1. © 2008 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 1 Translation Strategy and Roadmap CCNA Discovery CCNA Exploration ITE: PC Hardware and Software June 2008

2. Presentation_ID 2 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential Cisco Networking Academy Translation Framework Globally Strategic Led by Cisco corporate Regionally Strategic Led by Cisco field or partner Locally Strategic Led by Cisco field or partner  High Networking Academy market potential  High demand for skilled people (IDC)  Alignment with cert priorities  Networking Academy global alignment 6 UN languages: Arabic, English, French, Russian, Simplified Chinese, Spanish Prioritized installed base + theater priorities Examples: Br. Portuguese, German, Japanese, Polish  Moderate market potential  Moderate demand for skilled people  Alignment with certification priorities and partner goals  Networking Academy theater alignment  Networking Academy country alignment  Alignment with partner goals Examples: Hungarian, Slovak Languages Criteria Category

3. Presentation_ID 3 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential Globally Strategic Translations 6 United Nations Languages CCNA Discovery, CCNA Exploration, ITE PC S. Chinese Arabic English French Russian Spanish

4. Presentation_ID 4 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential United Nations Languages on the Map English French Spanish Russian Arabic Chinese Languages official or de-facto official 50% of World Population

5. Presentation_ID 5 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential 22 UN Translated Courses – Now Available! Arabic IT Essentials: PC Hardware and Software French CCNA Discovery 1 & 2 CCNA Exploration 1 & 2 IT Essentials: PC Hardware and Software Russian CCNA Discovery 1, 2 & 3 IT Essentials: PC Hardware and Software Simplified Chinese CCNA Discovery 1, 2, 3, & 4 CCNA Exploration 1 & 2 Spanish CCNA Discovery 1, 2 & 3 CCNA Exploration 1 & 2 IT Essentials: PC Hardware and Software

6. Presentation_ID 6 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential FY’08 Translation Roadmap UN Languages Arabic S Chinese Russian Spanish French ITE v3.1 Released Aug – Oct ‘07 Discovery 2 Released Feb – Apr ’08 May – Jul ‘08 Exploration 1 Released Discovery 3 Released ITE: PC v4.0 Released Discovery 1 & 2 Released Exploration 1 & 2 Released ITE: PC v4.0 Released Discovery 1 & 2 Released Exploration 1 Released ITE: PC v4.0 Released Discovery 1 & 2 Released ITE: PC v4.0 Released Exploration 2 Released Discovery 4 Released Exploration 3 & 4 Discovery 1 & 2 Exploration 1 Discovery 3 Released Discovery 4 Exploration 3 & 4 Exploration 2 Released Discovery 3 & 4 Exploration 3 & 4 Discovery 3 Released Discovery 4 Discovery 1 v4.0 & v4.01 Released 42 Translated Courses (5 languages) Nov’07 – Jan’08 Aug – Oct ‘08 Discovery 3 & 4 Exploration 2-4

7. Presentation_ID 7 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential End of Life - Arabic, French, and Spanish IT Essentials: PC Hardware and Software (v3.0 and v3.1) End of Life Announcement – External May 29, 2008 End of OfferingJanuary 31, 2009 End of SupportJuly 31, 2009 End of AvailabilityJuly 31, 2009 CCNA v3.1 End of Life Announcement – External May 29, 2008 End of OfferingJuly 31, 2009 End of SupportJuly 31, 2009 End of AvailabilityJuly 31, 2009

8. Presentation_ID 8 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential Translated Instructor Materials  CLI is working on translating instructor training materials for the UN languages (Arabic, French, Russian, S Chinese, and Spanish): Interactive Course Guides Instructor Reference Guide PowerPoint Presentations Orientation Course Currently Available for Spanish: CCNA Discovery 1 and 2 CCNA Exploration 1 and 2  The following translated documents will be available on the Instructor Tools page of Academy Connection for the UN language courses: Scope and Sequence Instructor and Student Lab Manual Student Packet Tracer Lab Manual Lab source files Discovery Server and Exploration Server documents (Classroom Set Up Tab)

9. Presentation_ID 9 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential CLI Teaching Resources Roadmap Instructor Resources Languages CCNA Discovery 1-2 CCNA Exploration 1-2 CCNA Discovery 3-4 CCNA Exploration 3-4 Orientation Guide Spanish ICGs, IRGs, PPTs Released July 08 Planned Chinese ICGs, IRGs, PPTs Planned French ICGs, IRGs, PPTs Planned Arabic ICGs, IRGs, PPTs Planned Russian ICGs, IRGs, PPTs In Future Planned

10. Presentation_ID 10 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential Translation Enablement 12 Non-UN Languages – Pilots CCNA Discovery 1 & 2 Traditional Chinese German Hungarian Japanese Turkish CCNA Exploration 1 & 2 Brazilian Portuguese Korean Polish ITE PC v4.0 Hindi Italian Greek Romanian UN and These Non-UN Languages 62% of World Population

11. Presentation_ID 11 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential Non-UN Translation Approach  Cisco pilot projects: 6 non-UN languages based on market priorities CCNA Discovery translations: German, Japanese, Traditional Chinese, and Turkish CCNA Exploration translation: Brazilian Portuguese ITE PC Hardware and Software translation: Hindi  Cisco Learning Institute pilot projects: 6 Non-UN languages based on market priorities CCNA Discovery translations: Hungarian CCNA Exploration translations: Korean and Polish ITE PC Hardware and Software translations: Greek, Italian, Romanian  Will be available for download on Academy Connection

12. Presentation_ID 12 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential Pilot Project Objectives and Evaluation  Be able to provide a final recommendation on translation process and scalability for non-UN languages Ability to meet project schedule milestones Completeness of guidelines for translators and validators Feedback from translators and validators Quality, cost, time to market Enabling tools - scalability, accessibility, and usability Meeting cost estimates Develop and implement corrective actions as needed

13. Presentation_ID 13 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential Discovery 1&2 Discovery 1&2 Exploration 1&2 Exploration 1&2 ITE PC 4.0 ITE PC 4.0 123456789101112 Turkish D1, 2, 3 German D1 & D2 Hindi Released Greek Romanian Italian Tr. Chinese D1 Released Japanese Released Korean, Polish E1 Japanese D1 Released Corporate driven CLI driven Field driven Br. Portuguese Released Br. Portuguese E1 Nov-Jan ‘08Feb-Apr ‘08May-July ‘08 Aug-Oct ‘08 Nov-Jan ‘09 Br. Portuguese E2 Korean E2 Tr. Chinese D2 Released FY’08 Translation Roadmap Pilot Non-UN Languages 27 Translated Courses (12 languages) HU D1 & D2 Polish E2 Turkish D4 JP D2 Released Aug-Oct ‘07 Turkish Released Trad Chinese D3 & D4

14. Presentation_ID 14 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential

15. Presentation_ID 15 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential