1. www.methoda.com MethodAssess System Assessment

2. Methoda Computers Ltd 2 List of Subjects 1. Introduction 2. Actions and deliverables 3. Lessons and decisions 5. In conclusion 4. Quality assurance

3. Methoda Computers Ltd 3 System Assessment - Definition  System assessment is a life-cycle phase in which the system is evaluated:  From the perspective of time  By a party from outside the project  The assessment stresses:  Malfunctions & problems that occurred  Benefits that can be cultivated  Anything else that happened, if unusual

4. Methoda Computers Ltd 4 System Assessment - Goal  Presenting the project comprehensively, in all its stages, so that lessons can be implemented at:  The project level  The organizational level  Infrastructure  Other projects Assess – Study – Learn – Act

5. Methoda Computers Ltd 5 When to assess a system  Methoda’s standard recommendations:  Size 3 and up, 6 months into production  Any project cancelled during or after Analysis  Schedule or cost deviation of 50% or more  Unexpected threat to project completion  Extremely negative risk analysis  At management’s discretion  Strategic considerations  A bad feeling about the project  Any other reason, any project size, any stage of the life cycle

6. Methoda Computers Ltd 6 List of Subjects 1. Introduction 2. Actions and deliverables 3. Lessons and decisions 5. In conclusion 4. Quality assurance

7. Methoda Computers Ltd 7 Lessons learned Holding the concluding discussion Producing the exec. presentation Distributing the Assessment doc Writing the Assessment Doc User Satisfaction Questionnaire Interviews Collecting input Informing the involved parties Preparing a work plan Appointing the assessor Starting the process Assessment Tasks Preliminary Activities Assessing the Project Final Activities

8. Methoda Computers Ltd 8 Assessment document Main Input Quality assurance documents Personal interviews Steering committee summaries, reviews & discussion summaries Contracts and agreements System documents (Analysis, Design, Testing)

9. Methoda Computers Ltd 9 Deliverables Preliminary Activities Assessing the Project Final Activities Work order Management & infrastructure commitment Assignments Work plan User Satisfaction Questionnaire Draft Assessment document Final Assessment document including executive summary Executive presentation Analysis of User Satisfaction Questionnaire

10. Methoda Computers Ltd 10 User Satisfaction Questionnaire 1. How satisfactory do you find overall system operation? 5 Excellent 4 Very good 3 Good 2 Fair 1 Poor 2. Judged by the Analysis requirements, how is the system? 5 Excellent 4 Very good 3 Good 2 Fair 1 Poor 3. How does the system contributes to your ongoing work? 5 Excellent 4 Very good 3 Good 2 Fair 1 Poor 4. How do you rate the system’s user-friendliness? 5 Excellent 4 Very good 3 Good 2 Fair 1 Poor

11. Methoda Computers Ltd 11 User Satisfaction Questionnaire 5. How do you rate the level of data security? 5 Excellent 4 Very good 3 Good 2 Fair 1 Poor 6. How do you rate the availability & reliability of the system? Poor 5 Excellent 4 Very good 3 Good 2 Fair 1 Poor 7. How do you rate change management and repair work? 5 Excellent 4 Very good 3 Good 2 Fair 1 Poor 8. How do you rate the Users’ forum? 5 Excellent 4 Very good 3 Good 2 Fair 1 Poor

12. Methoda Computers Ltd 12 Assessment Document  Executive summary  Background & general description  Findings & recommendations  Lessons for the organization  0. Administration  Participants in the Assessment  Relevant documentation  Assessment chronology, including noteworthy events

13. Methoda Computers Ltd 13 Assessment Document  What did Analysis establish?  What are the industry/organization standards?  What changed during system development?  What was actually implemented?  Are there problems? If so, what should be done?  Are there benefits? If so, can they be replicated elsewhere in the organization? Assessment according to the SCT: 1.Goals 2.Application 3.Technology 4.Implementation 5.Cost

14. Methoda Computers Ltd 14 Assessment Document  4.2 Project work plan – Assessment of project life cycle  Was each phase orderly?  How was the cost, in relation to norms of the industry or organization?  Was orderly documentation produced in accordance with MethodA?  Were custom procedures written?  Were systematic reviews conducted?

15. Methoda Computers Ltd 15 Assessment Document  Appendices  Analysis of the User Satisfaction Questionnaire  Additional topics  The process of analyzing alternatives and making decisions  Problem solving  Degree of user satisfaction  Use of methodologies

16. Methoda Computers Ltd 16 Taking the system off line System in development System in operation & maintenance Cancel or freeze the project Fix problems and prevent new problems Bring the system down temporarily for repair Bring a new system in or an old one back On-the-fly improvements Fix problems Improve next version Life cycle Decision Project-level Decisions

17. Methoda Computers Ltd 17 Lessons from Assessment  About project management for the organization  Time estimates and scheduling  Building and managing teams  Working with outsiders  Cost estimation  Professional training  Management tools & engineering tools

18. Methoda Computers Ltd 18 Lessons from Assessment  About the whole organization’s infrastructure  Applicability of new technology  Communications  With clients and users  With individual workers  With other departments  Time management  Knowledge sharing  Professional up-skilling

19. Methoda Computers Ltd 19 List of Subjects 1. Introduction 2. Actions and deliverables 3. Lessons and decisions 5. In conclusion 4. Quality assurance

20. Methoda Computers Ltd 20 Quality Assurance  Who is the Assessor, and how connected to the project?  Any similar assessments in the past?  What’s the exact mandate? Does it define what to assess and what not to?  Was a steering committee appointed?  Limited to the project, or with wider authority?  Was the mandate fulfilled, nothing skipped?  Are the lessons being applied?

21. Methoda Computers Ltd 21 List of Subjects 1. Introduction 2. Actions and deliverables 3. Lessons and decisions 5. In conclusion 4. Quality assurance

22. Methoda Computers Ltd 22 In conclusion  Words from the Sages  Who is wise? The one who learns from every person (Avot 4:1)  No one else brings wisdom like a person who brings experience (Milei Avot 10)  Words from the street  To err once is understandable, to err twice is unforgivable (Anon.)  Smart people get out of situations that wise people don’t get into (Anon.) Be a wise project manager, not a smart one

23. Methoda Computers Ltd 23 www.methoda.com