and B2B  E-government  Legal Aspects

8. Network access  Introduction to the Internet market in 1996.  150% average annual rate till 2002.  9% population had Internet in 2002.  870.000 users in 2003.  In 2000. – 8 major ISPs and more then 40 local ISP sub providers  At present – more then 2 ISPs per one million inhabitants

9. Network access  Landline operators: Telecom Serbia and Telecom Montenegro  Mobile wireless operators: 2+2 –Expecting to speed up the resolution of the ownership and legal issues within the telecom industries

10. Network access  Internet Availability: 8 major ISPs and more then 40 local sub-providers  YUBC ISP – 100% private, 500 tel. Lines  EUNET – 40% owned by government, 2000 tel. Lines  Total connectivity available for the country is 188 Mb 170 Mb through Telecom Serbia 4Mb through Telecom Montenegro with connectivity through Slovenia 14 Mb satellite

11. Network access VoIP providers increase within last 6 months Telecommunications low suits ISP and Telecom, no VoIP Old analogue switchboards are replaced by the digital Dial up connections mostly used ISDN with high prices Leased lines for companies

12. Network access Speed: deal up modem transfer up to 32.2 kbps leased lines up to 64.4 kbps For non urban communities: frequent dropped connections Quality of the network is satisfactory HW and SW are affordable among urban areas and reach people – latest technology 6% of HW are brands Some SW in local languages available

13. ICT in workspaces  Not effectively incorporated in the internal process of the companies  Many computers are internally networked for data processing, reporting, applicating  Usage of e-mails - 90%  70% of the companies have web sites  57% posted their products online

14. ICT in everyday Life  20.000 people on line at any time during day (0.3%) or 0.8% of the urban population  In primary and high schools less then five PC per school (1.620 +163+73)  University level: Belgrade, Nis, Novi Sad well equipped (poorly Kragujevac and Pristine)  Education in ICT increasing gradually

15. ICT employment Opportunities  Over 200.000 locally educated left SCG  Approximately 20.000 employees in ICT  Average salary is 350-800 Euros  3000 ICT professionals work for foreign companies in Serbia  Government needs to stimulate development of ICT sector

16. B2C and B2B  No low concerning e-commerce  No low concerning digital signature  Low usage of valid credit cards  Many web sites have the B2B components  Many web sites have the B2C components  There are G2B and C2C sites too

17. E-government  The information on web sites are static and infrequently updated  Some of them are very good structured  No appropriate infrastructure and PC equipment  No staff for projecting, implementing and supporting the Information systems

18. Legal Aspects  Copyright low not functional at national scale  Successful Microsoft legalization campaign  Internet crime and e-commerce transactions unknown for SCG legislature jet  Some low packages are in procedure

19. Conclusion  Major push towards building the ICT infrastructure and environment needed  With banking and telecommunication aspects of the New Economy following, Serbia and Montenegro will join the Networked world by the end of year 2005